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Hotel Roc Meler

4.0 star property
Family ski hotel with full-service spa

Photo gallery for Hotel Roc Meler

Pub
Children's play area - indoor
Indoor pool
Children's play area - indoor
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • Gym
The current price is NZ$239
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100
  • GrandValira
    ‪1 min walk‬
  • TC8 Canillo Ski Lift
    ‪15 min walk‬
  • Meritxell Sanctuary
    ‪7 min drive‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪29 min drive‬

Room options

View all photos for Quadruple Room (3 Adults + 1 Child)

Premium bedding, memory-foam beds, minibar, in-room safe

Quadruple Room (3 Adults + 1 Child)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Rainfall showerhead
Shower/bath combination
  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (4 Adults)

Premium bedding, memory-foam beds, minibar, in-room safe

Quadruple Room (4 Adults)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
Shower/bath combination
Hairdryer
Private bathroom
Designer toiletries
  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Rainfall showerhead
Shower/bath combination
  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Rainfall showerhead
Shower/bath combination
  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Rainfall showerhead
Shower/bath combination
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room (3 Adults)

Triple Room (3 Adults)

Triple Room (3 Adults)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Rainfall showerhead
Shower/bath combination
  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Rainfall showerhead
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Design Suite, Jetted Tub (2 Adults + 2 Children)

Design Suite, Jetted Tub (2 Adults + 2 Children)

Design Suite, Jetted Tub (2 Adults + 2 Children)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Shower/bath combination
Bathrobes
Hydromassage showerhead
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Memory foam bed
2 bedrooms
Shower/bath combination
Private bathroom
Hairdryer
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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  • Spa
  • Free WiFi
  • Restaurant
  • Gym
4.7 out of 5, Exceptional, (98)
The price is NZ$253
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Canillo

A family-friendly stay in Canillo awaits you at Hotel Roc Meler. Within steps you'll find GrandValira and TC8 Canillo Ski Lift within a 15-minute stroll. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include sports massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, La Cabana, is open for breakfast and dinner. Dagda Irish Pub is the hotel's own pub. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Meeting rooms and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of a free ski shuttle. .Attractions within a 20-minute drive of this 4-property class Canillo hotel include Caldea Spa and Pyrenees Andorra Shopping Centre.

What's nearby

  • GrandValira - 1 min walk - 0.0 km
  • Palau de Gel - 3 min drive - 2.4 km
  • Meritxell Sanctuary - 7 min drive - 5.3 km
  • Mirador Roc del Quer - 11 min drive - 9.2 km
  • Caldea Spa - 15 min drive - 13.0 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 71 min drive

Restaurants

  • ‪Bar El Mirador De Quer - ‬10 min drive
  • ‪Borda Vella - ‬9 min drive
  • ‪Restaurant Manacor Grill - ‬7 min drive
  • ‪La Cirera - ‬8 min drive
  • ‪Les Pardines - ‬11 min drive

About this property

Hotel Roc Meler

Family ski hotel with full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. This Mediterranean hotel also offers an indoor pool, a children's pool, and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canillo hotel.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Roc Meler offers 80 accommodations with minibars and a safe. Memory foam beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Catalan, English, French, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dagda Irish Pub
  • La Cabana

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (120 centimetre high)

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 12 November and 16 November.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 6.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 12 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number L-712224-A

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Roc Meler Canillo
Roc Meler Canillo
Roc Meler
Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Frequently asked questions

What is the cancellation policy at Hotel Roc Meler?

Hotel Roc Meler offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Roc Meler?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Roc Meler on 30 Mar 2025 start from NZ$231.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Roc Meler?

Yep, Hotel Roc Meler has a covered self car park for EUR 15 per night. Onsite parking is limited.

Are there any beaches close to Hotel Roc Meler?

The closest beach to Hotel Roc Meler is Pontal de Maceió Beach (11.6 km).

Is there a spa on site at Hotel Roc Meler?

Yep, there is an onsite spa at Hotel Roc Meler. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Hotel Roc Meler have a pool?

