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Novotel Cardiff Centre

4.0 star property
Hotel with a full-service spa, near Principality Stadium

Photo gallery for Novotel Cardiff Centre

Bar (on property)
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
The current price is NZ$163
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Cardiff International Arena
    ‪7 min walk‬
  • Principality Stadium
    ‪16 min walk‬
  • Cardiff Castle
    ‪19 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Cardiff

At Novotel Cardiff Centre you'll be within a 20-minute stroll of popular places like Principality Stadium and Cardiff Castle. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include access to the sauna and hot tub. The brasserie, Elements, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2259 square feet (210 square metres) of event facilities include 11 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Cardiff City Centre hotel, you'll be 1.6 km (1 mi) from Cardiff Bay.

What's nearby

  • Cardiff International Arena - 7 min walk - 0.6 km
  • Principality Stadium - 16 min walk - 1.4 km
  • Cardiff Castle - 19 min walk - 1.6 km
  • Wales Millennium Centre - 19 min walk - 1.6 km
  • Cardiff Bay - 20 min walk - 1.7 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Shake Shack - ‬9 min walk

About this property

Novotel Cardiff Centre

Hotel with a full-service spa, near Principality Stadium
Novotel Cardiff Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2259 square feet (210 square metres) and includes a conference centre. The business-friendly Novotel Cardiff Centre also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2259 sq ft of conference space
  • 210 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference centre (2,259 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self-parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Novotel Cardiff Centre?

Novotel Cardiff Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Cardiff Centre?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on 27 Apr 2025 start from NZ$163.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Cardiff Centre?

Yep, Novotel Cardiff Centre has a secured self car park for GBP 24.00 per night.

Are there any beaches close to Novotel Cardiff Centre?

The closest beach to Novotel Cardiff Centre is Barry Island Beach (12.3 km).

Is there a spa on site at Novotel Cardiff Centre?

Yep, there is an onsite spa at Novotel Cardiff Centre. It has a hot tub, a steam room and a sauna.

Does Novotel Cardiff Centre have a pool?

Yep, and guests love it! Novotel Cardiff Centre has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Novotel Cardiff Centre?

Novotel Cardiff Centre features a full-service spa, a health club and an indoor pool.

Does Novotel Cardiff Centre serve breakfast?

You bet, guests can't get enough of the buffet breakfast here! Offered daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Novotel Cardiff Centre?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Cardiff Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Cardiff Centre?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Cardiff Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, room comfort
Entrance barrier to car park was broken. Bug found in bath. Heating wasn't working - replacement one offered would have done well to heat the inside of my car, let alone a hotel room. Booked an Executive Room for our Anniversary in which was no different to a normal room, maybe more floor space? No towels or robes for use of Spa. Faulty key to room. The staff however were extremely helpful but felt bad for them as we had so many issues!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Quiet but basic
Quite a basic option for accommodation. Unfortunately the sofa bed our daughter was sleeping in was stained and when we complained we were offered towels to cover it with which personally I didn’t feel was a satisfactory solution. The towels also had a really odd smell, as did the shower gel / hand wash provided so it was hard to feel ‘clean’ whilst there. The room was lovely and quiet though which was a bonus
Stayed 2 nights in Jan 2025

4/10 Poor

Scott

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointing
Was very disappointed in this hotel. We arrived at 2:45 to be told check-in wasn’t until three which I thought okay that’s fine then the room was not ready until 345 so we had 45 minutes of sitting doing nothing. There was no apology for the room, not being ready or anything That was a bit of a funky smell in the restaurant when we first walked in smell a bit like damn when we got to the room the room was nice. We spent the first night there when we run the bath. The water was green and had bits of sand or something in there was also bugs in the bedroom. They moved us to a different room which when we tried running hot water it was just warm overall, the day wasn’t the best sadly for the price that we paid I was disappointed. We did try and use the spa as much as we could and I noticed there was a nappy on the floor from the Monday until the Tuesday evening so I’m a little bit concerned about the hygiene and cleanliness of this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Mate

Stayed 3 nights in Dec 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Room was clean , bathroom could do with upgrade. No milk in room now to make a cup of tea.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Simone-Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely large room which was much appreciated. Great location for shops, restaurants. some initial problems with parking which was quickly resolved. This was our second stay at the Novotel. Would stay again
Stayed 2 nights in Dec 2024

8/10 Good

Tyler

Travelled with family and small children
Liked: Staff & service, amenities
Decent hotel, with good breakfast. Pool and sauna were good but busy. Only downside is the rooms are not as modern as the common areas.
Stayed 1 night in Dec 2024

8/10 Good

Fuat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel as nice and clean but furnitures are little bit old. Pool was great, we had great time. Hotel stuffs are kind, friendly and helpfull. We are happy and would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bahareh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Sally

Stayed 2 nights in Nov 2024

10/10 Excellent

Shami

Stayed 1 night in Dec 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Derya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Disliked: Room comfort
Not the best of stays
Our stay was okay, bed and pillows uncomfortable, tv turned off every 30 minutes, on site pub no table service
Stayed 2 nights in Dec 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay the ridiculous amount for flexibility!!!!
We had booked a night away as a treat for our children, unfortunately West Wales was issued with a red weather warning on our day of travel, sometjing i have never seen before! I called the hotel to explain that we wouldnt be travelling the 200 miles during the storm for the safety of our family, they said that they would happily change the dates of our booking but i would have to request this through Hotels.com, i have had numerous phone calls and emails with both the Novotel and Hotels.com and they have now said that there is nothing they can do and we loose the £400 it cost for our two rooms, we're devastated as we just didnt have the extra £50 to pay for flexibility and had every intention of taking the trip until Storm Darrah arrived. I would definitely book a hotel directly in future and would choose one who chose to help their traveller's rather than leave them devastated for putting the safety of their family first!
Stayed 1 night in Dec 2024

8/10 Good

Nick

Stayed 3 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
It’s a lovely hotel, very clean good gym and pool nice breakfast too
Stayed 1 night in Dec 2024

8/10 Good

Gareth

Stayed 1 night in Dec 2024