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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
Hotel in Pontypridd with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Exterior
Daily cooked-to-order breakfast (GBP 10.00 per person)
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is NZ$151
includes taxes & fees
10 Nov - 11 Nov

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    1 min walk
  • The Royal Mint Experience
    13 min drive
  • Principality Stadium
    24 min drive
  • Cardiff (CWL-Cardiff Intl.)
    52 min drive

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility)

Room, Accessible (Mobility)

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Llechwen Hall Hotel
Pet-friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (519)
The price is NZ$127
for 1 night
includes taxes & fees
20 Nov - 21 Nov
Llechwen Hall Hotel

About the area

Pontypridd

At Heritage Park Pontypridd, Trademark Collection by Wyndham you'll be steps from Rhondda Valley and 4.2 km (2.6 mi) from Falconry UK. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Heritage Park, serves British cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas and a gym. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM. .In proximity to this 4-property class Pontypridd hotel you'll find Brecon Beacons National Park.

What's nearby

  • Rhondda Valley - 1 min walk
  • The Royal Mint Experience - 13 min drive
  • Caerphilly Castle - 18 min drive
  • Cardiff Castle - 24 min drive
  • Principality Stadium - 24 min drive

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Rheola Hotel - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Thai Elephant - ‬3 min drive
  • ‪Rhondda Hotel - ‬18 min walk
  • ‪Colliers Arms - ‬15 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness centre, a garden, and a picnic area. Self parking is free.

This 4-star Pontypridd hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

What is the cancellation policy at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Heritage Park Pontypridd, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Park Pontypridd, Trademark Collection by Wyndham?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Heritage Park Pontypridd, Trademark Collection by Wyndham on 10 Nov 2024 start from NZ$150.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Yep, Heritage Park Pontypridd, Trademark Collection by Wyndham has a free self car park.

Does Heritage Park Pontypridd, Trademark Collection by Wyndham serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Heritage Park Pontypridd, Trademark Collection by Wyndham?

No, Heritage Park Pontypridd, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Heritage Park Pontypridd, Trademark Collection by Wyndham?

No, pets are not allowed.

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 247 out of 646 reviews" "
Rating 8 - Good. 204 out of 646 reviews" "
Rating 6 - Okay. 92 out of 646 reviews" "
Rating 4 - Poor. 53 out of 646 reviews" "
Rating 2 - Terrible. 50 out of 646 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Nigel

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was good drinks were expensive room wasn’t setup to sleep 4 but the receptionist sorted it out quickly good night sleep, hallway smelt damp, overall was good value
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy and took along time to be served at the hotel the rooms were dated and bathroom was a bit off putting I’d say hotel defo needs an up grade
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 2 nights in Jul 2024

4/10 Poor

Gareth

Disliked: Cleanliness, staff & service, property conditions & facilities
Damp smell
Rooms smelt of damp. Matress felt old school.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bless
Nice and relaxing
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I was in a ground floor room and assume they had some recent flooding - corridor to the rooms smelled musty, a lot of mould around the tiles in the bathroom - towels and bed linen felt damp. On the plus side though, evening meal was good as was the breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

ray

Stayed 1 night in Jul 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The public areas are fine. Decent bar and restaurant. The food was good, both breakfast and dinner. But the rooms are very dated and in need of refreshment. The bathroom was dreadful. The shower over the bath was poor. The shower curtain was continously wet and made the whole room damp and smelly. The television didn't work and had to be replaced.
Stayed 4 nights in Jul 2024

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Comfortable stay. Good night sleep. Room was spacious and clean. Only personal criticism is that the bed could do with a mattress topper and a mattress proctor and considering it was a king size bed there was only 3 pillow which were really soft.
Stayed 1 night in Jul 2024

4/10 Poor

Claire, Eltham

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is very old and worn and felt a bit dirty. There was a function on that they didn't tell us about which had really loud music playing until midnight which kept us awake. Then once the party had ended there were lots of drunk people shouting in the corridor. When we checked in we asked if we could have an extra 30 minutes on our checkout time but were told it would cost £10. Felt very unfair seeing as the room wasn't cheap anyway and we had lost a load of sleep due to the party. This hotel is overpriced for what it is, definitely not worth the money, and didn't seem to care about it's guests. I definitely would not stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Douglas

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom covered in mould ,rusty radiator, dirty teacups
Stayed 1 night in Jul 2024

10/10 Excellent

Noeleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location room was clean and access to the gym was good
Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Travelled with family
Disliked: Property conditions & facilities
Do not eat here
Stayed 1 night in Jul 2024

4/10 Poor

Namira

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel needs updating, we did not have pillow cases on our pillows as they had ran out and had to wrap our pillows in towels. Bathroom door had dents and holes in it where someone has kicked the door and the carpet was filthy.
Stayed 1 night in Jul 2024

6/10 Okay

Mirza

Travelled with group
Liked: Cleanliness, property conditions & facilities
Ok
Surprised to discover breakfast time slot had to be pre-booked, with an average spread for breakfast. Nothing out of the ordinary; although the outside seating area was quite pleasant.
Stayed 1 night in Jul 2024

6/10 Okay

David

Stayed 1 night in Jul 2024

2/10 Terrible

Sean

Disliked: Room comfort
Don't stay when there's a wedding on
Just want to say the Staff in the restaurant were really friendly and accommodating despite there been a wedding on, food wasn't great but good options and cheap. The hotel itself looks really nice inside, the big downfall was there was a wedding on (no issues its a venue and expected) however we weren't warned and they decided to put us in a room above the entrance (smoking area) and the music was vibrating the room until nearly 2am! we may as well have been laid on the dance floor!
Stayed 1 night in Jul 2024

2/10 Terrible

Matthew

No reservation at hotel
Booked the hotel for a wedding 5 months in advance, had email and app confirmation but when we arrived we was told there was no reservation made and the hotel was fully booked. Very disappointing to say the least.
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

David

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Rest less fire alarm kept going off
Stayed 1 night in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comfortable and surrounded by mountains
Lovely hotel location and modern look inside with lots of facilities. Popular wedding venue but the staff made sure I was looked after regardless making room in their restaurant and had adequate bar service.
Stayed 1 night in Jul 2024

2/10 Terrible

Todd

Business traveller
Disliked: Staff & service, room comfort
Ive stop here a good few times for work and this time was very disappointing, I booked my double room before hand and got there in the evening after a long drive, i was informed my double bed room wasn't available I was then told, all they had was a single & continued to tell me that would cost more (£90) instead of giving me a discount because of their mistake the room was just like a nice prison cell and the single bed was Ridiculously small, I had a terrible nights sleep They also done the same thing to my colleague as well
Stayed 1 night in Jul 2024

8/10 Good

SHARON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a lovely well priced hotel :)
For the price I’m very happy with the hotel room we got. It was spacious, lots of natural light coming in, comfy chairs and beds, many mirrors, bathroom was clean and could bathe relaxed. Only downfall was the carpet in the room definitely needs a better deep clean. Service was good. The male staff member at the desk seemed much more accommodating and pleasant compared to the female staff member. She wasn’t horrible at all! Just gave us both uncomfortable vibes as if we were doing something wrong haha. The hotel itself is lovely. We don’t drink so can’t comment on the bar. Didn’t eat in the restaurant either.
Stayed 2 nights in Jul 2024