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Cape Grace, A Fairmont Managed Hotel

5.0 star property
Waterfront Cape Town hotel in Victoria and Alfred Waterfront with a marina
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cape Grace, A Fairmont Managed Hotel

Suite, 1 Double Bed | Bathroom
Exterior
Premium bedding, down duvets, minibar, in-room safe
Exterior
Superior Room, 1 King Bed

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Spa
The price is NZ$1,851
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
West Quay Road, Victoria And Alfred Waterfront, Cape Town, Western Cape, 8001
  • Two Oceans Aquarium
    7 min walk
  • Cape Town International Convention Centre
    11 min walk
  • Bree Street
    12 min walk
  • Cape Town (CPT-Cape Town Intl.)
    17 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 163 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms

Premium bedding, down duvets, minibar, in-room safe

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 229 sq m
  • Harbour view
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 2 Double Beds (Cape Grace)

Suite, 2 Double Beds (Cape Grace)

Suite, 2 Double Beds (Cape Grace)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 270 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Signature Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 119 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Terrace

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 105 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 59 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Rooftop)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Rooftop)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Fairmont)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Harbour View (Fairmont)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 119 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

The Westin Cape Town

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (840)
The price is NZ$1,020
for 1 night
includes taxes & fees
1 Jan - 2 Jan
The Westin Cape Town

About the area

Cape Town

A luxury stay in Cape Town awaits you at Cape Grace, A Fairmont Managed Hotel, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within just a 15-minute stroll, you'll find Two Oceans Aquarium and Cape Town International Convention Centre. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Fairmont Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The restaurant, Heirloom Restaurant, is open for breakfast, lunch and dinner. Bascule Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, marina, 24-hour gym and steam room. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and coffee/tea in a common area. Free English breakfast is available daily between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute walk of this 5-property class Victoria and Alfred Waterfront hotel include Long Street and Cape Town Cruise Terminal.

What's nearby

  • Two Oceans Aquarium - 7 min walk
  • Cape Town International Convention Centre - 11 min walk
  • Long Street - 16 min walk
  • Cape Town Cruise Terminal - 17 min walk
  • Cape Town Stadium - 4 min drive

Getting around

  • Cape Town Station - 2 min drive
  • Woodstock Station - 4 min drive
  • Cape Town (CPT-Cape Town Intl.) - 17 min drive

Restaurants

  • ‪Saray Turkish Restaurant - ‬8 min walk
  • ‪RED Roof at Radisson RED Hotel - ‬6 min walk
  • ‪Cooked - ‬6 min walk
  • ‪Den Anker - ‬6 min walk
  • ‪café ALFREDO - ‬6 min walk

About this property

Cape Grace, A Fairmont Managed Hotel

Waterfront Cape Town hotel in Victoria and Alfred Waterfront with a marina
Cape Grace, A Fairmont Managed Hotel offers its guests a full-service spa, a marina, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A children's pool, a 24-hour fitness centre, and a steam room are also featured at the luxury Cape Grace, A Fairmont Managed Hotel. A free area shuttle within 10 km is available. Self parking and valet parking are free.

This 5-star Cape Town hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1996
  • English breakfast (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Cape Grace, A Fairmont Managed Hotel offers 112 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Fairmont Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Cape Grace, A Fairmont Managed Hotel is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Afrikaans, English, French, German, Portuguese, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 km
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bascule Bar
  • Heirloom Restaurant
  • Library Lounge

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Marina
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Cape Grace
Cape Grace Hotel
Grace Cape
Hotel Cape Grace
Cape Grace Cape Town, South Africa
Cape Grace Hotel Cape Town Central
Cape Town Grace
Cape Grace Hotel Cape Town
Cape Grace Cape Town
Cape Grace Hotel
Fairmont Cape Grace
Cape Grace Managed By Accor
Cape Grace, A Fairmont Managed

Frequently asked questions

What is the cancellation policy at Cape Grace, A Fairmont Managed Hotel?

Cape Grace, A Fairmont Managed Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cape Grace, A Fairmont Managed Hotel?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Cape Grace, A Fairmont Managed Hotel on 8 Jan 2025 start from NZ$1,850.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cape Grace, A Fairmont Managed Hotel?

Yep, Cape Grace, A Fairmont Managed Hotel has a free self car park and free valet parking.

Are there any beaches close to Cape Grace, A Fairmont Managed Hotel?

The closest beach to Cape Grace, A Fairmont Managed Hotel is Camps Bay Beach (6 km).

Is there a spa on site at Cape Grace, A Fairmont Managed Hotel?

