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Hilton Cardiff

4.5 star property
Luxury hotel connected to a shopping centre in Cardiff City Centre with a health club
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Cardiff

Exterior
Junior Suite, 1 King Bed | View from room
Lunch and dinner served, local cuisine
Reception
Presidential Suite | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    3 min walk
  • New Theatre
    3 min walk
  • St. David's
    3 min walk
  • Cardiff (CWL-Cardiff Intl.)
    35 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room, View | View from room

Family Double Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Deep-soaking bath
Separate bath and shower
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Deep-soaking bath
Separate bath and shower
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Deep-soaking bath
Separate bath and shower
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Parkgate Hotel
Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1516)
The price is NZ$518
for 1 night
includes taxes & fees
16 Nov - 17 Nov
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About the area

Cardiff

Hilton Cardiff puts you in the heart of Cardiff, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Cardiff Castle and Principality Stadium. Highlights at this luxury hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Grey Restaurant, serves local cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna, free pool cabanas and pool loungers. 3651 square feet (339 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. To-go breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4.5-property class Cardiff City Centre hotel include Cardiff International Arena and within 30 minutes you'll find Cardiff Bay.

What's nearby

  • Cardiff Castle - 3 min walk
  • St. David's - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff International Arena - 10 min walk
  • Cardiff University - 12 min walk

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk

About this property

Hilton Cardiff

Luxury hotel connected to a shopping centre in Cardiff City Centre with a health club
Hilton Cardiff offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 3651 square feet (339 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 7 levels
  • 3651 sq ft of conference space
  • 339 sq. m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Hilton Cardiff?

Hilton Cardiff offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cardiff?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Cardiff on 24 Nov 2024 start from NZ$202.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hilton Cardiff?

The closest beach to Hilton Cardiff is Barry Island Beach (12.5 km).

Does Hilton Cardiff have a pool?

Hilton Cardiff has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Hilton Cardiff?

Hilton Cardiff features a health club, an indoor pool and free pool cabanas. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hilton Cardiff a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hilton Cardiff.

Is Hilton Cardiff family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cardiff is a hit with families.

Are there hot tubs in the rooms at Hilton Cardiff?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Cardiff serve breakfast?

Yeah, our travelers can't get enough of the to-go brekkie here! Served daily between 7 AM and 10 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hilton Cardiff?

No, Hilton Cardiff does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cardiff?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cardiff?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hilton Cardiff?

Furry friends are welcome at Hilton Cardiff, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1004 reviews" "
Rating 8 - Good. 261 out of 1004 reviews" "
Rating 6 - Okay. 136 out of 1004 reviews" "
Rating 4 - Poor. 85 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and family friendly.
Stayed 1 night in Sep 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice central hotel
Hotel was very central and we were welcomed very well on check in. Hotel very clean and liked the security on the door at night. Room was clean and spacious but bed very hard and not that comfortable. Only other negative is car parking is expensive. We parked 10 mins away in NCP but still quite dear.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely girlie weekend away in Cardiff. Great hotel in great location
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in town
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

David Robert

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The doors to the main reception was intermittent and only 1 lift was working to service 7 floors
Stayed 1 night in Jul 2024

6/10 Okay

Charlotte

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't have high expectations
We booked the Hilton as a last-minute mother daughter trip. The hotel itself is a great and ideal location. Unfortunately the hotel is dated and isn't what we expected for a 5 star hotel. The room was extremely cramped with too much furniture for a small space. The table was so big you couldn't get past the bottom of the bed without hurting your legs, and in an emergency, that could pose a safety concern. The shower was extremely slippery but lovely water pressure and complimentary toiletries. The room was dusty in many places, and we had some flies coming in from the AC or ventilation grids. The bed was comfortable, but the duvet was extremely thin, and the sheets weren't tucked in, so it kept sliding around whilst sleeping. The room service was very strange, we called to order some room service, but the man just hung up on me without acknowledging he had the order no thank you or goodbye, which was extremely rude. The pizza was £17!!! And was very small, and i suspect previously frozen, it was pleasent but had an oily taste. The room service tray was dirty and dusty with sticky marks all over it, which was unpleasant. We ordered some drinks, but they arrived in glass bottles with no bottle openers, so we had to resort to using a spoon to open the bottle tops. Breakfast was good, a little all over the place. The fresh fruits and vegetables weren't the best, very wilted and not the best selection. The scrambled eggs where very watery and mushy which wasn't nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenni

Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Stayed 4 nights in Jul 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton
Spotlessly clean and comfortable, staff friendly and exceptionally pleased as arrived at 11am to drop off luggage as check in not until 4pm but room was available.
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

GOTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the 4 stars
Great location and large room with nicely refurbed bathroom. The sofabed was so uncomfortable we ended up buying an inflatable mattress for the floor. Housekeeping rarely cleaned the room and when they did it wasn’t very thorough. Also of note for those with sensory issues the entrance had an overpowering artificial scent constantly meaning my autistic daughter found it unbearable
Stayed 3 nights in Jul 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. We had tickets to a gig at the castle. They could do with upgrading the pillows.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely overnight stay. Price was very reasonable. Extremely close to everywhere we needed to be. Staff were incredibly helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely nice, helpful, and patient. The hotel is in a great location near the royal property and close to the center city. And the room was comfortable and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela, Kirkland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hilton Cardiff and still can’t believe how affordable such a beautiful place was relative to other properties around the UK. While we were there a prom was happening, which was so sweet to see. There were tiny sparkles of glitter on the carpets and couches the next day and we thought it was adorable! The staff couldn’t have been kinder or more helpful. Turns out we got engaged outside Cardiff, so we will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed 1 night here but im so glad i did as the location is perfect. Its only afew minutes walk to the local high st, the bus stop is right outside and the castle is just opposite the hotel. All the staff were really friendly and went out of their way to help us. Rooms were very comfy and clean, would say this is more a 5* then a 4*
Stayed 1 night in Jul 2024

8/10 Good

Edel

Liked: Cleanliness, property conditions & facilities, room comfort
Very expensive to have a few of the dinning area
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2024