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The Parkgate Hotel

4.0 star property
Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Parkgate Hotel

Exterior
Exterior
Bar (on property)
Reception hall
Infinity pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The current price is NZ$222
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Principality Stadium
    ‪2 min walk‬
  • St. David's Hall
    ‪4 min walk‬
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

Highlights

Air conditioning
Heating
LED TV
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Mobile key entry
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
Mobile key entry
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
Mobile key entry
In-room safe
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
Mobile key entry
In-room safe
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
Bathrobes
Hairdryer
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Deep-soaking bath
  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
Mobile key entry
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, free WiFi

Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
Mobile key entry
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Cardiff Marriott Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1005)
The price is NZ$288
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Cardiff Marriott Hotel

About the area

Cardiff

The Parkgate Hotel places you in the centre of Cardiff, steps from Principality Stadium and within a short 5-minute stroll of St. David's Hall. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages and prenatal massages along with body wraps, body scrubs and mani/pedis. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. .Sights within a 10-minute walk of this 4-property class Cardiff City Centre hotel include Cardiff Castle and Cardiff International Arena.

What's nearby

  • Principality Stadium - 2 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff International Arena - 8 min walk
  • Cardiff Bay - 16 min walk
  • Cardiff University - 19 min walk

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
The Parkgate Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The eco-certified The Parkgate Hotel also features dry cleaning/laundry services, a front desk safe, and a lift.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

  • 169 guestrooms or units
  • 6 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Parkgate Hotel offers 169 air-conditioned accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (111 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 28.00 for adults and from GBP 14.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

What is the cancellation policy at The Parkgate Hotel?

The Parkgate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Parkgate Hotel?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on 17 Feb 2025 start from NZ$222.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Parkgate Hotel?

The closest beach to The Parkgate Hotel is Barry Island Beach (12 km).

Is there a spa on site at The Parkgate Hotel?

Yep, there is an onsite spa at The Parkgate Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Parkgate Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Parkgate Hotel?

No, The Parkgate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Parkgate Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Parkgate Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Parkgate Hotel?

No, pets are not allowed.

The Parkgate Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1240 out of 1625 reviews" "
Rating 8 - Good. 216 out of 1625 reviews" "
Rating 6 - Okay. 101 out of 1625 reviews" "
Rating 4 - Poor. 36 out of 1625 reviews" "
Rating 2 - Terrible. 32 out of 1625 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wasiela

Stayed 2 nights in Oct 2024

10/10 Excellent

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as ever. Cannot fault the location, staff, or general vibe of hotel. Whilst all of your collegues we meet when we have stayed previously have honestly been amazing, Ryan was flawless: it’s sometimes hard to know what makes something ‘extra’ in a place so already brilliant but he has it. Thanks to you all for making our weekend. Look forward to coming back soon
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Exceptional stay from start to finish.
Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lewis

Stayed 3 nights in Oct 2024

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One nighter at the parkgate hotel
We had a great one night stay, he room was lovely and had a great view of the principality stadium. The spa is a must if you visit. Thanks parkgate
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Upselling a Very Average Premium Hotel
The delightful staff appear to have to upsell at every opportunity as how else do you get people into a premium (luxury? not quite) hotel with no parking, limited access, on an unfashionable back street with 'city views' car parks, or the back of another building, or the side of a rugby stadium. The room rate is reasonable for a premium hotel but you DO NOT get access to the facilities and you'll be asked to pay for anything that is not the bed in your room. And the app that they almost force you to download is incompetent at best (lots of 404 errors) and misleading statements like each guest gets 45 minutes access to the pool (you don't – that's £30 each. So... another £60 on your room for a dip. Yep, it's that kinda place). Lovely helpful staff in a hotel that wants to be luxury but is doomed to offload rooms at a lower price as it is in the wrong place and will upsell every single. Although, the black out curtains were awesome – the sleep was good.
Stayed 1 night in Oct 2024

8/10 Good

Charmaine

Stayed 2 nights in Oct 2024

4/10 Poor

Gerwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that it wasn’t communicated on the booking page that the spa was closed for refurbishment. It’s very misleading in terms of sale. Why they felt the need to do this is beyond me
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. You'll have to pay extra for the swimming pool/spa area if you want to use it. Great customer service from Rachel the receptionist 🏆
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Cardiff - decor and facilities are lovely, even though I had VIP discount I still do think the spa should be included in your stay like most hotels
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, everything about the hotel and staff is amazing, thankyou
Stayed 1 night in Oct 2024

10/10 Excellent

Nahid

Stayed 1 night in Oct 2024

10/10 Excellent

Izabella

Stayed 1 night in Oct 2024

10/10 Excellent

Charlie

Stayed 1 night in Oct 2024