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ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Room, Pool View
Lobby
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
The current price is NZ$499
includes taxes & fees
26 Feb - 27 Feb

Explore the area

Map
Arossim Beach, Cansaulim, Goa, 403712
  • Arossim Beach
    ‪5 min walk‬
  • Cansaulim Beach
    ‪6 min drive‬
  • Uttorda Beach
    ‪7 min drive‬
  • Goa (GOI-Dabolim)
    ‪43 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living room

Luxury Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 127 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, Pool View (Poolside)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, Garden View

View from property

Room, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Sea View

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Room, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Balcony, Lagoon View

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Suite, 1 Bedroom, Balcony, Lagoon View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 85 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View | View from room

Suite, 1 Bedroom, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Ground Floor (Plunge Pool)

Suite, 1 Bedroom, Ground Floor (Plunge Pool) | Pool

Suite, 1 Bedroom, Ground Floor (Plunge Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Heating
  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Smoking, Lagoon View (Pool Access)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Room, Smoking, Lagoon View (Pool Access)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Pool View

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Room, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 2 Single Beds, Lagoon View

Balcony

Room, 2 Single Beds, Lagoon View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Room, 2 Single Beds, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds, Balcony, Lagoon View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, Balcony, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Premium Room, Balcony, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, Balcony, Lagoon View

Premium Room, Balcony, Lagoon View

Premium Room, Balcony, Lagoon View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Taj Exotica Resort & Spa, Goa

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.8 out of 5, Exceptional, (324)
The price is NZ$1,314
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Taj Exotica Resort & Spa, Goa

About the area

Cansaulim

A luxury stay in Cansaulim awaits you at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa. Within a 10-minute stroll you'll find Arossim Beach and Uttorda Beach within a 30-minute walk. Highlights at this beachfront resort include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, Kebabs and Kurries, serves Indian cuisine and is open for lunch and dinner. Farol Bar is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free valet parking. .With a stay at this 5-property class Cansaulim resort, you'll be 3.5 km (2.2 mi) from Majorda Beach and 4.8 km (3 mi) from Sunset Beach.
View more Resorts in CansaulimOpens in a new window

What's nearby

  • Arossim Beach - 5 min walk
  • Uttorda Beach - 7 min drive
  • Majorda Beach - 12 min drive
  • Colva Beach - 24 min drive
  • Benaulim Beach - 34 min drive

Getting around

  • Cansaulim Station - 9 min drive
  • Dabolim Airport (GOI) - 43 min drive

Restaurants

  • ‪Village Cafe - ‬4 min drive
  • ‪Aradhya Hotel - Restaurant - ‬5 min drive
  • ‪Portofino - ‬4 min drive
  • ‪The Royal Afghan Seaside Bar-B-Que - ‬12 min walk
  • ‪Kamron Beach Shack "At Dyadya Kolya's - ‬6 min drive

About this property

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Luxury resort on the beach, with outdoor pool
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This Colonial resort also offers a children's pool, a 24-hour health club and a steam room. Self parking and valet parking are free.

  • 1 floor
  • 246 guestrooms or units
  • 4 dining venues
  • 13368 sq ft of conference space
  • 1242 sq. m of conference space
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa offers 246 air-conditioned accommodations with laptop-compatible safes and free newspapers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
The on-site spa has 16 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Hindi, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Farol Bar
  • Kebabs and Kurries
  • Ottimo Cucina Italiana
  • Pavilion Village Square
  • Tempero

Things to do

  • 24-hour health club
  • Arcade/game room
  • Beach yoga
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,368 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
To register at this property, Indian citizens must provide a valid photo identity card issued by the Government of India such as a driver's license, passport, or Aadhar card; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities will be closed during July, August and June:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: INR 5000 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2850.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: INR 5000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2850.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HOTS000048

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ITC Grand Goa Luxury Collection Resort Goa Cansaulim
ITC Grand Goa Luxury Collection Resort Goa
ITC Grand Goa Luxury Collection Goa Cansaulim
ITC Grand Goa Luxury Collection Goa
ITC Grand Goa a Luxury Collection Resort Spa Goa
ITC Goa Collection Goa Cansau
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Resort
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Cansaulim

Frequently asked questions

What is the cancellation policy at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa on 26 Feb 2025 start from NZ$498.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Yep, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa has a free self car park and free valet parking.

Are there any beaches close to ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Yep, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa is a short 5-minute walk from Arossim Beach. Fun beach activities include yoga.

Is there a spa on site at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Yep, there is an onsite spa at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does ITC Grand Goa, a Luxury Collection Resort & Spa, Goa have a pool?

