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Wellcôme Hotel

4.5 star property
Luxury hotel with 2 restaurants and free valet parking

Photo gallery for Wellcôme Hotel

Front of property - evening/night
Outdoor pool
2 bars/lounges, lobby lounge
Interior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
18 Molave St.Kamputhaw, Cebu, Cebu, 6000
  • Ayala Center
    ‪10 min walk‬
  • Waterfront Cebu City Casino
    ‪15 min walk‬
  • SM City Cebu
    ‪4 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Single Room

Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Single Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Premium bedding
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Minibar (some free items)
LED TV
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Minibar (some free items)
LED TV
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Premium bedding
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room

Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Double Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Cebu City

A luxury stay in the heart of Cebu City awaits you at Wellcôme Hotel. Within just a 15-minute stroll, you'll find popular places like Ayala Center and Waterfront Cebu City Casino. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, The Roof Deck, serves Filipino cuisine and is open for breakfast, lunch and dinner. The Lobby Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Camputhaw hotel include SM City Cebu and Colon Street.

What's nearby

  • Cebu Business Park - 10 min walk - 0.9 km
  • Ayala Center - 10 min walk - 0.9 km
  • Waterfront Cebu City Casino - 15 min walk - 1.3 km
  • Osmeña Fountain Circle - 3 min drive - 2.2 km
  • SM City Cebu - 4 min drive - 2.9 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 35 min drive

Restaurants

  • ‪Manuel's Restaurant - ‬3 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬2 min walk
  • ‪Café Lucita - ‬3 min walk
  • ‪Sinangag Station - ‬2 min walk
  • ‪Cole's Cansi - ‬2 min walk

About this property

Wellcôme Hotel

Luxury hotel with 2 restaurants and free valet parking
Wellcôme Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Wellcôme Hotel. An area shuttle within 3 km, A shopping centre shuttle and A train station pick-up shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cebu City hotel.

  • 1 building
  • 68 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2013
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
Wellcôme Hotel offers 68 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cebu City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Area shuttle
  • Free train station pick-up shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 350 for adults and PHP 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lobby Lounge
  • The Roof Deck
  • Yolee's Resto

Things to do

  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a provincial park
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of the Philippines) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

Renovations and closures

The following facilities or services will be unavailable from September 22 2021 to September 21 2023 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Shuttle services
The property is closed during January, February, March, April, May and June.
The property is closed: Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day and during Ramadan.
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Hot springs
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wellcôme Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 350 for adults and from PHP 175 for children
  • Airport shuttle fee: PHP 800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Wellcôme
Wellcôme Hotel Cebu
Wellcôme Hotel Hotel
Wellcôme Hotel Hotel Cebu

Frequently asked questions

What is the cancellation policy at Wellcôme Hotel?

Wellcôme Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wellcôme Hotel?

Yep, Wellcôme Hotel has a free self car park and free valet parking. The parking area will be unavailable from 22 September 2021 to 21 September 2023 (dates subject to change).

Does Wellcôme Hotel have a pool?

Wellcôme Hotel has an outdoor pool and a kids' pool. The pool is open 7:00 AM to 10:30 PM. One of the swimming pools will be unavailable from September 22 2021 to September 21 2023 (dates subject to change).

What luxury perks are available at Wellcôme Hotel?

Wellcôme Hotel features an outdoor pool, 2 restaurants and 2 bars. All guestrooms come with premium bedding and late-night room service.

What makes Wellcôme Hotel a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Wellcôme Hotel.

Is Wellcôme Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Wellcôme Hotel is a hit with families.

Does Wellcôme Hotel serve breakfast?

You bet, buffet brekkie is served daily between 6 AM and 10 AM. Please note that breakfast will unavailable between September 22 2021 and September 21 2023 (subject to change).

Is there a free airport shuttle available at Wellcôme Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Wellcôme Hotel?

Yep, you can grab a meal at Wellcôme Hotel's onsite restaurant that serves Filipino cuisine.The dining venue is closed on Sunday, Monday, Tuesday, Friday and Saturday. One of the dining venues will be unavailable from September 22 2021 to September 21 2023 (dates subject to change).

What time are check-in & check-out at Wellcôme Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Wellcôme Hotel?

No, pets and service animals are not allowed.