Yep, Fairmont Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Cape Grace, A Fairmont Managed Hotel have a pool?

Cape Grace, A Fairmont Managed Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Cape Grace, A Fairmont Managed Hotel?

Cape Grace, A Fairmont Managed Hotel features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Cape Grace, A Fairmont Managed Hotel a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Cape Grace, A Fairmont Managed Hotel.

Is Cape Grace, A Fairmont Managed Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Cape Grace, A Fairmont Managed Hotel is a hit with families.

Are there hot tubs in the rooms at Cape Grace, A Fairmont Managed Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Cape Grace, A Fairmont Managed Hotel serve breakfast?

Sure does, complimentary English brekkie is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Cape Grace, A Fairmont Managed Hotel?

No, Cape Grace, A Fairmont Managed Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Cape Grace, A Fairmont Managed Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Cape Grace, A Fairmont Managed Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cape Grace, A Fairmont Managed Hotel?

No, only service animals are allowed.

Cape Grace, A Fairmont Managed Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 118 out of 133 reviews" "
Rating 8 - Good. 10 out of 133 reviews" "
Rating 6 - Okay. 2 out of 133 reviews" "
Rating 4 - Poor. 1 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Aaron, Houston

Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even Exceeded our High Expectation
Amazing hotel: Excellent location, outstanding (open & honest) service (even better than the best we have experienced in SE Asia), nothing lacking.
Stayed 2 nights in Apr 2023

10/10 Excellent

Christopher, Parrish

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everyone made us feel welcomed and valued. The room was lovely and very comfortable. Lots of attention to detail.
Stayed 1 night in Sep 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect trip to Cape Town at Cape Grace
What a beautiful stay. The suite was fabulous. The location was perfect and convenient and safe. A five minute walk to the V and A with great shopping. Cape grace took care or our tours to the wine region and to see the penguins. Samatha the concierge also reserved a lunch for us in Stellenbosch. She also lead us to a beautiful Tanzanite store in the waterfront. I bought a necklace for my daughter and I am having stones cut for a ring to complete a set they are making for me Plantandia is the shop. When we left to go to the airport I realized I had left an expensive jacket in the room and Samantha fetched it and we had it brought to the airport. The overall stay was 10 stars.
Stayed 4 nights in May 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome 24hrs!!
Special weekend with it being my wife’s bday and our wedding anniversary, the Cape Grace team made it so special with a complimentary bottle of bubbles and a cake left in our room upon arrival, very sweet and special!
Stayed 1 night in Oct 2021

10/10 Excellent

SAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
It was very personalized service from check-in to check-out. Staff in dining room for breakfast were also very courteous and attentive. Our experience was Cape Town hospitality at its best!
Stayed 2 nights in Feb 2020

10/10 Excellent

Gareth, Porthcawl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for seven nights and can’t think of even the smallest detail which was anything other than perfect.
Stayed 7 nights in Jan 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with excellent service.
Stayed 3 nights in Dec 2019

10/10 Excellent

KeithGordon, UK

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and perfect location on the waterfront. All the staff are very welcoming and extremely helpful. This was our second stay at Cape Grace and we will certainly stay there again when we next visit Cape Town.
Stayed 4 nights in Oct 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent service, Fantastic Breakfast and Dinner.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful & property was in a good location.
Stayed 4 nights in Jun 2019

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This was one of the most special hotels I’ve ever stayed in and it was an unbelievable experience.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Phenomenal staff and service! Among the best in the world. Friendly, warm, welcoming and knowledgeable. This is the only hotel I would stay at in Cape Town!! Be aware of cancellation policy which is about a month—only downside.
Stayed 4 nights in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Geraldine, Manila

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent (2 minute walk to v&a marketplace, watershed, mall and numerous restaurants) and view of the waterfront lovely! Breakfast was delicious - there was buffet and then an extensive list of ala carte dishes. Turn down service was great - we got a little gift every day and the sweets were perfect to have upon coming back to the room! They also had a free chauffeur service that could take you to any location within 10km. We used it to go to Table Mountain and to dinners. They pick up, too! They only missed taking out the garbage in the toilet once after cleaning but other than that, our stay was perfect!
Stayed 3 nights in Mar 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really spectacular and personalized service
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, and incredibly friendly staff!
Stayed 1 night in Feb 2019

10/10 Excellent

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever!
This hotel lives up to its reputation as one of the best for service. They really make that extra effort to make you feel special and nothing seems too much trouble.
Stayed 2 nights in Jan 2019