Candlewood Suites Celaya, an IHG Hotel

3.0 star property
Suburban hotel with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Celaya, an IHG Hotel

Property amenity
Suite, 1 Bedroom | Private kitchen
Studio Suite, 2 Queen Beds
Exterior
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
Lote Ubicado En Av. Eje Nor Oriente, Casi Esq. Con Rivera Del Campestre, Celaya, GTO, 38080
  • Galerias Celaya Mall
    2 min drive
  • Temple of San Francisco
    7 min drive
  • Waterball Tower
    7 min drive

Room options

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
Plasma TV
Premium bedding
Sofa bed
Separate bedroom
  • 54 sq m
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
Plasma TV
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
Plasma TV
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Studio Suite, 1 King Bed, Accessible (Mobility)

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
Plasma TV
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
Plasma TV
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Celaya

At Candlewood Suites Celaya, an IHG Hotel you'll be 1.8 km (1.1 mi) from Galerias Celaya Mall and 3.9 km (2.5 mi) from Temple of San Francisco. Highlights at this hotel include an outdoor swimming pool, free buffet breakfast and in-room kitchens. .Enjoy the gym and pool loungers. A meeting room, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 3-property class Celaya hotel you'll find Antea Lifestyle Center.

What's nearby

  • Galerias Celaya Mall - 2 min drive - 2.1 km
  • Celaya Main Garden - 7 min drive - 6.7 km
  • Alameda Park - 7 min drive - 6.5 km
  • Miguel Aleman Valdes Stadium - 8 min drive - 7.0 km
  • Plaza Parque Celaya - 10 min drive - 9.7 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 79 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪California Prime Rib - ‬14 min walk
  • ‪Tacos el Bajito - ‬11 min walk
  • ‪Mezze - ‬5 min drive
  • ‪La Notte - ‬1 min walk

About this property

Candlewood Suites Celaya, an IHG Hotel

Suburban hotel with free breakfast and fitness centre
Candlewood Suites Celaya, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Celaya, an IHG Hotel. Self parking is free.

This 3-star Celaya hotel is smoke free.

  • 102 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites Celaya, an IHG Hotel offers 102 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch plasma televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Snack bar/deli

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 790 per pet, per stay
  • Weight limit: 66 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 790 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Celaya Hotel
Candlewood Stes Celaya
Candlewood Suites Celaya
Candlewood Suites Celaya an IHG Hotel
Candlewood Suites Celaya, an IHG Hotel Hotel
Candlewood Suites Celaya, an IHG Hotel Celaya
Candlewood Suites Celaya, an IHG Hotel Hotel Celaya

Frequently asked questions

What is the cancellation policy at Candlewood Suites Celaya, an IHG Hotel?

Candlewood Suites Celaya, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Celaya, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Celaya, an IHG Hotel on 29 Nov 2024 start from NZ$81.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Celaya, an IHG Hotel?

Yep, Candlewood Suites Celaya, an IHG Hotel has a free self car park.

Does Candlewood Suites Celaya, an IHG Hotel have a pool?

Candlewood Suites Celaya, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Candlewood Suites Celaya, an IHG Hotel serve breakfast?

Sure does, free buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Candlewood Suites Celaya, an IHG Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Candlewood Suites Celaya, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Candlewood Suites Celaya, an IHG Hotel?

Furry friends are welcome at Candlewood Suites Celaya, an IHG Hotel, with dog exercise areas and food and water bowls on offer. Just so you know, there's a weight limit of up to 30 kg per pet.

Candlewood Suites Celaya, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 158 reviews" "
Rating 8 - Good. 25 out of 158 reviews" "
Rating 6 - Okay. 10 out of 158 reviews" "
Rating 4 - Poor. 4 out of 158 reviews" "
Rating 2 - Terrible. 0 out of 158 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024

10/10 Excellent

David, Moore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024

6/10 Okay

Hugo

Travelled with family
Liked: Staff & service
Need to get what I pay for.
Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024

10/10 Excellent

Nick

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good Stay
The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Oscar

Stayed 12 nights in Mar 2022

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Not updated
Stayed 3 nights in Feb 2022

10/10 Excellent

luis, irving

Stayed 1 night in Dec 2021

4/10 Poor

Israel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip and Stay
It was clean and the staff was very friendly. Very comfortable also
Stayed 3 nights in Aug 2018

10/10 Excellent

cesar alberto, Estado de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay great costumer service
Stayed 1 night in Nov 2017

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio de todo el personal y buenas instalaciones, estancia muy cómoda para viajes de trabajo.
Stayed 2 nights in Aug 2024

6/10 Okay

GERARDO

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Para no volver a Celaya
Mi viaje a Celaya solo puedo describirlo como una experiencia que no quiero volver a vivir. El hotel cumple con lo necesario, la atención en recepción es muy buena por la señorita pero el joven del turno vespertino no conoce las reglas de servicio al cliente ni por asomo. El desayuno cumple apenas con lo básico, las habitaciones son muy confortables, el personal de limpieza muy amable y atento. Pero la ciudad lamentablemente vive en un estado de violencia altísimo que hace de lo peor estar ahí. Deje abandonadas dos noches porque no soporté estar más en esa ciudad
Stayed 8 nights in Jul 2024

10/10 Excellent

Edwar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2024

4/10 Poor

Adrián

Liked: Cleanliness
Disliked: Staff & service
Mediocre
Todo el hotel tiene un olor terrorífico, los pasillos huelen a humedad por las alfombras x las habitaciones huelen a viejo, el lobby olía a puesto de gorditas. La atención no fue profesional. La ropa de cama es muy cómoda, está muy a gusto. El lugar es espacioso.
Stayed 1 night in Jun 2024

10/10 Excellent

Ludwika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ame la barra de café!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Emilia

Stayed 1 night in Jun 2024

6/10 Okay

Maricela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Ya me había hospedado en el hotel varias veces y todo había estado bien, pero está ocasión unos niños hicieron ruido toda la noche, andaban jugando con las puertas ya entraban ya salían y a eso hay que sumarle que la cama estaba chueca y tronaba cuando me movía parecía que estaba quebrada, pues prácticamente no dormí, ni mi familia. Al día siguiente las mismas niñas a la hora del desayuno anduvieron manoseando toda la comida, y nadie les decía nada. Aparte compré un pastel y lo metí al refri y amaneció aguado, el refrigerador no enfría o lo apagaron, no se que pasó. En fin está estancia no fue del todo agradable.
Stayed 1 night in May 2024

10/10 Excellent

MONICA DELGADO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio
Stayed 1 night in Feb 2024