See all properties
Save

Prestige Lakeside Resort, WorldHotels Elite

4.0 star property
Lakefront hotel with marina and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prestige Lakeside Resort, WorldHotels Elite

Exterior
View from room
Exterior
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is NZ$313
includes taxes & fees
6 Dec - 7 Dec

Explore the area

Map
701 Lakeside Drive, Nelson, BC, V1L 6G3
  • Nelson & District Community Complex
    4 min walk
  • Kootenay River
    4 min walk
  • Touchstones Museum
    7 min walk
  • Castlegar, BC (YCG)
    35 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Patio (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Patio (with Sofabed)

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Patio

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Patio

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Lake View

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Lake View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
In-room safe
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lake View (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Balcony, Lake View (with Sofabed)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 42 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 43.0 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Lake View (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Lake View (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Lake View (with Sofabed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Terrace

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Patio, Lake View

Family Room, 2 Queen Beds, Patio, Lake View

Family Room, 2 Queen Beds, Patio, Lake View

Highlights

Patio
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

Highlights

Balcony
Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Studio, 1 King Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Stovetop
Coffee/tea maker
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 42 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View (Balcony)

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Balcony, Lake View (Balcony)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
In-room safe
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Kitchenette, Lake View (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Studio, 1 King Bed, Kitchenette, Lake View (with Sofabed)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Prestige Inn Nelson
Pet-friendly
Parking included
Free WiFi
Housekeeping
4.0 out of 5, Very good, (1001)
The price is NZ$161
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Prestige Inn Nelson

About the area

Nelson

Prestige Lakeside Resort, WorldHotels Elite puts you in the heart of Nelson, within just a 10-minute stroll of Nelson & District Community Complex and Touchstones Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and a marina. .The family restaurant, Port 701, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Hot tub as well as access to kayaking and rowing/canoeing. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 6:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute walk of this Nelson hotel include Lakeside Park and Bodhi Day Spa.

What's nearby

  • Nelson & District Community Complex - 4 min walk - 0.3 km
  • Lakeside Park - 8 min walk - 0.7 km
  • Baldface Lodge - 9 min walk - 0.8 km
  • Cottonwood Falls Park - 15 min walk - 1.3 km
  • Whitewater Ski Resort - 19 min drive - 21.2 km

Getting around

  • Castlegar, BC (YCG) - 35 min drive

Restaurants

  • ‪Kootenay Baker Cafe Coop - ‬10 min walk
  • ‪Smashburger - ‬12 min walk
  • ‪Torchlight Brewing Co - ‬3 min walk
  • ‪Cantina Del Centro - ‬8 min walk
  • ‪Oso Negro Coffee - ‬10 min walk

About this property

Prestige Lakeside Resort, WorldHotels Elite

Lakefront hotel with marina and fitness centre
Prestige Lakeside Resort, WorldHotels Elite offers its guests a marina, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A fitness centre, a vending machine, and a garden are also featured at Prestige Lakeside Resort, WorldHotels Elite. Free self parking is available.

This Nelson hotel is smoke free.

  • 101 guestrooms or units
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Towels for the beach
  • Ski lift tickets
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Prestige Lakeside Resort, WorldHotels Elite offers 101 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 1:00 PM for a fee: CAD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Awaken Wellness Cafe
  • Port 701
  • Port 701 Lounge

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (10,000 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Dock
  • Garden
  • Marina
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 15 per person
  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lakeside Prestige Nelson
Lakeside Resort Nelson
Nelson Prestige
Nelson Prestige Lakeside
Prestige Lakeside
Prestige Lakeside Nelson
Prestige Lakeside Resort
Prestige Lakeside Resort Nelson
Prestige Nelson
Prestige Resort Nelson
Prestige Lakeside Hotel Nelson

Frequently asked questions

Is parking available at Prestige Lakeside Resort, WorldHotels Elite?

Yep, Prestige Lakeside Resort, WorldHotels Elite has a free self car park.

How much does it cost to stay at Prestige Lakeside Resort, WorldHotels Elite?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Prestige Lakeside Resort, WorldHotels Elite on 6 Dec 2024 start from NZ$313.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Prestige Lakeside Resort, WorldHotels Elite?

The closest beach to Prestige Lakeside Resort, WorldHotels Elite is Shoreacres Beach (19.1 km).

Is there a spa on site at Prestige Lakeside Resort, WorldHotels Elite?

No, there is no spa at this property. Bodhi Day Spa is a short 8-minute walk away.

Does Prestige Lakeside Resort, WorldHotels Elite have a pool?

Prestige Lakeside Resort, WorldHotels Elite has an indoor pool.