Wellcôme Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 173 reviews
Rating 8 - Good. 72 out of 173 reviews
Rating 6 - Okay. 33 out of 173 reviews
Rating 4 - Poor. 17 out of 173 reviews
Rating 2 - Terrible. 5 out of 173 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

terris

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Paul

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Near Ayala Mall and House of Lechon. Breakfast mediocre. Staff friendly but have very little knowledge about their surroundings. Rooms, bathrooms in various states. Some better, some worse.
Stayed 3 nights in Nov 2019

8/10 Good

aleksandr

Liked: Cleanliness, staff & service
Stayed 13 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Ayala Mall
The room was comfy. I asked to be transferred to a new room because of a weak wifi signal. It was done swiftly and the staff was helpful. Breakfast was great, very Filipino!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Gregory

Disliked: Cleanliness, property conditions & facilities
Never again
Stay here 2x every year for last 8 years...January 2019 and now april 5th 2019..dirty rooms..bar area..not good..im foreign man..i always tip the same amount of bill..never again since you people automatically add 10% to the bill...better hotels near welcome hotel for same or cheaper price...not eorth staying here...
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Elie Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would like to stay again and again
It was great....
Stayed 1 night in Mar 2019

4/10 Poor

LEOW SHEAU

Disliked: Cleanliness, staff & service, property conditions & facilities
Give it a pass
Is time to moves on to a newer hotel Towel too old WiFi slow Front desk staff bad attitude Ask for late checks out , straight answer is NO He never checks or even try Aircon too loud Mini fridge not working My room is 308
Stayed 1 night in Mar 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then most places
Great stay and location. Old dried towels needs replaced. Had small problem with shower water flooding. Great WiFi and staff.
Stayed 3 nights in Jan 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just ok
it was a nice stay, the staff are friendly. the only complains we have is, its quite far from the city and the pool is quite small.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel very close to Ayala Mall
The Wellcome Hotel is located within a 5 minute walk to Ayala Mall. The Hotel itself is aged but they are renovating and the parts that are renovated are lovely. Rooms are very clean and staff are amazingly helpful. We had a leaking shower which was very bad and they very quickly relocated us to a another room. The breakfast is more than enough and the view from the rooftop bar is beautiful to enjoy at night with a cold beer after shopping all day. Pool is only small but is perfect to cool off in.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice hotel close to shopping centre
Location is ideal for shopping staff very accommodating undergoing some renovations. Only complaint noisey air conditioning in room and had arranged via email fir airport pickup but no one showed up so just caught a taxi which ended up being much cheaper
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
The towels and bed sheets seems old. Found a strand of hair on the beddings upon arrival. Food is not so good but reasonable for the price we have paid. Staff were courteous and smiling.
Stayed 1 night in Jul 2018

2/10 Terrible

Mickey, Washington State

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here
Do yourself a favor and dont stay here. Breakfast buffet is the worst of any place i have stayed. They advertise they have a swimming pool, but fail to mention its for little kids. Its 12 feet X 12 feet, and 2 1/2 feet deep, this is no joke. False advertising. Food here is horrible.
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for a night or two
Simple no-frills hotel. OK for a short stay. Tiny pool.
Stayed 1 night in Jul 2018

8/10 Good

Mikkel

Liked: Cleanliness, property conditions & facilities, room comfort
Room are good and clean,service not so we hope you to improve it,making food take an hour max 1and haft hour just to serve it.but our stay will super gooa and also buffet im breakfast I will you super good!.
Stayed 8 nights in May 2018

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
I have stayed here many times and was great. When I checked in there was no towels . I had to call reception 3 times to get towels.
Stayed 1 night in May 2018

8/10 Good

Vanessa

Liked: Staff & service, room comfort

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy small hotel
We enjoyed our stay here. The pool small but cute. Big Roof deck restaurant and CR with music and phone in it. Nice beds and tv
Stayed 1 night in Feb 2018

8/10 Good

Kengo

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for the value
Decent hotel with very good value. Close from shopping mall and convenient for shop and dining.
Stayed 2 nights in Jan 2018

8/10 Good

Riza, Pangasinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast at hotel so good nice sleep clean room and relaxing... Cute swimming pool my son was enjoy There little pool
Stayed 2 nights in Jan 2018