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Hôtel Astoria

2.0 star property
Hotel in Carcassonne, a quick walk to Canal du Midi Harbor Master's Office
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Astoria

Exterior
Point of interest
Comfort Double Room, Private Bathroom, Air Conditioning
Reception
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
18 Rue Tourtel, Carcassonne, AUDE, 11000
  • Parc du Père Noël
    3 min walk
  • Canal du Midi Harbor Master's Office
    3 min walk
  • Place Carnot
    8 min walk
  • Carcassonne (CCF-Pays Cathare)
    6 min drive

Room options

View all photos for Family Room with Air Conditioning

Family Room with Air Conditioning

Family Room with Air Conditioning

Highlights

Air conditioning
HDTV
Renovated in 2020
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Private Bathroom, Air Conditioning

Comfort Double Room, Private Bathroom, Air Conditioning

Comfort Double Room, Private Bathroom, Air Conditioning

Highlights

Air conditioning
HDTV
Renovated in 2020
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Highlights

Air conditioning
HDTV
Renovated in 2020
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Highlights

Air conditioning
HDTV
Renovated in 2020
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

Highlights

Air conditioning
HDTV
Renovated in 2020
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night
SOWELL COLLECTION Hôtel du Roi & SPA
Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (359)
The price is NZ$248
for 1 night
includes taxes & fees
5 Dec - 6 Dec
SOWELL COLLECTION Hôtel du Roi & SPA

About the area

Carcassonne

Hôtel Astoria puts you in the heart of Carcassonne, within just a 10-minute stroll of Canal du Midi Harbor Master's Office and Theatre Jean-Alary. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, concierge services and express check-out. Plus you'll find multilingual staff and luggage storage. Buffet breakfast is available daily between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this Carcassonne hotel include Maison des Memoires and Theatre Jean Deschamps.

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min walk - 0.3 km
  • Theatre Jean Deschamps - 20 min walk - 1.7 km
  • Aude Gate - 3 min drive - 2.2 km
  • Château Comtal - 4 min drive - 3.0 km
  • Narbonnaise Gate - 6 min drive - 3.1 km

Getting around

  • Carcassonne Station - 4 min walk
  • Carcassonne (CCF-Pays Cathare) - 6 min drive

Restaurants

  • ‪Le Cathare - ‬6 min walk
  • ‪Sushi Boat - ‬1 min walk
  • ‪La Grande Bouffe - ‬2 min walk
  • ‪Le Bistro - ‬3 min walk
  • ‪Meery Cake - ‬7 min walk

About this property

Hôtel Astoria

Hotel in Carcassonne, a quick walk to Canal du Midi Harbor Master's Office
Hôtel Astoria offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hôtel Astoria was completed in May 2020.

This Carcassonne hotel is smoke free.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1983
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Hôtel Astoria offers 19 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 80-cm flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 7 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1983
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Uncovered self-parking fee: EUR 7 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. This property uses eco-friendly cleaning products.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astoria Carcassonne
Astoria Hotel Carcassonne
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel Carcassonne

Frequently asked questions

What is the cancellation policy at Hôtel Astoria?

Hôtel Astoria offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Astoria?

Yep, Hôtel Astoria has an uncovered self car park with in/out privileges for EUR 7 per night. Onsite parking is limited.

Does Hôtel Astoria serve breakfast?

You bet, buffet brekkie is offered daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hôtel Astoria?

No, Hôtel Astoria does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Astoria?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Hôtel Astoria?

No, pets are not allowed.

Hôtel Astoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 115 reviews" "
Rating 8 - Good. 48 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amina

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Stayed 1 night in May 2023

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel which is very handy for carcassonne railway station. Comfortable bed, good heating system. Will return.
Stayed 1 night in Mar 2023

10/10 Excellent

carole

Stayed 1 night in Mar 2023

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good location and clean at a reasonable cost.
Stayed 1 night in Dec 2022

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location close to station and centre of town, very friendly staff, clean…..but very basic accommodation.
Stayed 1 night in Sep 2022

6/10 Okay

Christoph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel.
A lovely little hotel, so handy for everything you need in Carcassonne. So close to the train station that travel was made easy. Navette to the airport from the station also handy. Hotel owners contacted us the day before our stay and were so helpful and friendly whilst there. Room excellent, everything we you need. Breakfast excellent, overall to be recommended.
Stayed 1 night in Aug 2021

8/10 Good

HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Stayed 3 nights in Sep 2020

8/10 Good

cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip the beakfast
Location, great for station. Good room. Breakfast is miserable in a small dark basement room. Not at all a comfortable atmosphere. Walk into town and get something there
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

YEUK PING AXL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
little hotel offers warm service
very helpful and friendly hotel owner! The location of the hotel is easily accessible from train station and airport shuttle bus stop!
Stayed 1 night in Feb 2020

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the railway
Astora is just a short walk from the railway station. Checking in I got a lot of help about what to see in Carcassonne. I can really recommend Astora.
Stayed 2 nights in Feb 2020

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful at reception. Stored bags for us after checkout while we explored some more before leaving Carcassone.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed
Excellent value. Free overnight secure bike storage. Twin beds great for two friends who don’t want to share a bed. Handy for cycling the Canal.
Stayed 1 night in Oct 2019

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet location.
Very friendly and welcoming staff. The room was spotlessly clean, spacious and very comfortable. The fan in the room was a blessing as it was very hot during our stay. We had safe and secure parking for our motorbike in the hotel garage. Breakfast was good.
Stayed 1 night in Jul 2019