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Pullman Cape Town City Centre

4.5 star property
Suburban hotel with 4 restaurants and bars/lounges

Photo gallery for Pullman Cape Town City Centre

Sports facility
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Gym
  • Pet-friendly
The current price is NZ$295
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
22 Riebeek Street, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    ‪7 min walk‬
  • Cape Town Cruise Terminal
    ‪3 min drive‬
  • Cape Town Stadium
    ‪3 min drive‬

Room options

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

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About the area

Cape Town

A luxury stay in the heart of Cape Town awaits you at Pullman Cape Town City Centre. Within just a 10-minute stroll, you'll find Bree Street and Cape Town International Convention Centre. Highlights at this family-friendly hotel include 4 restaurants, 3 bars/lounges and an outdoor swimming pool. .The restaurant, The Stratus Room, serves international cuisine and is open for breakfast, lunch and dinner. The Piano Lounge/ Bar is the hotel's own tapas bar, serving drinks along with brunch and lunch. Enjoy the free kids' club, 24-hour gym, free pool cabanas and pool loungers. 1152 square feet (107 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 4.5-property class Cape Town City Centre hotel include Cape Town Cruise Terminal and Cape Town Stadium.

What's nearby

  • Long Street - 1 min walk - 0.1 km
  • Bree Street - 2 min walk - 0.2 km
  • Cape Town International Convention Centre - 7 min walk - 0.6 km
  • Cape Town Cruise Terminal - 3 min drive - 1.8 km
  • Cape Town Stadium - 3 min drive - 2.5 km

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 7 min walk
  • Cape Town (CPT-Cape Town Intl.) - 22 min drive

Restaurants

  • ‪The Village Idiot - ‬2 min walk
  • ‪Mødular. - ‬2 min walk
  • ‪Seattle Coffee Company - ‬2 min walk
  • ‪The Food Lover's Market - ‬3 min walk
  • ‪Locanda at Villa 47 - ‬3 min walk

About this property

Pullman Cape Town City Centre

Suburban hotel with 4 restaurants and bars/lounges
Pullman Cape Town City Centre offers its guests an outdoor pool and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1152 square feet (107 square metres) and includes a conference centre. A terrace, a complimentary children's club, and a vending machine are also featured at the luxury Pullman Cape Town City Centre. A shopping centre shuttle and a bus station shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cape Town hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 11 levels
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 1152 sq ft of conference space
  • 107 sq. m of conference space
  • Built in 1985
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Pullman Cape Town City Centre offers 214 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, English, French, German, Spanish, Xhosa, Zulu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 265 for adults and ZAR 165 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • In room Dinning
  • The Ghibli Pool Bar
  • The Piano Lounge/ Bar
  • The Sea Street Lounge
  • The Stratus Room

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's games
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (1,152 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 265 for adults and from ZAR 165 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 4640276079. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Pullman Cape Town City Centre?

Pullman Cape Town City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Cape Town City Centre?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Pullman Cape Town City Centre on 1 Apr 2025 start from NZ$294.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Cape Town City Centre?

Yep, Pullman Cape Town City Centre has a free self car park. Onsite parking is limited.

Are there any beaches close to Pullman Cape Town City Centre?

The closest beach to Pullman Cape Town City Centre is Camps Bay Beach (5.3 km).

Does Pullman Cape Town City Centre have a pool?

Pullman Cape Town City Centre has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Pullman Cape Town City Centre?

Pullman Cape Town City Centre features an outdoor pool, free pool cabanas and 4 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pullman Cape Town City Centre a romantic place to stay?

Al fresco dining and wine-tasting room, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Pullman Cape Town City Centre.

Is Pullman Cape Town City Centre family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Pullman Cape Town City Centre is a hit with families.

Does Pullman Cape Town City Centre serve breakfast?

Yeah, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Pullman Cape Town City Centre?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Cape Town City Centre?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? The bar/lounge is closed on Monday, Tuesday, Wednesday, Thursday and Friday.

What time are check-in & check-out at Pullman Cape Town City Centre?

Check-in begins at 3:00 PM. Check-out time is noon.

Pullman Cape Town City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 233 reviews
Rating 8 - Good. 69 out of 233 reviews
Rating 6 - Okay. 27 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 15 out of 233 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay here. The room was spacious and comfortable. The staff couldn't do enough for us. They made sure we had everything we needed. And we really enjoyed the tours we took with Peter, a driver who was arranged by the hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Yunfei

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is conveniently located in the city centre and within walkable distances to many points of interest. Staff is friendly, especially at the restaurant. There are no major issues with the stay but several areas could be improved. First, the double bed was made of two small single beds. It is not very comfortable because of the gap in the middle. The very reason I booked Pullman is that I had good stay in other countries with comfortable beds but it was disappointing. Also, the room is quite small for a five star hotel. On the last day, some staff were upgrading the card access system on the door without prior notice. When I was doing my work in the hotel room, suddenly some people knocked the door twice and before I could answer the door, they started to open the door and test the card access. This is extremely unpleasant. There are other minor issues during my five day stay here. Overall, I don't think it is worth the five star rating or the money paid and hence I will think twice to book another stay at Pullman anywhere in the world.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, but it was unsafe to walk around the area after dark
Stayed 3 nights in Dec 2024

10/10 Excellent

özgür

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Sam

Stayed 5 nights in Nov 2024

10/10 Excellent

S R

Stayed 1 night in Oct 2024

10/10 Excellent

Milla

Stayed 2 nights in Oct 2024

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Simone, Bridgetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. Can’t wait to come again
Stayed 3 nights in Oct 2024

6/10 Okay

Irene

Stayed 1 night in Sep 2024

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful. Rooms comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, pleasant and helpful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

chikako

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel with good breakand service.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Hotel, Cold Water
Lovely hotel, just had very poor hot water in the shower. I was shivering each time across the whole stay.
Stayed 3 nights in May 2024

8/10 Good

waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very helpful staff
Stayed 8 nights in Mar 2024

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect last min booking!
I ended up at the Pullman hotel after my previous booking was cancelled without prior communication and was a perfect save. The staff were pleasant and super helpful and the room was so cozy. Although there was no consistency with placing portable water in the room it wasn’t much of an inconvenience because I could get water from the lobby bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

8/10 Good

Lubova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find serious fault
When I saw the design of the room, I was sure it would be noisy: the need was next to the door. In fact, it was very tranquil. The room was large and in great condition. The walk-in shower was vast Service was consistently friendly and helpful Breakfast was amazing: an enormous buffet (with a daily chef’s special) and both waffle and egg stations. I wish there had been more vegan options, though The gym is adequate with a good range of cardio, benches, free weights, exercise balls and mats My two minor complaints: the common areas are kept much too cold. It’s uncomfortable and a waste of electricity in a country that doesn’t have any to waste. Checkout was a mess, slow and disorganised. My bill wasn’t right and nor were those of others. The people were still nice, though Overall, I’d happily come back and it beats most Cape Town properties easily
Stayed 4 nights in Mar 2024

10/10 Excellent

Marika

Stayed 3 nights in Mar 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Ignore the negative comments, this is angriest place to stay. The staff are wonderful and so helpful, the breakfast is good, rooms are nice and location is perfect. I saw comments about the lifts, this is only for the car park, the general lifts are fine and I had no issues at all. So all in all a great place to stay and I would be back for sure.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeannette

Stayed 5 nights in Feb 2024

10/10 Excellent

Jeannette

Stayed 5 nights in Feb 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024