8/10 Good
Kelly Marie
Travelled with partner
22 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel presents well. We stayed here for 5 days while vacationing in the area. We had a couple of issues with room service and front desk. In general when someone’s says they are going to do something or promise a service they should come through. The bartenders in the Bar 58 were not very attentive and even told us that when we ordered 2 appetizers with our 2 cocktails that there might not be enough room there to serve….?? We ordered what they called chicken wings (breaded chicken fingers) and fried shrimp and there was ample room and no issues. The food was disappointing nothing special for $170 US dollars. We did not go back there. Hotel is clean, beautiful and great location. Be aware if you have an ocean view room in the front of the hotel as we did the noise from the beach clubs is very loud into the middle of the night. The room was lovely, excellent bed and sheets! Perfect location, we walked to everything. The beach club seating was stacked practically on top of each other so we skipped that…no value there lol. We would stay here again but a little disappointed in staff when you are a 5 star hotel and paying premium price.
Kelly Marie
Stayed 5 nights in Sep 2024
