Park Hyatt Aviara Resort, Spa & Golf Club

5.0 star property
Suburban Carlsbad resort in Aviara with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Aviara Resort, Spa & Golf Club

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
View from room
Couples treatment room(s), sauna
Couples treatment room(s), sauna

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Room service
    Room service
  • Spa
    Spa
The price is NZ$930
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
7100 Aviara Resort Drive, Carlsbad, CA, 92011
  • Aviara Golf Club
    2 min drive
  • Poinsettia Park
    4 min drive
  • La Costa Golf Courses - North and South
    4 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar)
    9 min drive

Room options

2 Kings Garden View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

Room (2 King Beds, Coastal View)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds

Room, Pool View (2 King Beds)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

Presidential Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Palmer Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, Garden Area

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Pool)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Fireside Terrace Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite (Coastal)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 106 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, Courtyard View (2 King Beds)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

Blue Heron Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Courtyard View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Foothills View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

2 Kings Foothills View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed with Sofa bed (Coastal View)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Garden View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Carlsbad

A luxury stay in Carlsbad awaits you at Park Hyatt Aviara Resort, Spa & Golf Club, a recipient of the prestigious Conde Nast Hot List award in 2021. You'll be 2.1 km (1.3 mi) from Batiquitos Lagoon and 4.4 km (2.7 mi) from LEGOLAND® California. Highlights at this family-friendly resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Miraval Life in Balance Spa Aviara can include massages along with access to the sauna. The restaurant, Ponto Lago, serves local and international cuisine and is open for breakfast, brunch and dinner. Pacific Point is the resort's own lobby lounge, serving drinks along with light fare. Enjoy the 6 outdoor tennis courts, golf course and 24-hour gym plus access to golf lessons. 28998 square feet (2694 square metres) of event facilities include 23 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Full breakfast is available daily between 7 AM and 11:00 AM. There's also the convenience of valet parking. .With a stay at this 5-property class Aviara resort, you'll be 4.6 km (2.9 mi) from Flower Fields of Carlsbad and 4.9 km (3 mi) from Carlsbad Premium Outlets.

What's nearby

  • Aviara Golf Club - 2 min drive - 2.1 km
  • Flower Fields of Carlsbad - 5 min drive - 5.0 km
  • Carlsbad Premium Outlets - 5 min drive - 5.3 km
  • LEGOLAND® California - 6 min drive - 4.6 km
  • Carlsbad State Beach - 14 min drive - 10.3 km

Getting around

  • Carlsbad Poinsettia Station - 9 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 40 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪Cinépolis Luxury Cinemas - ‬3 min drive
  • ‪Valerie's Taco Shop - ‬3 min drive
  • ‪Burgeon Beer Company - ‬5 min drive

About this property

Park Hyatt Aviara Resort, Spa & Golf Club

Suburban Carlsbad resort in Aviara with 3 restaurants
As a guest of Park Hyatt Aviara Resort, Spa & Golf Club, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 28998 square feet (2694 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Park Hyatt Aviara Resort, Spa & Golf Club. Parking is available for a fee. A complete renovation of Park Hyatt Aviara Resort, Spa & Golf Club was completed in October 2020.

Smoking is allowed in designated areas at this 5-star Carlsbad resort.

  • 1 building
  • 327 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 28998 sq ft of conference space
  • 2694 sq. m of conference space
  • Built in 1997
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Park Hyatt Aviara Resort, Spa & Golf Club offers 327 accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Miraval Life in Balance Spa Aviara has 20 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Park Hyatt Aviara Resort, Spa & Golf Club is listed in the 2021 Condé Nast Traveller Hot List.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Aviara Market
  • Ember & Rye
  • Pacific Point
  • Ponto Lago
  • Water's Edge

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • 28,998 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 66.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Children's club/arcade access
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 0 to 40 for adults and USD 0 to 20 for children
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Aviara Hyatt Spa
Aviara Resort Spa
Park Aviara Hyatt Resort
Park Hyatt Aviara Resort Spa Carlsbad
Park Hyatt Aviara Resort Spa
Park Hyatt Aviara Spa Carlsbad
Park Hyatt Aviara Spa
Park Hyatt Aviara Resort Spa Golf Club
Park Hyatt Aviara Resort, &
Park Hyatt Aviara Resort Spa Golf Club
Park Hyatt Aviara Resort, Spa & Golf Club Resort
Park Hyatt Aviara Resort, Spa & Golf Club Carlsbad
Park Hyatt Aviara Resort, Spa & Golf Club Resort Carlsbad

Frequently asked questions

What is the cancellation policy at Park Hyatt Aviara Resort, Spa & Golf Club?

