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Hotel Maroel

2.0 star property
Hostal in Cartagena, a short walk to Clock Tower
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maroel

Lobby sitting area
Living area
Standard Double Room (Air Conditioning ) | Living area
Business centre
Economy Double Room | Living area

Reviews

4.6 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle de las Tortugas (Cr. 10 C) No. 3, Cartagena, Bolivar, 1001
  • Cartagena de Indias Convention Center
    8 min walk
  • Centro Comercial La Serrezuela
    8 min walk
  • Clock Tower
    9 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    12 min drive

Room options

View all photos for Standard Double Room (Air Conditioning )

Standard Double Room (Air Conditioning )

Standard Double Room (Air Conditioning )

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Air conditioning
Ceiling fan
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Cartagena

At Hotel Maroel you'll be within just a 15-minute stroll of popular places like Cartagena de Indias Convention Center and Clock Tower. .This hostal offers free WiFi in public areas, dry cleaning/laundry services and tour/ticket assistance. .With a stay at this Cartagena Walled City hostal, you'll be 2.2 km (1.4 mi) from Bocagrande Beach.

What's nearby

  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Clock Tower - 9 min walk - 0.8 km
  • Walls of Cartagena - 9 min walk - 0.8 km
  • San Felipe de Barajas Castle - 11 min walk - 0.9 km
  • Bocagrande Beach - 10 min drive - 3.9 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬2 min walk
  • ‪Colombitalia - ‬3 min walk
  • ‪Beer Lovers Tap Room - ‬2 min walk
  • ‪Celele - ‬3 min walk
  • ‪Juan Valdez Café Hampton - ‬2 min walk

About this property

Hotel Maroel

Hostal in Cartagena, a short walk to Clock Tower
Hotel Maroel offers its guests tour/ticket assistance and dry cleaning/laundry services. WiFi is free in public spaces.
  • 10 guestrooms or units
  • Dry cleaning
  • Tour and ticket information
Hotel Maroel offers 10 air-conditioned accommodations, with a ceiling fan. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bathroom

  • Private or shared bathroom
  • Shower

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Maroel Cartagena
Hotel Maroel
Maroel Cartagena
Maroel
Hotel Maroel Hostal
Hotel Maroel Cartagena
Hotel Maroel Hostal Cartagena

Frequently asked questions

Are there any beaches close to Hotel Maroel?

The closest beach to Hotel Maroel is Bocagrande Beach (3.3 km).

Is there a free airport shuttle available at Hotel Maroel?

No, Hotel Maroel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Maroel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Maroel?

No, pets are not allowed.

Hotel Maroel Reviews

Reviews

4.6
Rating 10 - Excellent. 4 out of 40 reviews" "
Rating 8 - Good. 8 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 22 out of 40 reviews" "

5.0/10

Cleanliness

5.2/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

8/10 Good

chris, new zealnd

Liked: Staff & service
Quiet location in the historic district.
Not flash but also not expensive, great for traveling on a budget.
Stayed 1 night in Jul 2018

2/10 Terrible

SBK, NYC

Disliked: Cleanliness, property conditions & facilities, room comfort
Wet, no light, horrible room
It was just like the cheapest motel I have ever been, including ants and cockroaches- they are very expensive for the lousy service they provide.
Stayed 5 nights in Feb 2018

2/10 Terrible

John, Philadelphia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and poorly staffed
The hotel is falsely advertised. It says on Expedia that the price of the economy room includes wifi but when I came to check in they said it was only a fan and I would have to pay more for an ac room. Wifi doesn't reach the rooms. I have the impression that they rent to hotel by hour for prostitutes.
Stayed 2 nights in Dec 2017

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hermosa Palenque
I enjoyed my stay here. Close to the city center, the superior room was a great upgrade, and worth the few dollars more. The staff was friendly, and helpful. I will stay again soon.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

JG, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever, totally a brothel. Don't stay!
Awful tiny room, no windows AC sounded like car engine Drop of blood on floor! Hair in bed Terrible mattress Bugs Noisy Sketchy area Room stinks Receptionist was actually ok.

