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Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive

4.0 star property
Family-friendly property on the beach, with 5 outdoor pools

Photo gallery for Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive

5 outdoor pools
Exterior
Sports facility
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
The current price is NZ$480
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Anillo Vial, Km 12, between Manzanillo, del Mar and Punta Canoa, Cartagena, Bolivar, 130007
  • Karibana Golf Club
    ‪4 min walk‬
  • Playa Manzanillo
    ‪7 min drive‬
  • Clock Tower
    ‪30 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪27 min drive‬

Room options

View all photos for Preferred Club Master Suite Tropical View

Minibar, in-room safe, desk, blackout curtains

Preferred Club Master Suite Tropical View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Master Suite Swim-Out

Preferred Club Master Suite Swim-Out

Preferred Club Master Suite Swim-Out

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Dining table
  • 139 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Junior Suite Ocean View King Bed

Minibar, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Ocean View King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
Renovated in 2022
  • Ocean view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Minibar, in-room safe, desk, blackout curtains

Preferred Club Master Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Junior Suite Tropical View King Bed

Minibar, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Tropical View King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
Renovated in 2022
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Presidential Suite Ocean Front

Preferred Club Presidential Suite Ocean Front

Preferred Club Presidential Suite Ocean Front

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
  • Ocean view
  • 290 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Ocean View Double

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Renovated in 2022
Ceiling fan
  • Ocean view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean Front

Minibar, in-room safe, desk, blackout curtains

Preferred Club Master Suite Ocean Front

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
  • Ocean view
  • 136 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Tropical View King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite Tropical View King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
Renovated in 2022
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View, Double

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View, Double

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Renovated in 2022
Ceiling fan
  • Partial ocean view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Partial Ocean View, King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View, King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
Renovated in 2022
  • Partial ocean view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club 1 bedroom Ocean View King Suite

Minibar, in-room safe, desk, blackout curtains

Preferred Club 1 bedroom Ocean View King Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Renovated in 2022
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Presidential Suite Swim-Out

Minibar, in-room safe, desk, blackout curtains

Preferred Club Presidential Suite Swim-Out

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
  • 255 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cartagena

An all-inclusive stay in Cartagena awaits you at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive. You'll be 18.9 km (11.7 mi) from Republik Bank and 19 km (11.8 mi) from San Pedro Claver Church and Convent. Highlights at this beachfront property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Portofino, serves Italian cuisine and is open for dinner. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. 14359 square feet (1334 square metres) of event facilities include 6 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free beach shuttle. .With a stay at this 4-property class Zona Norte property, you'll be 19.5 km (12.1 mi) from Clock Tower and 19.6 km (12.2 mi) from San Felipe de Barajas Castle.

What's nearby

  • Karibana Golf Club - 4 min walk - 0.4 km
  • Playa Manzanillo - 7 min drive - 3.5 km
  • La Boquilla Beach - 20 min drive - 11.2 km
  • Las Americas International Convention Center - 21 min drive - 13.2 km
  • Clock Tower - 30 min drive - 19.5 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 27 min drive

Restaurants

  • Coco Cafe
  • ‪Gora - ‬11 min drive
  • ‪La Estación Bistro - ‬11 min drive
  • ‪Oceana Seafood Restaurant - ‬6 min walk
  • ‪Donde Javier - ‬18 min drive

About this property

Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Summer fun is a breeze at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Valet parking is free. A complete renovation of Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive was completed in January 2022.

This 4-star Cartagena property is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 4 bars or lounges
  • 14359 sq ft of conference space
  • 1334 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive offers 266 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free beach shuttle
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Oceana
  • Portofino
  • Sea Side Grill
  • World Cafe

Things to do

  • 18-hole golf course
  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Designer stores
  • Free beach club
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons
  • Volleyball
  • Wine tasting room
  • Winery release events

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (14,359 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per day
  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Conrad Cartagena Hilton
Conrad Cartagena by Hilton
Dreams Karibana Cartagena Golf Spa Resort All Inclusive
Dreams Karibana Cartagena Beach Golf Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive on 27 Apr 2025 start from NZ$479.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

Yep, Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive has free valet parking.

Are there any beaches close to Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

The closest beach to Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive is Bocagrande Beach (17.4 km).

Is there a spa on site at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive have a pool?

Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive features 5 outdoor pools, a full-service spa and 5 restaurants.

