Casa Pestagua Relais Châteaux

4.5 star property
Colonial Cartagena hotel in Cartagena Walled City with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Front of property
Deluxe Room
Restaurant
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is NZ$894
includes taxes & fees
15 Nov - 16 Nov

Explore the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Palace of the Inquisition Cartagena Historical Museum
    2 min walk
  • Walls of Cartagena
    2 min walk
  • Bolivar Square
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    8 min drive

Room options

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 3
  • 1 King Bed

Suite (del Condé de Pestagua)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite (Madariaga)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cartagena

A luxury stay in Cartagena awaits you at Casa Pestagua Relais Châteaux. Within just a 10-minute stroll, you'll find popular attractions like Walls of Cartagena and Clock Tower. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Free full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 4.5-property class Cartagena Walled City hotel include Cartagena de Indias Convention Center and Bocagrande Beach.

What's nearby

  • Walls of Cartagena - 2 min walk
  • Bolivar Square - 3 min walk
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • Bocagrande Beach - 19 min walk

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 8 min drive

Restaurants

  • ‪La Paletteria - ‬2 min walk
  • ‪La Vitrola - ‬2 min walk
  • ‪Restaurante Bar El Burlador De Sevilla - ‬1 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Pepe Anca Tierra Y Mar - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

Colonial Cartagena hotel in Cartagena Walled City with free breakfast
Casa Pestagua Relais Châteaux offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Pestagua Relais Châteaux. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Casa Pestagua Relais Châteaux was completed in March 2023.

This 4.5-star Cartagena hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Casa Pestagua Relais Châteaux offers 16 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels, first-run films and pay-per-view films.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Free cot
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • First-run films
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Pestagua Relais Châteaux

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Casa Pestagua Relais Châteaux?

Casa Pestagua Relais Châteaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on 15 Nov 2024 start from NZ$893.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Casa Pestagua Relais Châteaux?

Yep, Casa Pestagua Relais Châteaux is a short 19-minute walk from Bocagrande Beach.

Does Casa Pestagua Relais Châteaux have a pool?

Casa Pestagua Relais Châteaux has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Casa Pestagua Relais Châteaux a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Casa Pestagua Relais Châteaux.

Is Casa Pestagua Relais Châteaux family-friendly?

You bet! With amenities such as supervised childcare and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Casa Pestagua Relais Châteaux is a hit with families.

Does Casa Pestagua Relais Châteaux serve breakfast?

Yeah, complimentary full breakfast is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Casa Pestagua Relais Châteaux?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Casa Pestagua Relais Châteaux?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Pestagua Relais Châteaux?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Pestagua Relais Châteaux?

No, pets and service animals are not allowed.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 205 out of 245 reviews" "
Rating 8 - Good. 23 out of 245 reviews" "
Rating 6 - Okay. 11 out of 245 reviews" "
Rating 4 - Poor. 3 out of 245 reviews" "
Rating 2 - Terrible. 3 out of 245 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities
The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jun 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere, the property is full of charm and wonderfully located
Stayed 3 nights in Jun 2024

10/10 Excellent

Aleida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in Jun 2024

10/10 Excellent

Aleida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back!!
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredibly friendly staff and top notch rooms
Stayed 1 night in May 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic and charming with a wonderful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pinchas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 star truly…
Stayed 3 nights in Apr 2024

10/10 Excellent

Janeisi, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ONLY place for me in Cartagena
I really can’t express how much I loved our stay at Casa Pestagua. On our second day, my very hard to please teenage daughter declared, “I give this hotel a 10 out of 10!” The rooms are simply elegant. The hotel is beautiful and charming. However, the true standout is the service. Someone contacted me prior to our arrival to check in on our possible needs and to see if they could be of help with transportation. When we arrived, Katherine and Brandon were OUTSTANDING. I really cannot emphasize that enough. They went above and beyond to make sure we were happy with our rooms and that level of service continued through our trip. From the moment you enter this very special place, you are greeted with a warm smile and a helping hand. The pool in the courtyard was the perfect place to spend the afternoon after being out in the sun all day. They offered complimentary wine and snacks from 5-6 which was an unexpected treat. I am so glad my other plan didn’t work out!
Stayed 3 nights in Mar 2024

10/10 Excellent

david

Stayed 2 nights in Mar 2024

10/10 Excellent

farhad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ahmad, Redondo Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial beautiful property. Excellent staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot and Glorius Suite!
A quick 3-day stay was not enough to fully enjoy Cartagena and especially the Suite Conde de Pestagua! The suite alone is glorious, and the private rooftop lounge and pool made it truly special. Everyone was exceedingly friendly and professional. Overall, a wonderful experience and we can't wait to return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great Staff outstanding
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!

10/10 Excellent

Katarina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
home away from home…will be back! Thank you to an excellent and kind staff!
Stayed 3 nights in Jan 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay. The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation. Highly recommend this property.
Stayed 5 nights in Jan 2024

10/10 Excellent

Ender

Stayed 2 nights in Nov 2023

10/10 Excellent

Shamik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brando and Vileria are amazing. Completely made us feel at home, arranged our excursions. The food (breakfast) is exquisite and the restaurant staff extremely attentive. One of the best stays in my lifetime so far (and we travel a lot!)
Stayed 3 nights in Dec 2023