2/10 Terrible

Choon Hoi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby!
The general section of the street was unappealing though its general location convenient. The lobby area was really looking very dated and not well maintained. The room I was given was on at the back of the ground floor, which has no window but a small vent at the top of the bathroom. I did not feel safe, nor was the room appearing clean. I did not shower that day. I booked 4 days on line but stayed only a day. My cancellation within 2 hours of my booking has not resulted in any refund. Communication was difficult as no staff speak English. For about the same price, I then booked my stay just 50 meters down the street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Christian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The super cheap option
We stayed two nights in the hotel in the smallest of three rooms (8qm). The beds are very small for two people, there is no real door between bathroom and the room itsleft. The room did not have windows. We had an AC which unfortanetly did not work, rooms with wirking ACs are more expansive but not bookable over the hotels.com app. The staff is very friendly and assisted us with everything needed. Nevertheless, in the summer an AC is quite needed in Cartagena and the standards are very low.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Donald, NEW YORK, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIGHTMARE!!!
WARNING ... WARNING ... WARNING. NOT FOR HUMAN HABITACION.

4/10 Poor

kalljoy

Disliked: Cleanliness, property conditions & facilities, room comfort
There is a reason this is the cheapest hotel
Noisy, room had someone's hair all over it. Shower had more hair in it, put us in the closest room to the front door very loud and could hear everything people out side said. Overall .... cheap yes, good night stay no .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jose Angel

Liked: Cleanliness
Para dormir.
No es un hotel con estrellas pero para pasar la noche no está mal. Es económico, lo malo es que no tenga wifi, por lo demás dentro de lo que cabe está bien.

4/10 Poor

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Più che un hotel per turisti , è unato "bettola" per prostituzione e forse droga. Personale cordiale , ma niente di più. Struttura vecchia, non man tenuta e sudicia. La stessa HoTel. com dovrebbe scegliere meglio le strutture che propone.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

stone, medellin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugar barato .. las fotos son muy antiguas
horrible!! no me fui por que me cobraron las noches que reserve pero NO LO RECOMIENDO!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo y sucio
Las fotos que muestran en internet no son nada parecidos a la realidad. Las habitacion son pequeñas apenas para medio caminar. Todo dentro del hotel es viejo y sucio. En la misma cuadra se consiguen mejores hoteles y al mismo precio. Evitense una mala experiencia, no se hospeden en este hotel.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel humilde de buen trato.
es un hotel humilde, para gente humilde, te tratan muy bien y es el lugar ideal para tener tu habitación privada en el centro y no gastes mucho.

2/10 Terrible

claudia mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel malísimo, da asco hasta la cama
muy malo te ofrecen habitación con aire acondicionado y no lo tiene hay q pagar por el , apesta a cigarrillo los pasillos la entrada y las habitaciones, sin ventanas más q un agujero q se puede entrar por ahí algún bicho.el personal muy amable , por lo demás es horrible

2/10 Terrible

FRANCISCO, MERIDA YUC. MEXICO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMO
NO VOLVERIA A EL NI REGALADO

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
observaciones
horrible tenia cucarachas y demasiado costoso para la ubicacion del sector especialmente su ingreso

8/10 Good

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

selene, veracruz mexico

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Excelente ubicación y buen personal
La ubicación y el personal es bueno, sin embargo las instalaciones de la habitación con aire acondicionado están muy viejas y la cama nada cómoda, recomiendo el hotel solo si vas de paso por su ubicación y el precio bajo

2/10 Terrible

harol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
super mal la atencion porque hice la reserva, cuando llego la recepcinista me dice que la tarjeta no fue aceptada que era invalida y por ende no se pudo hacer la reserva, aparte no me soluciono el inconveniente....sinceramente super mal...que pena con hoteles.com...y como para finalizar, la reserva la hago con aire acondicionado y cuando llego me dicen que es con ventilador...