Is Prestige Lakeside Resort, WorldHotels Elite family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as cots/infant beds in the guestrooms, it's no surprise that Prestige Lakeside Resort, WorldHotels Elite is a hit with families.

Does Prestige Lakeside Resort, WorldHotels Elite serve breakfast?

Yeah, cooked-to-order brekkie is available daily from 6:30 AM to 1:00 PM.

Is there a free airport shuttle available at Prestige Lakeside Resort, WorldHotels Elite?

No, Prestige Lakeside Resort, WorldHotels Elite does not offer an airport shuttle service.

Is there a bar or restaurant at Prestige Lakeside Resort, WorldHotels Elite?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Prestige Lakeside Resort, WorldHotels Elite?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Prestige Lakeside Resort, WorldHotels Elite?

Dogs are welcome at Prestige Lakeside Resort, WorldHotels Elite, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.

Prestige Lakeside Resort, WorldHotels Elite Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews" "
Rating 8 - Good. 275 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view and location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Good location on the lake
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Rhodena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay on the water and walkable into town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed an extra night - lovely place
The hotel exceeded our expectations. We stayed for a weekend with our toddler and dog. Very dog friendly area with a nice off leash walking trail along the lake. The views from the property are excellent. If you love biking this is a perfect stay as you can ride the bike trail easily from hotel. We rented a boat from jones boats in Ainsworth for a day and that was a highlight of our trip. Would stay here again, good and beverage also great on site. The rooms are slightly out dated but so clean that it really doesn’t matter & the views and area make up for that no problem. Rest of hotel is updated and lovely.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Disliked: Cleanliness
We had some issues..we had booked the beach suite.The floors where black..upon the first night my feet became very dirty an hour after checking in. My husband took a towel to the floors..towel turned black.These floors had not been cleaned in awhile.Front desk documented our concerns it was a late check in at 9:30pm. We figured at 480$ a night this would be taken care of the next day,unfortunately it was not and they resent the cleaners to do it. They left crumbs and the floors still black. .Monday the manager was in I showed him the video of floors and he claimed we scrubbed to hard with a white towel..strange..I said I wanted clean floors he said they could manage that..We had one day left and room became clean.I told manager I would book another night (Tues) if he came to a fair resolution..THESE FLOORS where over the top dirty..not just a skiff of dust keep that in mind..He said he felt comfortable discounting 50 percent of 1 night of the 3…that didn’t work for me as I wanted to book another night and he could comp 1 as we lived with the dirty feet and grime of others for 2 nights..anyway less then stellar customer service & we where advised that they do room checks but the floors aren’t checked & basically it was to hard of a scrub on an easy clean vinyl plank floor that my husband did..Hence the reason the towel was “Black” after.This was thru the whole room! ..Seldom cleaned floors.Yikes!We expect more all around.
Stayed 3 nights in Aug 2024

10/10 Excellent

David, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Isabella went above and beyond to ensure our stay was a great one. We've enjoyed staying here in the past and will look to do so again our next trip to Nelson.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karrie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pet friendly option
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Nelson. The property location is magical, so convenient to walk everywhere. The hotel provides free E-Bikes (if you are a guest) and that was a fantastic feature. Both hotel restaurants are great and the Empire Cafe at the hotel is also fantastic. It was an amazing get away
Stayed 4 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the patio restaurant and the staff all very friendly. The electric bikes were great
Stayed 5 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cary

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the harbor marina and Selkirk mountains. Great coffee shop downstairs. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the resort. The facilities were great, and the check-in and checkout process was easy. The location was fantastic. We could easily walked up to Baker Street and we loved taking the tram to the Lakeside park. We definitely would love to come back!
Stayed 5 nights in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Patio is perfect place to relax
Stayed 2 nights in Aug 2024

8/10 Good

Gwen

Stayed 1 night in Jul 2024

10/10 Excellent

Curtis

Prestige lives up to its name!
Very clean hotel, friendly staff, and beautiful room/view!
Stayed 3 nights in Jul 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Darby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beautiful Hotel
A beautiful hotel located right on the water. We stayed on the 3rd floor with a lakeside room so could not have a better view from the balcony. The room had a comfortable couch and extra side chair, which was nice to not have to sit on the bed when relaxing, but not sleeping. Comfortable bedding. Great room amenities. Great drink and food options on site of the hotel as well. The hotel is very walkable to the city park (or easy to ride the street car there and back too). Easy uphill walk to downtown Nelson, however, you will be taking a lot stairs on one particular street block - so realize walking to infamous Baker Street is not for everyone. It would be a quick drive to downtown as well.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay in Nelson
Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024