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

Does ITC Grand Goa, a Luxury Collection Resort & Spa, Goa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, Tempur-Pedic beds and premium bedding.

What makes ITC Grand Goa, a Luxury Collection Resort & Spa, Goa a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa.

Is ITC Grand Goa, a Luxury Collection Resort & Spa, Goa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that ITC Grand Goa, a Luxury Collection Resort & Spa, Goa is a hit with families.

Are there hot tubs in the rooms at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

No, but there are deep-soaking baths in the guestrooms.

Does ITC Grand Goa, a Luxury Collection Resort & Spa, Goa serve breakfast?

Sure does, breakfast is on offer daily.

Is there a free airport shuttle available at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

No, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa does not offer an airport shuttle service.

Is there a bar or restaurant at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Check-in begins at 3:00 PM. Check-out time is noon.

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 181 reviews
Rating 8 - Good. 28 out of 181 reviews
Rating 6 - Okay. 15 out of 181 reviews
Rating 4 - Poor. 6 out of 181 reviews
Rating 2 - Terrible. 13 out of 181 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vishal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was aamazing stay. The staff were hospitable right from the word go. The moment we reached we were welcomed by Alisa and her colleague and they went through a well run check in service. Food was excellent and on our day one we were welcomed by Aftab introduced us to Tempora , a traditional Goan cuisine restaurant in the village square. Aftab was excellent throughout our stay and Karan & Mahabe ensured that we were well looked after. There were different culinary options available including the Royal Afgan grill and the Kebab section. Soma in the spa was equally skinned and welcoming when it came to Ayurvedic massage. We would strongly recommend staying at ITC grand Goa.
Stayed 5 nights in Oct 2024

2/10 Terrible

Shwetabh

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Worst experience of Goa, they missed my booking and i had to rebook room and at the time of check out, they said they found the booking. They lost a packet which was sent for me and after many hours, they found it. They didnt sent the house keeping for room cleaning, they took an hour to send bell man to pick my luggage, TV in my room displayed the name of some other guest. Dusaster after disaster.
Stayed 4 nights in Oct 2024

8/10 Good

Haseeb

Liked: Cleanliness, property conditions & facilities, room comfort
The check in experience was lacking. I had emailed my IDs and they couldn't find it. The welcome drink wasn't offered nor were we accompanied to the room, both of the above we found the other check in customer were enjoying. Rather strange. The property has aged and requires repair and facelift.
Stayed 1 night in Oct 2024

10/10 Excellent

aman

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

8/10 Good

simran

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Ananth, Longmeadow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for initial issue of pick up from airport, everything was exceptional. Great staff. Great dining options. Good SPA, almost clean beach. Pool was clean refreshing. Highly recommend for people who want quiet resort and who want to unwind.
Stayed 6 nights in Sep 2024

10/10 Excellent

TARUN KHULLAR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

R

Stayed 3 nights in Aug 2024

10/10 Excellent

shubham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nikunj

Liked: Cleanliness, staff & service, property conditions & facilities
Good property. Nice large pools. Separate pools for family and adults. Good size of the rooms. Easy access to the beach. Good nearby places for lunch dinner. Good location
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
I have been staying in this property every year for the last 8 years (Park Hyatt days). The hospitality at ITC has been dropping each year from the time they have taken over. Resorts are not business hotel and hospitality should be the prime focus. Emails sent to hotel reservations are unanswered and if you have any special request it will surely not be met.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lalita R

Stayed 6 nights in Jul 2024

10/10 Excellent

SUJA

Travelled with family and small children
Liked: Amenities
Had an excellent stay and the resort.Staff was friendly and polite
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Soumya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Abhijeet

Stayed 3 nights in Apr 2024

6/10 Okay

Kirshma

Stayed 1 night in Apr 2024

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great service!
Stayed 6 nights in Apr 2024

10/10 Excellent

Jagjeeth, Wirral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This ITC grand Goa is a super resort with a serene atmosphere and excellent facilities. The rooms are high quality and sufficiently luxurious. The resort caters to all your needs and has a very good spa and reasonable gym. Surprised to also find a steam room and sauna. The outside pool was large and very well maintained. The beech was pristine and had an annexed restaurant right there. The surrounding gardens were beautifully maintained. The main buffet was very good and there were other al la carte options for variety. In all a worthy five star rating and I can’t wait to come back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Manveen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Experience
We thoroughly enjoyed our stay at the hotel. It was perhaps one of the best experiences we have had. The hospitality and food were simply outstanding. The staff were extremely polite and understanding. We would definitely like to come back soon.
Stayed 4 nights in Jan 2024

6/10 Okay

Darshil

Stayed 3 nights in Jan 2024

2/10 Terrible

Nikhil