InterContinental Cartagena De Indias by IHG

4.0 star property
Family fun on the beach, with outdoor pool, near Clock Tower

Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free pool cabanas, pool loungers
Exterior
Exterior
Lounge
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is NZ$283
includes taxes & fees
5 May - 6 May

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Castillo Grande Beach
    ‪10 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪19 min drive‬

Room options

Classic Room, 2 Queen Beds, Ocean View (Smart Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Beach view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, City View (Bay View, Smart Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Club lounge access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Bay view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

Classic Room, 2 Queen Beds, Club lounge access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Suite (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Beach view
  • 105 sq m
  • Sleeps 4
  • 1 Single Bed

Classic Room, 1 King Bed, Ocean View (Smart Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Ocean view
  • 159 sq m
  • Sleeps 6
  • 1 Single Bed

Suite, 1 King Bed (Ocean, High Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, City View (Smart Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cartagena

You'll be connected to a shopping centre at InterContinental Cartagena De Indias by IHG, and within steps of Bocagrande Beach and Centro Comercial Nao. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include massages along with access to the sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site 24-hour gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bocagrande hotel include Cartagena de Indias Convention Center and Clock Tower.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • El Laguito Beach - 8 min walk - 0.7 km
  • Castillo Grande Beach - 10 min walk - 0.9 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.8 km
  • Clock Tower - 6 min drive - 4.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬1 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬2 min walk
  • ‪Pool Bar Intercontinental - ‬1 min walk
  • ‪El corral Bocagrande - ‬1 min walk
  • ‪Arepas Pues - ‬2 min walk

About this property

InterContinental Cartagena De Indias by IHG

Family fun on the beach, with outdoor pool, near Clock Tower
InterContinental Cartagena De Indias by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly InterContinental Cartagena De Indias by IHG. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 285 guestrooms or units
  • 26 levels
  • Conference rooms
  • Built in 2015
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
InterContinental Cartagena De Indias by IHG offers 285 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 48,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cartagena De Indias by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 75000 for adults and from COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: COP 48000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 39186

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

Frequently asked questions

What is the cancellation policy at InterContinental Cartagena De Indias by IHG?

InterContinental Cartagena De Indias by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Cartagena De Indias by IHG?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at InterContinental Cartagena De Indias by IHG on 5 May 2025 start from NZ$283.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Cartagena De Indias by IHG?

Yep, InterContinental Cartagena De Indias by IHG has a self car park for COP 48000 per day.

Are there any beaches close to InterContinental Cartagena De Indias by IHG?

Yep, InterContinental Cartagena De Indias by IHG is a short 1-minute walk from Bocagrande Beach. Fun beach activities include swimming.

Is there a spa on site at InterContinental Cartagena De Indias by IHG?

Yep, there is an onsite spa at InterContinental Cartagena De Indias by IHG. It has a steam room and a sauna. You'll enjoy services like massages.

Does InterContinental Cartagena De Indias by IHG have a pool?

Yep, and guests love it! InterContinental Cartagena De Indias by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at InterContinental Cartagena De Indias by IHG?

InterContinental Cartagena De Indias by IHG features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes InterContinental Cartagena De Indias by IHG a romantic place to stay?

Couples spa treatments and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Cartagena De Indias by IHG.

Is InterContinental Cartagena De Indias by IHG family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that InterContinental Cartagena De Indias by IHG is a hit with families.

Does InterContinental Cartagena De Indias by IHG serve breakfast?

Yep, buffet breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at InterContinental Cartagena De Indias by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Cartagena De Indias by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at InterContinental Cartagena De Indias by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Cartagena De Indias by IHG?

No, pets and service animals are not allowed.

InterContinental Cartagena De Indias by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 766 out of 1007 reviews
Rating 8 - Good. 150 out of 1007 reviews
Rating 6 - Okay. 43 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karol, Tampa

Travelled with partner
Liked: Amenities
Exelente hotel muy buena atención super limpio se lo recomiendo
Stayed 3 nights in Jan 2025

10/10 Excellent

Korina Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. AC broke down our last day, but they gave us an option to move to a sister hotel and gave us a discounted rate for the remaining nights.
Stayed 5 nights in Dec 2024

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was freezing cold for days and the shower had a big hole above, no rags provided to take a shower and the beds was not queen size more like full.
Stayed 3 nights in Jan 2025

6/10 Okay

James, Lindsay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff and restaurant for breakfast was great. View from our room was poor. Shower never warmed to a comfortable temperature. Beds made noise with any movement
Stayed 1 night in Jan 2025

