This is a great hotel to stay at if you're working with a budget, but still want good customer service, amenities, and safety. The entire staff, from reception (especially Karen) to the concierges to housekeeping are all very professional, super friendly, and extremely helpful. I loved staying there. Sure, the hotel could use some cosmetic touch-ups, but it's spacious, clean, and centrally located. Add that to the wonderful customer service, and who cares about some cosmetic touch-ups!