Hilton Cartagena

4.5 star property
Elegant beach hotel and 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cartagena

Exterior
Executive lounge
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Exterior
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Restaurant
  • Spa
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
The price is NZ$256
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Castillo Grande Beach
    5 min walk
  • El Laguito Beach
    9 min walk
  • Bocagrande Beach
    9 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    14 min drive

Room options

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Parlor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Parlor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 143 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cartagena

A luxury stay in Cartagena awaits you at Hilton Cartagena. You'll be 0.8 km (0.5 mi) from Bocagrande Beach and 4.5 km (2.8 mi) from Palace of the Inquisition Cartagena Historical Museum. Highlights at this beach hotel include 4 outdoor swimming pools, 6 hot tubs and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Las Chivas Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Pool Bar is the hotel's own bar, serving drinks along with lunch. Enjoy the 3 outdoor tennis courts, 24-hour gym and steam room plus access to tennis lessons. 25941 square feet (2410 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class El Laguito hotel include San Felipe de Barajas Castle and Rafael Nunez Museum and House.

What's nearby

  • Castillo Grande Beach - 5 min walk - 0.5 km
  • El Laguito Beach - 9 min walk - 0.8 km
  • Bocagrande Beach - 9 min walk - 0.8 km
  • Clock Tower - 8 min drive - 4.6 km
  • San Felipe de Barajas Castle - 8 min drive - 5.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Las Chivas Restaurant - ‬1 min walk
  • ‪Charlie’s Coffee - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬12 min walk
  • ‪Italian Pizza & Pasta - ‬13 min walk
  • ‪Restaurante Oh Caribe - ‬13 min walk

About this property

Hilton Cartagena

Elegant beach hotel and 4 outdoor swimming pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hilton Cartagena, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

This 4.5-star Cartagena hotel is smoke free.

  • 341 guestrooms or units
  • 10 levels
  • 2 buildings
  • Conference rooms
  • 25941 sq ft of conference space
  • 2410 sq. m of conference space
  • Built in 1980
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Cartagena hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,941 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 210000 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 87000 for adults and from COP 43000 for children
  • Fee for in-room wireless Internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Frequently asked questions

What is the cancellation policy at Hilton Cartagena?

Hilton Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cartagena?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Cartagena on 20 Dec 2024 start from NZ$255.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cartagena?

Yep, Hilton Cartagena has a free self car park.

Are there any beaches close to Hilton Cartagena?

Yep, Hilton Cartagena is a short 9-minute walk from Bocagrande Beach. Fun beach activities include snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Hilton Cartagena?

Yep, there is an onsite spa at Hilton Cartagena. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hilton Cartagena have a pool?

Hilton Cartagena has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does Hilton Cartagena have a waterslide?

Yep, this property has a waterslide!

What makes Hilton Cartagena a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Cartagena.

Is Hilton Cartagena family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Cartagena is a hit with families.

Does Hilton Cartagena serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Cartagena?

No, Hilton Cartagena does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cartagena?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1005 reviews" "
Rating 8 - Good. 216 out of 1005 reviews" "
Rating 6 - Okay. 73 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa M

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful overall experience. Sound proof rooms are a plus. Beautiful view of the ocean from my room. Beach front property and nice pools with hot tubs was great. Breakfast buffet offered various food options. Special thanks to Meredith from housekeeping and Luis who served us during breakfast.
Stayed 9 nights in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

LuzAura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious with multiple options including fresh fruit, a juice station, an omelet station, etc. Great customer service, nice hotel facilities, highly recommend it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent and the service is the best they have. You feel very safe in the hotel facilities. In the bar area, Bladimiro and Jamir were phenomenal explaining the best areas to get to know the city! Every time I travel to Cartagena I choose the same hotel and I will continue using it!
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

6/10 Okay

Lurina

Travelled with family
Disliked: Amenities
I’m very annoyed that there was noise and the front desk stated he had to check for noise
Stayed 5 nights in Aug 2024

10/10 Excellent

Claudia Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff !!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for the family
Stayed 5 nights in Jul 2024

6/10 Okay

Susy

Disliked: Property conditions & facilities
Proper
Stayed 3 nights in Aug 2024

10/10 Excellent

Gustavo Eliecer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool and jacuzzi. Ocean view is amazing, staff is very friendly and the room was amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Albaneris

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel from the outside look old but the inside everything was perfect. Cartagena is one of my favorite countries to visit it’s safe and everything is super affordable.
Stayed 4 nights in Apr 2024

6/10 Okay

isaias

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Se me entró agua a la habitación en la noche y se nota que las ventanas no están bien selladas. La respuesta que recibí en la recepción del hotel es que esto es un acto del cual ellos no son responsables y por lo tanto no aceptan ninguna responsabilidad. esta respuesta es inaceptable de cara al pasajero que está pagando por un servicio que es caro y por lo tanto debe recibir un servicio acorde al precio que está pagando.se nota también que la infraestructura del hotel fn general necesita de un mantenimiento continuo que mantenga el hotel en condiciones de confort para que los huéspedes disfruten del servicio.
Stayed 10 nights in Jul 2024

2/10 Terrible

johanny z

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had a credit and property did not want to assist me with this
Stayed 3 nights in Jul 2024

10/10 Excellent

Akilah, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, clean, quiet and safe, nice pools, if they would try and not let the vendors get close when you are at the beach that would be perfect in my personal opinion not a 5* maybe 4 and half. food was good, but over priced, we ate for half out in town.
Stayed 4 nights in Jul 2024

8/10 Good

merwi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El area de la piscina necesita mantenimiento, los azulejos dentro de la piscina estan sueltos y causan accidentes.
Stayed 7 nights in Jul 2024

8/10 Good

Shellian

Liked: Cleanliness, staff & service, property conditions & facilities
The customer services was great. Very accommodating.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Pool needs to be updated
Stayed 8 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional
Stayed 2 nights in Jul 2024

10/10 Excellent

Davis,

Liked: Cleanliness, property conditions & facilities
great
Stayed 5 nights in Jun 2024

10/10 Excellent

Krissian, Pismo Beach

Stayed 3 nights in Jul 2024

10/10 Excellent

Yadiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good treatment and good for families
Stayed 4 nights in Jul 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, the people is very friendly
Stayed 7 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención
Stayed 3 nights in Jul 2024