10/10 Excellent

Mario Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Clean restaurants close to hotel and staff friendly and willing to help all the time
Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Bocagrande, it felt safe and the views are nice. Only downfall was some staff that have attitudes and were very unprofessional , ordered a burger and it wasn't cooked as asked and when sent back the chef came out to see who sent the burger back and stared at us as if he was upset and left slamming the door, you would of thought at that point as if he was paying for the burger himself. I stay in IHG properties 5 or more times throughout the year and never experienced anything like that. So we just ate out instead at that point. Overall besides that mishap i do recommend this property, the breakfast was also great and most of the small was friendly.
Stayed 5 nights in Jan 2025

8/10 Good

Moustafa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast buffet was awful. Dinner was terrible bread is stale. Most of the staff does not speak any English. I would never return. The chefs act like they’re making a masterpiece and they’re making sex pancakes.
Stayed 5 nights in Jan 2025

10/10 Excellent

samantha

Stayed 1 night in Jan 2025

6/10 Okay

Johana

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
The best.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jovan Marquis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the InterContinental Cartagena De Indias, and I can confidently say it exceeded all my expectations! From the moment I arrived, the friendly staff made me feel welcomed. The bell hops, front desk, and concierge were attentive and always ready to assist with a smile. The service at the bar and pool area was top-notch. I want to give a special shoutout to Fabian, who was an awesome server, and Stephanie, the hotel supervisor on duty, who went above and beyond to ensure a fantastic experience. The breathtaking sunsets at the infinity pool were truly a highlight of my stay—one of the most beautiful sights I’ve ever witnessed! My room was immaculate and offered an amazing ocean view that I found absolutely delightful. Each morning began with a delicious breakfast featuring a wonderful variety of local dishes and staple breakfast items. It was a great way to start each day! The hotel's location couldn't be more convenient. With the beach just steps away, a casino only a 3-minute walk, a shopping mall nearby, and an array of restaurants, there's plenty to explore within walking distance. The only slight downside was the parking—it was a bit confusing at first as it's located in the garage of the mall, but the rates were very reasonable, especially if you're going in and out frequently. Overall, my stay at the InterContinental Cartagena was fantastic, and I highly recommend it to anyone visiting the area!
Stayed 4 nights in Jan 2025

10/10 Excellent

Anika S

Stayed 4 nights in Jan 2025

10/10 Excellent

juan d

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property but well maintained
Stayed 5 nights in Jan 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A truly one in a lifetime experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Tammi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and pool area views were amazing . The staff was very nice and tried to accommodate all your needs . The issue by the pool every day was not enough chairs by the pool . Javier by the pool area was very accommodating every morning at breakfast and always with smiles! I think the staff can use more help at the pool as it would take some time to place an order or order a drink . Great central location close to the Center and Wall with tons of food options and things to do . Recommend tour to Bora Bora as the beach across the street is not appealing . I would return, the room was very clean and comfortable with ocean views .
Stayed 7 nights in Jan 2025

10/10 Excellent

Jerilyn

Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean , and safe hotel .
Stayed 3 nights in Jan 2025

10/10 Excellent

Cesar Rafael

Stayed 4 nights in Jan 2025

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked the property and most of the staff. I did have a friend that was from there and they would not let him to my room. It was very inconvenient.
Stayed 5 nights in Dec 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Jan 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I liked this hotel a lot. Rooms were nice, beds comfortable, location was good and staff was polite and helpful. It was extremely hard to get a chair by the pool— guests would grab a towel at 7 am, lay it on a chair, then disappear for hours, leaving no chairs for anyone else. I understand that this may be difficult to monitor, but when there are such a limited number of chairs and they are all taken by 7 am with no one sitting on them (I viewed this multiple days from my window) there needs to be a solution. The public beach across from the hotel isn’t it—it is teaming with vendors constantly harassing (even physically grabbing) beachgoers. Aside from these things, the hotel was very nice!
Stayed 7 nights in Jan 2025

10/10 Excellent

rafelina

Stayed 5 nights in Jan 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

4/10 Poor

Canan

Liked: Cleanliness

The worst Intercontinental experience.

Check in process was the worst. There were two staff who were not helpful and very rude. (Probably we saw the rudest ones! Because there were nice people at the reception during check out)The amount we paid definitely did not worth to stay there. Although they should have been upgrade us due to my status with Hotels.com, they gave a basic room and disturbed us 4 times in 1 hour with phone calls and staff's door knocking for no reason! This was my worst experiences with Intercontinental Group hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi D

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just steps away from Beach! Great staff!
Stayed 4 nights in Dec 2024