4/10 Poor
Nqobile
Travelled with family
23 Sept 2024
Disliked: Cleanliness, amenities
I asked for our room to be cleaned on day 2... only to find our when we came back who ever cleaned our room only fixed the bed with same dirty sheet and pillows.. floor was dirty.The laundry wasn't working for the past 3 days we needed to wash but we were told it's not working i mean that was part of why i booked the hotel... also i asked for late checkout spoke to a gentlemen a night before our checkout date who told me i can come pay R450 for late checkout in the morning went down to pay i was told unfortunately i can't checkout late that was so terrible became i did explain i have a late flight. Only if i was told a night before i was definitely gonna make other plans That was so unprofessional.
Nqobile
Stayed 4 nights in Sep 2024