What makes Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive.

Is Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive is a hit with families.

Does Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

No, Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

Dogs are welcome at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive, with food and water bowls on offer.

Is there a golf course on site at Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive?

Yep, Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive has an 18-hole golf course. A golf driving range and golf lessons are also available.

Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 819 reviews
Rating 8 - Good. 185 out of 819 reviews
Rating 6 - Okay. 94 out of 819 reviews
Rating 4 - Poor. 39 out of 819 reviews
Rating 2 - Terrible. 63 out of 819 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly & attentive. However, the hotel's musical amenities only caters to the Spanish culture and no ther culture. People of other cultures were observed sitting around and not able enjoying the musical amenities due to a language barrier.
Stayed 4 nights in Jan 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, staff, really clean but I thought the resort would have more entertainment
Stayed 4 nights in Jan 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained. The food was good. The room service was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Friendly staff.
Stayed 4 nights in Dec 2024

8/10 Good

vera

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Kevin

Stayed 4 nights in Jan 2025

6/10 Okay

Philip Michael, Arden

Stayed 8 nights in Jan 2025

10/10 Excellent

Wilmare o

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great customer service
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherine, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sebastian was a fantastic help and was very friendly and assisted me with such a warm smile.
Stayed 2 nights in Jan 2025

10/10 Excellent

Annerys M, Blakely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet staff is not the best. From the greeters, food and service it almost made for a poor experience. Otherwise, all other staff members are great, the hotel is clean and the pool area is always fun.
Stayed 5 nights in Jan 2025

8/10 Good

Ronize

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Nyree

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The service from the staff was awesome! This resort is beautiful!
Stayed 4 nights in Dec 2024

10/10 Excellent

Monica

Stayed 3 nights in Dec 2024

10/10 Excellent

Charise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is huge. I love that they have a seafood restaurant (Oceana) near the beach. It’s beautiful in the evening. The staff was super friendly and accommodating. Didn’t get to enjoy the spa services because of the pricing. A couple’s massage was $500USD. Aside from that, the pool was clean and cool (not cold at all). The beach was just ok. They do however have plenty of chairs, cabanas and even swings at the beach. Also, the bar service and good options were amazing. I highly recommend staying here. It is about a 30min drive from old city but nothing a taxi can’t fix. I would definitely stay here again.
Stayed 4 nights in Dec 2024

2/10 Terrible

Claudia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The worst resort I have been to. The only restaurants that had quality food was Portofino. All other ones were mediocre with poor service. There was a day it took an hour for our food to come (including the appetizers). The drinks would also take forever to come. Oceans would be the one to take awhile and at times served dishes without all listed parts of the menu. Also, a lot of the tables there are not balanced. Breakfast was terrible. There was a morning we had to fight to keep our table cause someone was trying to take it and server took awhile to get our coffee and other drinks and omelet. It needs more variety and it would be better for customers to order omelet on their own or increase number of staff during busy hours. It's a small resort. You have to take shuttle to get to the beach and Oceana restaurant. They said shuttle would be quick but there were times we waited for awhile for one to come. The beach is small and super murky. It was like New Jersey beaches, not at all what I would anticipate from Colombia given its beautiful beaches else where (Isla grande and baru). However, it was calm and I still enjoyed it. Staff is not friendly, and don't greet guests even with a simple good morning. There were very little activities at the resort compared to other ones we have been at, and often it seemed that they would only do the activities upon a members request. Those leading the activities did not seem very enthusiastic. There was flooding in our room as well.

8/10 Good

Parola Ronide, Mickleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2024

6/10 Okay

Mary Anne

Travelled with group
Resort very nice. Food not good.
Stayed 4 nights in Dec 2024

2/10 Terrible

Janae Labrenzia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was horrible, it was in horrible condition and is in need of a renovation. It is not worth any money, there was mold and water damage In or room and all over the property.
Stayed 4 nights in Dec 2024

2/10 Terrible

wilmer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Power went out every 10 minutes
Stayed 1 night in Dec 2024

10/10 Excellent

lucien

Stayed 5 nights in Nov 2024

10/10 Excellent

German

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort to stay with your family, good amenities and friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Tashia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V ery pleased wit my staying. The staff is wonderful, no complains
Stayed 3 nights in Nov 2024

8/10 Good

Rushane A

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and kind especially Lemar at the bar
Stayed 3 nights in Nov 2024