Park Hyatt Aviara Resort, Spa & Golf Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt Aviara Resort, Spa & Golf Club?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Park Hyatt Aviara Resort, Spa & Golf Club on 22 Dec 2024 start from NZ$818.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt Aviara Resort, Spa & Golf Club?

Yep, Park Hyatt Aviara Resort, Spa & Golf Club has secured covered valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to Park Hyatt Aviara Resort, Spa & Golf Club?

The closest beach to Park Hyatt Aviara Resort, Spa & Golf Club is Moonlight State Beach (6.3 km).

Is there a spa on site at Park Hyatt Aviara Resort, Spa & Golf Club?

Yep, Miraval Life in Balance Spa Aviara is available for guests. You'll enjoy services like massages.

Does Park Hyatt Aviara Resort, Spa & Golf Club have a pool?

Park Hyatt Aviara Resort, Spa & Golf Club has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Park Hyatt Aviara Resort, Spa & Golf Club have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Park Hyatt Aviara Resort, Spa & Golf Club?

Park Hyatt Aviara Resort, Spa & Golf Club features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Park Hyatt Aviara Resort, Spa & Golf Club a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Park Hyatt Aviara Resort, Spa & Golf Club.

Is Park Hyatt Aviara Resort, Spa & Golf Club family-friendly?

You bet! With amenities such as a children's pool, an arcade and a waterslide, it's no surprise that Park Hyatt Aviara Resort, Spa & Golf Club is a hit with families.

Are there hot tubs in the rooms at Park Hyatt Aviara Resort, Spa & Golf Club?

No, but there are deep-soaking baths in the guestrooms.

Does Park Hyatt Aviara Resort, Spa & Golf Club serve breakfast?

You bet, full breakfast is on offer daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Park Hyatt Aviara Resort, Spa & Golf Club?

No, Park Hyatt Aviara Resort, Spa & Golf Club does not offer an airport shuttle service.

Is there a bar or restaurant at Park Hyatt Aviara Resort, Spa & Golf Club?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Aviara Resort, Spa & Golf Club?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Park Hyatt Aviara Resort, Spa & Golf Club?

Yep, Park Hyatt Aviara Resort, Spa & Golf Club has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Park Hyatt Aviara Resort, Spa & Golf Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1009 reviews" "
Rating 8 - Good. 154 out of 1009 reviews" "
Rating 6 - Okay. 43 out of 1009 reviews" "
Rating 4 - Poor. 13 out of 1009 reviews" "
Rating 2 - Terrible. 13 out of 1009 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect for our young family! My kids couldn’t get enough of the slide. I like they have a family pool and an adult only pool. The family pool was just that, families and children playing together. Poolside service was 10/10! Our room was clean and beautiful overlooking the family pool which was perfect for us.
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star in every way… beautiful pools.. grounds.. settling Beach close .. fabulous golf course Best ever vacation!
Stayed 5 nights in Jul 2024

10/10 Excellent

joe, brea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and family friendly!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Positives: Large suite with comfortable bed and modern furniture. Excellent spa service and facilities. Enjoyed the salsa-making and yoga classes. Fun game room for kids. Negatives: Non-adult pool was dirty and crowded. The bathroom floors in our room were always sticky and not clean. The blond older woman who was at the hostess stand at breakfast was not accommodating to larger groups and refused to allow us to combine two tables of four people even though the restaurant was mostly empty.The breakfast was ok, but not a lot of variety.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ray