Hotel Roc Meler has an indoor pool and a kids' pool.

What luxury perks are available at Hotel Roc Meler?

Hotel Roc Meler features a full-service spa, a health club and an indoor pool. All guestrooms come with memory foam beds and premium bedding.

What makes Hotel Roc Meler a romantic place to stay?

1 hot tub and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Roc Meler.

Is Hotel Roc Meler family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hotel Roc Meler is a hit with families.

Does Hotel Roc Meler serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Roc Meler?

No, Hotel Roc Meler does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Roc Meler?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Roc Meler?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Roc Meler?

No, pets are not allowed.

Hotel Roc Meler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 182 reviews
Rating 8 - Good. 51 out of 182 reviews
Rating 6 - Okay. 17 out of 182 reviews
Rating 4 - Poor. 0 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok place, clean, quiet. Very removed from everything. Downside was staff not available and slow response to telephone calls, lighting very bright in room and could not be dimmed so it feels like doctor exam room. If you want pool and spa, reasonable price. Otherwise, not a good pick.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is amazing. Well worth staying. Stunning views over Canillo.
Stayed 2 nights in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darrin

Liked: Amenities
Stayed at the property to gain access to some of the best cycling routes in Andorra - was not disappointed. Need a car as there is no shops or places to eat within walking distance. Staff friendly and helpful. Nice spa. Breakfast was good and fresh
Stayed 7 nights in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The VIEW!
As in description the hotel is a short distance from the town centre which didn’t really bother us and you get the amazing view! Room,bed etc all good and the food really good it was actually the best buffet dinner and breakfast we had in our 16 night trip, and that VIEW!
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Stayed 1 night in Aug 2024

10/10 Excellent

khaled el

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely and beds are super comfortable, however the rooms are so warm which made a comfortable night's sleep hard. We stayed twice in the space of two weeks and it was the same both times. We stayed on half board basis and the food was very good and lots to choose from. Could really do with having air-conditioning in the rooms for the hot summer months.
Stayed 1 night in Aug 2024

10/10 Excellent

Genevieve

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Desislava, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly easy to rent equipment - right across from the hotel. No need to arrange anything in advance. Very convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente. Todo el personal del hotel destaca por su profesionalidad y amabilidad. Desde el personal de la recepción (Alex) asi como todos los empleados del restaurante, Irish pub y los que se encargan de los traslados. La comida abundante y de muy buena calidad. El internet es mejorable porque habia que rellenar los datos continuamente. Sin duda volveremos ;)
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for ski holiday
Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Beautiful view, clean/comfortable rooms and helpful staff.
Stayed 1 night in Jul 2023

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic,awesome food and staff
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice. Was completely refurbished a couple of months ago. It not actually in canillo but a few minutes drive up the mountain. Staff is helpful and facilities are great.
Stayed 3 nights in Jan 2018

6/10 Okay

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ask for tap water...
I stayed at Roc Meler for 3 nights. When we arrived we found there was no parking available in the hotel, but they offered us to park the car in a parking nearby and pick us from there. - Breakfast is great, good omelette but lack of different options. - SPA is great, but avoid going during 7-8 pm (It should close later, as we arrive late from skying). - Gym is great again. This one is usually empty. After skiing looks like people do not want to train anymore. It is small but new. - WiFi is the worst one I've ever seen in my life!!! It was asking us to log-in every 10 minutes. Please, repair it... - Irish Pub has great food served in 15m. Pizza was great. - Buffet restaurant is good (more than 20€ though), and they charge you for water. I ordered tap water and they told me I needed to pay for mineral water. I asked to talk to the manager, Miguel, and he said it was for safety reasons. Considering that the rooms have glasses, coffee and no complimentary mineral water, I believe they do it because they want to charge you for the drink. Overall, the experience was good, but I will considering coming back to this hotel after they refused me to serve me a glass of water. I hope they change this policy.
Stayed 3 nights in Jan 2018

8/10 Good

jean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, recomendable. Reservar aparcamiento.
Stayed 2 nights in Nov 2024