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Holiday Inn Cardiff City Centre by IHG

3.5 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Pub
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available
The current price is NZ$138
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
Castle Street, Cardiff, Wales, CF10 1XD
  • Cardiff Castle
    ‪5 min walk‬
  • St. David's
    ‪7 min walk‬
  • Principality Stadium
    ‪8 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - twin
  • 21.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 21.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 23.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 21.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

Holiday Inn Cardiff City Centre by IHG places you in the centre of Cardiff, steps from Animal Wall and within a short 5-minute stroll of Bute Park. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Junction Restaurant, serves American cuisine. Callaghans Sports Bar is the hotel's own pub, serving drinks along with light fare. 8633 square feet (802 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Cardiff City Centre hotel include Cardiff Castle and St. David's Hall.

What's nearby

  • Bute Park - 2 min walk - 0.2 km
  • Cardiff Castle - 5 min walk - 0.5 km
  • St. David's - 7 min walk - 0.6 km
  • Principality Stadium - 8 min walk - 0.7 km
  • Wales Millennium Centre - 6 min drive - 4.4 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Tiny Rebel - ‬3 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Corner Coffee - ‬4 min walk
  • ‪Fuel Rock Club - ‬3 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square metres) and includes conference space. The eco-certified Holiday Inn Cardiff City Centre by IHG also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8633 sq ft of conference space
  • 802 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Lithuanian, Polish, Portuguese, Spanish, Welsh

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.00 per person
  • Uncovered self-parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Holiday Inn Cardiff City Centre by IHG?

Holiday Inn Cardiff City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cardiff City Centre by IHG?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Cardiff City Centre by IHG on 21 Apr 2025 start from NZ$138.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cardiff City Centre by IHG?

Yep, Holiday Inn Cardiff City Centre by IHG has an uncovered self car park for GBP 16 per day.

Are there any beaches close to Holiday Inn Cardiff City Centre by IHG?

The closest beach to Holiday Inn Cardiff City Centre by IHG is Barry Island Beach (12 km).

Is Holiday Inn Cardiff City Centre by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Cardiff City Centre by IHG is a hit with families.

Does Holiday Inn Cardiff City Centre by IHG serve breakfast?

You bet, full brekkie is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Cardiff City Centre by IHG?

No, Holiday Inn Cardiff City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cardiff City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Cardiff City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Cardiff City Centre by IHG?

No, pets are not allowed.

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1002 reviews
Rating 8 - Good. 351 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
The beds were small, there was no real disability access in the bathrooms! There was blood on the bathroom floor. The staff were very friendly, the parking lot was difficult for a person with a disability.
Stayed 1 night in Jan 2025

10/10 Excellent

Kuldip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Stayed 2 nights in Jan 2025

8/10 Good

Sin Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Near city centres
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to where we wanted to be, really friendly, helpful staff thoroughly enjoyed our stay and would recommend it.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night out stay over

Lovely room just what we needed. Comfortable bed, clean room. Ideal bathroom.
Stayed 1 night in Dec 2024

10/10 Excellent

Eliot

Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brendan

Stayed 1 night in Dec 2024

4/10 Poor

Janet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired and very dated, never again

On checking in we were given a room on the 4th floor, we went to the room which can only be described as stuck in the 80’s the most awful room I’ve seen. On complaint we were given floor 6. Marginally better! Let’s just say never again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Abi

Stayed 1 night in Dec 2024

10/10 Excellent

Eleanor

Stayed 2 nights in Dec 2024

6/10 Okay

Jorgen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air-conditioning set to winter even if it is warm outside. Not possible to adjust since it is pre set. Only option is to switch it off and open the window and hope it does not rain and the seagull stay quiet.
Stayed 2 nights in Dec 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was excellent but cleaners started early before 8am and were noisy in the corridor
Stayed 1 night in Dec 2024

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and comfortable, great location in the City Centre. Staff were all polite and helpful, only negative is that the hotel is a little dated in areas.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Very well treated on arrival - one of us was recovering from surgery and not feeling great - we were treated with kindness and given a better room. The downside was the restaurant - slow service for dinner early in the evening and very poor quality hot food on the buffet at breakfast. Having said that we'll probably stay there again as the hotel is handy for city centre venues and usually has parking available.
Stayed 1 night in Nov 2024

6/10 Okay

Dul

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot water taps were easily acess to kids and its very hot and you cant get the hot water and cild water balance no matter jow you try.AC were not working properly.not good for a family or either for vaccation.did not enjoy at all.staffs were good
Stayed 3 nights in Nov 2024

10/10 Excellent

Gwyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Irwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all round
Stayed 2 nights in Nov 2024

8/10 Good

Joanna

Stayed 2 nights in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely clean and well kept, the staff (room cleaners, security, breakfast staff) were very helpful, happy and welcoming.
Stayed 3 nights in Oct 2024

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Family trip

Staff very helpful and friendly, breakfast brilliant. But the bed done for me and my wife, so uncomfortable, used this hotel for years can't remember having this problem before, just unlucky this time.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024