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Holiday Inn Cardiff City Centre, an IHG Hotel

3.5 star property
Eco-certified Cardiff hotel in Cardiff City Centre with a 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Cardiff City Centre, an IHG Hotel

Exterior
Garden
Standard Room, 1 Double Bed with Sofa bed
Pub
Pub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Castle Street, Cardiff, Wales, CF10 1XD
  • Bute Park
    1 min walk
  • Sophia Gardens
    2 min walk
  • Principality Stadium
    3 min walk
  • Cardiff (CWL-Cardiff Intl.)
    33 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Blackout curtains
  • 21.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 23.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Cardiff

Holiday Inn Cardiff City Centre, an IHG Hotel places you in the centre of Cardiff, steps from Animal Wall and within a short 5-minute stroll of Bute Park. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Junction Restaurant, serves American cuisine. Callaghans Sports Bar is the hotel's own pub, serving drinks along with light fare. 8633 square feet (802 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a short walk of this 3.5-property class Cardiff City Centre hotel include Principality Stadium and Cardiff Castle.

What's nearby

  • Bute Park - 1 min walk
  • Principality Stadium - 3 min walk
  • Cardiff Castle - 4 min walk
  • St. David's - 7 min walk
  • Wales Millennium Centre - 6 min drive

Getting around

  • Cardiff Central Station - 11 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Tiny Rebel - ‬3 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Corner Coffee - ‬4 min walk
  • ‪Fuel Rock Club - ‬3 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk

About this property

Holiday Inn Cardiff City Centre, an IHG Hotel

Eco-certified Cardiff hotel in Cardiff City Centre with a 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square metres) and includes conference space. The eco-certified Holiday Inn Cardiff City Centre, an IHG Hotel also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8633 sq ft of conference space
  • 802 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn Cardiff City Centre, an IHG Hotel offers 157 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Lithuanian, Polish, Portuguese, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.00 per person
  • Self-parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City Centre, An Ihg
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre, an IHG Hotel Hotel
Holiday Inn Cardiff City Centre, an IHG Hotel Cardiff
Holiday Inn Cardiff City Centre, an IHG Hotel Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Holiday Inn Cardiff City Centre, an IHG Hotel?

Holiday Inn Cardiff City Centre, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cardiff City Centre, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Cardiff City Centre, an IHG Hotel on 1 Dec 2024 start from NZ$163.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cardiff City Centre, an IHG Hotel?

Yep, Holiday Inn Cardiff City Centre, an IHG Hotel has a self car park for GBP 15 per day.

Are there any beaches close to Holiday Inn Cardiff City Centre, an IHG Hotel?

The closest beach to Holiday Inn Cardiff City Centre, an IHG Hotel is Barry Island Beach (12.1 km).

Is Holiday Inn Cardiff City Centre, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Cardiff City Centre, an IHG Hotel is a hit with families.

Does Holiday Inn Cardiff City Centre, an IHG Hotel serve breakfast?

You bet, full brekkie is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Cardiff City Centre, an IHG Hotel?

No, Holiday Inn Cardiff City Centre, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cardiff City Centre, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Cardiff City Centre, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Cardiff City Centre, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Cardiff City Centre, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 1005 reviews" "
Rating 8 - Good. 366 out of 1005 reviews" "
Rating 6 - Okay. 127 out of 1005 reviews" "
Rating 4 - Poor. 29 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sasan

Liked: Cleanliness, staff & service, property conditions & facilities
Most convenient and friendly hotel ever
Stayed 3 nights in Jul 2024

8/10 Good

Tasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and price.
Lovely room with a view over the castle grounds. Fastest filled bath ever - a fabulous soak was had! Only real downsides are no sockets near the bed and no USB ports so don’t forget to bring an adapter plug or two and a very long cable. Fantastic selection at breakfast. Wonderful stay - thank you.
Stayed 1 night in Jul 2024

6/10 Okay

Lai Ming

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David, Hampden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely visit with great staff. Thanks for the hospitality!
Stayed 1 night in Jul 2024

8/10 Good

L NEREIDA F, Roswell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall good experience, we'll repeat in the future.
Stayed 3 nights in Jul 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another stay
Often stay at the Hotel because it is close to the City centre. Staff are friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location - opposite lovely Bute park on the bank of the river Taff and in sight of the castle. The staff were very friendly and professional and the room was very spacious, comfortable and clean with really good aircon. Cardiffs great shopping centre and restaurants were just a short walk away. An ideal location to visit this great city.
Stayed 2 nights in Jul 2024

4/10 Poor

Susan

Liked: Room comfort
Disliked: Staff & service
Look out for the lifts!
The hotel is fine if a little tired and dated. Location is really what it’s all about here, it’a incredibly convenient for the city centre, the three different stadia and events at the Castle (which is why I was there). I booked it as an alternative to one of the Premier Inns as it has a car park. Unfortunately I was emailed two days before my stay to say all the main roads around that part of the city centre would be shut, so I couldn’t use the car park which was frustrating but not the hotel’s fault. The worst part of the stay by far was getting stuck in the lift for 75 minutes, in the dark. There doesn’t appear to be any back up generator for a bit of light, even, which I assume is down to the lifts being old too. I was stuck with another woman who was attending a wedding at the hotel, I was attending a gig at the cancel and was due to meet friends which I missed out on. Although someone came to ask if we were ok outside the lift a few times, the communication of when we might be freed was poor, and when the fire brigade came to force the doors and help us out, there was no-one from the hotel to even check we were ok. Pretty poor customer service, we were just left to go on our way without even an apology from the hotel. I mentioned it on checking out but even then there wasn’t much acknowledgment of losing more than an hour of our days stuck in the dark in a bloody stuffy lift! Not impressed, won’t be staying there again. Back to the Premier Inn for me!
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Reception, dining and dining room were fine but the rooms we had were looking a bit tired and dated and could do with updating.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a satisfactory stay in an excellent locati
Large clean bedroom and bathroom. Fresh bedlinen and towels. Iron with ironing board, hairdryer, tea/coffee facilities, bottled water, small fridge, toiletries (hand wash, body wash, shampoo). Noisy toilet system and shower/bath could be heard from all rooms. Nuts, in most peculiar tasting chocolate brownie, which we weren’t made aware of. Overall, a very nice, albeit very expensive, stay.
Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sujit

Liked: Staff & service, amenities, property conditions & facilities
Very well located
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Hari

Stayed 2 nights in Jul 2024

8/10 Good

Devinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Dhanrajie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would definitely go back
Stayed 4 nights in Jul 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
My daughter and I stayed for one night whilst visiting the University, The staff were very friendly and helpful, it was overall a very pleasant experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 2 nights in Jul 2024

6/10 Okay

Alexandra

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location opposite the Castle. Easy to find with lots of parking. Room was good, comfy beds, good black out curtains, very large tv. Didn't eat at hotel so can't comment on the food.
Stayed 2 nights in Jul 2024