Stayed 2 nights in Jul 2024

10/10 Excellent

KIIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly service.
Stayed 1 night in Jul 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

nima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Leena

Travelled with family
Disliked: Cleanliness
I have stayed at this hotel many times in the past and had a wonderful experience - it was my favorite hotel in the San Diego area. However, this 4th of July weekend stay was just not up to par. The staff seemed overrun and unprepared for the amount of guests staying. I called ahead and asked for a crib to be delivered to our room and then I had to call twice once I got there to remind them to deliver it. I also asked for nonfeather pillows due to an allergy and housekeeping did not switch out the pillows (I realized this after suffering from allergies for two nights). The pool had no towels and no available chairs when we arrived at 9am (people were waking up early to save chairs). I had to ask the front desk to look into how the pool ran out of towels (an employee at the pool just said that housekeeping will bring them when they bring them). The pool bathrooms were gross very early in the am which led me to believe they hadn't been cleaned at all. Waitstaff forgot parts of our food orders and still charged for the food. For over $650 - over $1,000 per night, the services provided were just not up to par and not in line with what the hotel service was like in the past. I saw that the employees were doing their best but something just seemed off.
Stayed 3 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful natural setting, polite& helpful staff members, wonderful cleanliness standards throughout the resort made it a first class experience for me.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean property and really well maintained
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana

Stayed 2 nights in Jun 2024

6/10 Okay

Kurt

Travelled with family, Travelled with family and small children
I would give this 5 star property 3 stars. There’s really nothing special about it. We had multiple issues checking in that should have required a manager to speak with us, instead the young ladies at the front had to fix the main issue. One of the restaurants had terrible service and decent food. The bed and main room were very clean. The bathroom could use a fresh look or deep cleaning. The hallways had overflowing trash in the trash cans multiple days. The slide hours don’t match what the hours online state. The pool could also have been cleaned better. I’m assuming it was the same bandage in the pool for 2 days. The views and the exterior of the property are beautiful. All in all not worth the price to stay here. Look elsewhere.
Stayed 2 nights in Jun 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jun 2024

10/10 Excellent

Elysse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with some things to know..
Beautiful hotel with all the amenities you could want. Staff was lovely and very Informative. The food was OK. They could do better with room service menu. This hotel was very dog friendly. There were literally dogs everywhere so if you don’t like dogs, this probably wouldn’t be the place for you. A guest even had their dog running around the pool off leash. The dog started to follow myself and my kids. Not cool (wasn’t friendly) and I love dogs!
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in process was the only positive thing about this hotel. We had originally planned to stay here for 5 nights, but after the first night we checked out. I found someone’s shareware hung over the shower, hair in the bathtub, so I assume the bathroom was not cleaned at all after the last quests had been there. One of the beds did not have a sheet fully covering the mattress, which was disgusting to see. I also got woken up around 9:30 or 10:00 PM by people yelling and slamming the door next to us. This went on for about an hour and when I called the front desk they told me it was because someone had just checked in next to us. The next morning when I looked at the door, it wasn’t for a guest room. I asked one of the staff members what the room was and he said it’s for the hotel staff. I asked for a refund from hotels.com and they were able to get that back for me. We were able to find another hotel, which saved our trip.
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at a hotel!
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Stayed 1 night in May 2024

10/10 Excellent

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, the rooms are beautiful and the staff goes above and beyond.
Stayed 1 night in May 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

8/10 Good

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant property , 5 star rooms and pool area, excellent dining and beautiful staff take care of you and provide sweeping views of the ocean. loved it!
Stayed 2 nights in Apr 2024

4/10 Poor

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is very nice and great location. The things I did not like was the sleeping conditions. The pillows were really uncomfortable. The bed had lights that turn on for a long time if anyone gets up lighting up the whole room. The smoke detector lit up the whole room. I just did not sleep well the whole time. The food at the hotel was fabulous. Service was great.
Stayed 4 nights in Apr 2024

10/10 Excellent

YOUSSEF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except for expensive daily valet parking fee of $65 in addition to resort fee of $45
Stayed 3 nights in Apr 2024