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Hotel l'Octroi

3.0 star property
Mediterranean hotel with full-service spa and seasonal outdoor pool

Photo gallery for Hotel l'Octroi

Terrace/patio
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Family Room
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Family Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking available
  • Room service
  • Pool
The current price is NZ$124
includes taxes & fees
13 Feb - 14 Feb

Explore the area

Map
143 Rue Trivalle, Carcassonne, AUDE, 11000
  • Château Comtal
    ‪4 min walk‬
  • Narbonnaise Gate
    ‪5 min walk‬
  • Historic Fortified City of Carcassonne
    ‪5 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪17 min drive‬

Room options

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Large

Large

Large

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Deluxe

Large Deluxe

Large Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Small

Small

Small

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 11.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
  • 18 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Medium

Medium

Medium

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

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  • Pool
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  • Pet-friendly
4.3 out of 5, Excellent, (504)
The price is NZ$132
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Hôtel Montmorency

About the area

Carcassonne

Hotel l'Octroi places you in the centre of Carcassonne, within a short 5-minute stroll of Château Comtal and Narbonnaise Gate. Highlights at this Mediterranean hotel include a full-service spa, a bar/lounge and Access to hot tub. .A pampering day can include massages along with access to the steam room. Bar lounge is the hotel's own bar. Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a terrace and babysitting services. Each morning full breakfast is served between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Carcassonne hotel include Historic Fortified City of Carcassonne and Chapeau Rouge.

What's nearby

  • Château Comtal - 4 min walk
  • Narbonnaise Gate - 5 min walk
  • Historic Fortified City of Carcassonne - 5 min walk
  • Aude Gate - 7 min walk
  • Le Musée de la Torture de Carcassone - 8 min walk

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪Le Saint Jean - ‬8 min walk
  • ‪L'Escargot - ‬7 min walk
  • ‪Le Trouvère - ‬6 min walk
  • ‪Les Terrasses de la Cité - ‬6 min walk
  • ‪Maison du Cassoulet - ‬6 min walk

About this property

Hotel l'Octroi

Mediterranean hotel with full-service spa and seasonal outdoor pool
Hotel l'Octroi offers its guests a full-service spa, Access to hot tub, and a seasonal outdoor pool. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel l'Octroi. For a fee, parking is available. You'll have access to the health club at a partner property.

This 3-star Carcassonne hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Built in 1900
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hotel l'Octroi offers 21 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge

Restaurants on site

  • Bar lounge

Things to do

  • Full-service spa
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach towels
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 9 for children
  • Self-parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel l'Octroi
Hotel l'Octroi Carcassonne
l'Octroi
l'Octroi Carcassonne

Frequently asked questions

What is the cancellation policy at Hotel l'Octroi?

Hotel l'Octroi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel l'Octroi?

As of 11 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel l'Octroi on 13 Feb 2025 start from NZ$115.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel l'Octroi?

Yep, Hotel l'Octroi has a self car park with in/out privileges for EUR 12 per night.

Is there a spa on site at Hotel l'Octroi?

Yep, there is an onsite spa at Hotel l'Octroi. You'll enjoy services like massages.

Does Hotel l'Octroi have a pool?

Hotel l'Octroi has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from April to October).

What makes Hotel l'Octroi a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel l'Octroi.

Does Hotel l'Octroi serve breakfast?

Yep, full breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel l'Octroi?

No, Hotel l'Octroi does not offer an airport shuttle service.

What time are check-in & check-out at Hotel l'Octroi?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel l'Octroi?

Furry friends are welcome at Hotel l'Octroi, with food and water bowls on offer.

Hotel l'Octroi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 365 reviews
Rating 8 - Good. 158 out of 365 reviews
Rating 6 - Okay. 45 out of 365 reviews
Rating 4 - Poor. 8 out of 365 reviews
Rating 2 - Terrible. 11 out of 365 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely! Breakfast was less than ideal and not great selection for kids and the price but location was fantastic.
Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the medieval city & downtown area! Staff super friendly!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for suggesting visiting Aigues-Mortes it was most interesting. Thank you for putting up with my terrible French!
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très correct à 2 pas de la cité médiévale. Parking payant par contre.
Stayed 1 night in Aug 2024

10/10 Excellent

hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Heartily welcoming, cozy and immaculately clean room, excellent location, excellent breakfast. Recomended.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay & mainly down to the young male receptionist, who looked after us on our arrival. Apologies but can not remember his name, but he went above/beyond in making a great 1st impression
Stayed 1 night in May 2024

10/10 Excellent

Hugh John

Stayed 1 night in Mar 2024

2/10 Terrible

john

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was ok, I arrived at the hotel to find it closed. No notice of this from the hotel. I call the hotel, and am informed I have been "upgraded" to a different hotel, Montmercy. This hotel was older and the facilties were interesting to say the least. Wifi was horrible, about 6 inches between the front of the toilet and the sink. I would not have chosen this hotel
Stayed 2 nights in Mar 2024

6/10 Okay

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for the old city gate, just a short walk.
Stayed 1 night in Jun 2023

10/10 Excellent

doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the fortress, many restaurants inside. Modern facility, nice staff
Stayed 1 night in Apr 2023

4/10 Poor

Bart

Liked: Cleanliness, property conditions & facilities, room comfort
When we arrived at this hotel we were told that our reservation had been changed to another hotel further up the town. We had booked a large room with a double and a twin for extra space and comfort. When we arrived at the 2nd hotel we were sent to an annexe across the road from the main part of the hotel. Here we found that the room was a standard double. When I rang reception I was told that this was an upgrade. I informed her that we had booked a large double originally. She was then miraculously able to find such a room quite close to the original room she put us in. We had been traveling since 9 p.m. the previous evening without sleep so this was not the check in we expected
Stayed 2 nights in Mar 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for exploring Carcassonne. Staff were lovely and the hotel is quiet and very comfortable.
Stayed 3 nights in Sep 2022

10/10 Excellent

Juliet

Stayed 1 night in Sep 2022

8/10 Good

Brendan

Stayed 2 nights in Aug 2022

8/10 Good

Snieguole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel Steps away from castle. The outside swimming pool is lovely. Very good air conditioning. We are family of three with teenager and the room was very small. We stayed for one night only on our way to south.
Stayed 1 night in Jul 2022

10/10 Excellent

Annamaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the hotel staff were very friendly and knowledgeable. Other bonus was having a swimming pool!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the room was immaculately clean. Aside from breakfast there was no real food service, but there are lots of restaurants in both the old and new towns - although be aware that out of season these generally close around 10pm.
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
When we arrived at the hotel they said they had no record of our reservation through Expedia though my credit card had been charged for the room. I don't know if this was an Expedia problem or the hotel gave our room to someone else. The woman at the desk tried very hard to get to the bottom of this but we had to go to a different and much more expensive hotel.
Stayed 1 night in Sep 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019