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Voilá Centro Histórico

4.0 star property
Colonial hotel with 2 outdoor pools and free breakfast

Photo gallery for Voilá Centro Histórico

Front of property
View from room
Garden
Exterior
2 bars/lounges, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
The current price is NZ$305
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪1 min walk‬
  • Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Walls of Cartagena
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Design Double Room

Design Double Room

Design Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Rainfall showerhead
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Rainfall showerhead
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Rainfall showerhead
  • City view
  • 24 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Renovated in 2022
Blackout curtains
Rainfall showerhead
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

Voilá Centro Histórico puts you in the heart of Cartagena, steps from Clock Tower and within a 10-minute stroll of Walls of Cartagena. Highlights at this Colonial hotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .For a drink, you can stop by the hotel's own poolside bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of airport drop-off service. .Attractions within a 20-minute walk of this 4-property class Cartagena Walled City hotel include Cartagena de Indias Convention Center and Bocagrande Beach.

What's nearby

  • Clock Tower - 1 min walk - 0.2 km
  • Bolivar Square - 4 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 5 min walk - 0.5 km
  • Walls of Cartagena - 7 min walk - 0.6 km
  • Bocagrande Beach - 19 min walk - 1.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive

Restaurants

  • ‪Restaurante Candé - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪XO Rooftop - ‬1 min walk

About this property

Voilá Centro Histórico

Colonial hotel with 2 outdoor pools and free breakfast
Voilá Centro Histórico offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at Voilá Centro Histórico. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A complete renovation of Voilá Centro Histórico was completed in June 2022.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 35 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 1850
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Voilá Centro Histórico offers 35 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include printers and telephones; free local calls are provided (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (COP 40,000 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 150000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 250000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 65000 per vehicle (maximum occupancy 4)
  • Nearby parking fee: COP 40000 per day (1640 ft away)
  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Voilá Centro Histórico?

Voilá Centro Histórico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Voilá Centro Histórico?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Voilá Centro Histórico on 10 Apr 2025 start from NZ$305.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Voilá Centro Histórico?

Yep, Voilá Centro Histórico is a short 19-minute walk from Bocagrande Beach.

Does Voilá Centro Histórico have a pool?

Voilá Centro Histórico has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 8:00 PM.

What makes Voilá Centro Histórico a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Voilá Centro Histórico.

Is Voilá Centro Histórico family-friendly?

You bet! With amenities such as 2 outdoor pools and a deli, as well as travel cots in the guestrooms, it's no surprise that Voilá Centro Histórico is a hit with families.

Does Voilá Centro Histórico serve breakfast?

Yep, travelers give top marks to the free full breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Voilá Centro Histórico?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Voilá Centro Histórico?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Voilá Centro Histórico?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Voilá Centro Histórico?

Cats and dogs are welcome at Voilá Centro Histórico, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 411 out of 576 reviews
Rating 8 - Good. 101 out of 576 reviews
Rating 6 - Okay. 37 out of 576 reviews
Rating 4 - Poor. 17 out of 576 reviews
Rating 2 - Terrible. 10 out of 576 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Negar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Cartagena
Hotel was at a great location, room is large and in good shape. Staff everywhere were great. Elevator works very well for an old building. A few items: Cleaning is not thorough. Our safe didn’t work for the whole time and had to call them to manually open it on a daily basis. Breakfast is good but limited options and things mostly run out quick.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location ! The hotel is clean and cozy, great bar and rooftop rest. The people working were incredibly friendly. Highly recommended
Stayed 5 nights in Dec 2024

8/10 Good

Vanesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 3 nights in Dec 2024

10/10 Excellent

Whitfield

Stayed 1 night in Dec 2024

10/10 Excellent

LEONEL Richard FILIU

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff but the great power of this property it is the location. If you are looking for a wondelful experience and enjoy beautiful.night in cartagena this is the best place for sure. Everything is in a walking distance . nearby drugstores money exchange restaurants etc.
Stayed 9 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2024

10/10 Excellent

PIYUSH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with luxury
This is at the perfect location with everything nearby. The beds and interior were quite nice. Breakfast was decent.
Stayed 4 nights in Dec 2024

6/10 Okay

Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesn’t have a working phone number
The hotel was nice enough for the area. Although we got the larger King Room which is still pretty small. Our problem wasn’t with the property itself. El Centro is super fun for a couple days but the area incredibly busy and not much to do other than eat at restaurants and drink at bars. We requested to cancel the reservation on day two of eight so that we could move another resort with beach access that wasn’t stuffed into the walled city. I was fully willing to pay for an extra night or two so that we weren’t canceling less than 24 hours in advance. I talked to the front desk who said it was fine I just needed to cancel with Expedia. Expedia said the policy was for no refund after check in. However, Expedia has always been good about just calling the hotel and they normally waive any fees and refund unused nights. This wasn’t the case, Voila doesn’t have an operational phone number. They have a What’s App but Expedia refuses to call through what’s app. It was incredibly disappointing that Voila is part of the Hotels.com network yet they don’t have a phone number. I’m not sure how that one slipped through the cracks… We ended up booking at a Hilton Resort on Bocogrande that was 1,000 times better. Still no word on a refund for the rest of our stay at Voila.
Stayed 8 nights in Dec 2024

10/10 Excellent

Frailin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The hotel is gorgeous and very very comfortable! 10/10 for sure I’ll come back
Stayed 1 night in Dec 2024

8/10 Good

Margarita

Liked: Cleanliness
The location is excellent, just right in the historic district and within walking distance of many sights.
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Staff extremely friendly. Great pool/rooftop.
Stayed 2 nights in Dec 2024

10/10 Excellent

Randolph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff was attentive.
Stayed 12 nights in Nov 2024

10/10 Excellent

Darien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations and staff are amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

Asiyeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect to visit Cartagena! Very central. Front desk were very helpful if you needed something! I will go the same hotel if I want to visit again Cartagena
Stayed 1 night in Dec 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rodolfo j

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 5 nights in Dec 2024

6/10 Okay

Anita

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Francisco, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely kept hotel, I would have liked to have a nicer view out the window
Stayed 3 nights in Nov 2024

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Silvio, West Palm Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the VIP Access wasn’t acknowledged, we enjoyed our stay at this property, every single person on their staff was great and warm with our group.
Stayed 5 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Excellent customer service.
Stayed 7 nights in Nov 2024

8/10 Good

Lewis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the guy at the bar knew how to make a drink. Easy check in and they cleaned the rooms really well. The continental breakfast is not the best.
Stayed 4 nights in Nov 2024