Hilton Tulum Riviera Maya All-Inclusive Resort (Tulum, MEX): Reviews & Deals from NZ$676

See all properties

Save

Luxury property on the beach, with 8 outdoor swimming pools

Dates

December 2024

January 2025

8 outdoor pools, pool cabanas (surcharge), pool umbrellas

Premium bedding, free minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed | Living area

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

All-inclusive

Breakfast included

Room service

Spa

includes taxes & fees

22 Nov - 23 Nov

Explore the area

Carretera Cancun Tulum 307, Tulum, QROO, 77774

Dolphinaris Tulum
5 min drive
Riviera Maya Golf Club
7 min drive
Aktun Chen
7 min drive
Tulum Intl. Airport (TQO)
69 min drive

Room options

Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Partial ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Resort view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

130 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Resort view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Resort view
Sleeps 3
1 King Bed

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Partial ocean view
Sleeps 4
2 Queen Beds

Family Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Sleeps 4
2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Ocean view
Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

80 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

80 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

159 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Resort view
Sleeps 3
1 King Bed

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

About the area

Tulum

A luxury stay in Tulum awaits you at Hilton Tulum Riviera Maya All-Inclusive Resort. You'll be 2.5 km (1.5 mi) from Riviera Maya Golf Club and 2.5 km (1.5 mi) from Aktun Chen. Highlights at this all-inclusive property include 9 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Noriku, serves Asian cuisine and is open for dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of 7 meeting rooms, a business centre, and coworking space. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Free full breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Tulum property, attractions include Akumal Beach and Xel-Há Park.

What's nearby

Riviera Maya Golf Club - 7 min drive - 6.3 km
Akumal Beach - 8 min drive - 6.8 km
Xcacel-Xcacelito Sanctuary - 8 min drive - 8.3 km
Xel-Há Park - 11 min drive - 8.7 km
Xcacel Beach - 12 min drive - 7.3 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

‪Restaurant Kukulkan - ‬7 min drive
‪Restaurante Yucatan - ‬6 min drive
‪Restaurante Arlequin - ‬7 min drive
‪Vela Sur - ‬10 min walk
‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor swimming pools

Hilton Tulum Riviera Maya All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hilton Tulum Riviera Maya All-Inclusive Resort, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

735 guestrooms or units

3 levels

12 buildings

9 dining venues

3 bars on the beach

3 bars by the pool

3 bars or lounges

Built in 2022

Full breakfast (free)

Manager's reception (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Gift shop

On-site shopping

Bellhop

Lift

No smoking on site

Coffee shop

Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hairdryers and children's dressing gowns. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

The on-site spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Free uncovered valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available daily 7:00 AM to 11:30 AM
3 bars/lounges
3 beach bars
3 poolside bars
9 restaurants
A coffee shop/cafe
Free daily manager's reception
Snack bar/deli

Restaurants on site

Auma
Chiringuito Sea Salt
La Luce
Maxal
Noriku

Family friendly

8 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business centre
Computer station
Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

13 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

12 buildings
3 floors
Ballroom
Banquet hall
Built in 2022
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

65-inch smart TV with premium digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 22 Nov 2024 start from NZ$676.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yep, Hilton Tulum Riviera Maya All-Inclusive Resort has free valet parking.

Are there any beaches close to Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest beach to Hilton Tulum Riviera Maya All-Inclusive Resort is Akumal Beach (5.1 km).

Is there a spa on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yep, there is an onsite spa at Hilton Tulum Riviera Maya All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort features 3 beach bars, 8 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hilton Tulum Riviera Maya All-Inclusive Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Tulum Riviera Maya All-Inclusive Resort.

Is Hilton Tulum Riviera Maya All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hilton Tulum Riviera Maya All-Inclusive Resort is a hit with families.

Does Hilton Tulum Riviera Maya All-Inclusive Resort serve breakfast?

Sure does, complimentary full breakfast is available daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, Hilton Tulum Riviera Maya All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Tulum Riviera Maya All-Inclusive Resort?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, only service animals are allowed.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Kelly

21 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Sha Sha

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

6/10 Okay

Andres

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Fabrizio

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, fantastic food and beverage options. The staff was very friendly and well trained. Our pool waiter Javier was phenomenal and very attentive. Gabriel at Cocomare was fantastic and Jamie / Sergio at Mexcal gave us great service too We did a tequila tasting at the resort and Angel the mixologist did a great presentation Service like this confirms that we will be back

Stayed 9 nights in Aug 2024

10/10 Excellent

Leticia

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an amazing, beautiful resort. The architecture and furniture are phenomenal. There are wonderful stone and wood elements throughout the lobby and entrance area. I appreciated all the small details. You are staying in quiet luxury. I’ve stayed in several hotels and resorts, but this is my favorite. We swam in the pool every morning and enjoyed the ocean views. The buffet was amazing, with lots of choices. The staff is very friendly and helpful. We had the best time. We even extended our trip a couple of days, just to relax and enjoy ourselves. It’s about 15 minutes from Tulum. You’ll have to take a taxi and it was over $100 RT. Which is very expensive! But there are some great restaurants in Tulum. Overall, 10/10. We’ll definitely come again!

Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with partner

16 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

This all inclusive hotel was beautiful! Every area is designed so well. The restaurants were all gorgeous with an upscale menu. The staff was attentive and friendly, and made our stay great. I loved our room, it was spacious, clean, and had a nice balcony. The only down side for me was that the beach this property is on is not that great. However, there are many pools to swim in and lounge at.

Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was great except the mosquitos!!! We were waiting for transport to our casa after dinner and we all got attacked by literally more than a dozen mosquitoes. We were all covered in bites. They should spray. Also there should be more options for snacks btw meals and late night. The property is beautiful and clean the staff was also amazing. I will go back, highly recommend! I’ll Bring bug repelllent next time lol

Stayed 4 nights in Aug 2024

10/10 Excellent

Duronn

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel. It’s just a place to go relax and have a good time. No partying at all

Stayed 3 nights in Aug 2024

10/10 Excellent

Beatriz

Travelled with family

12 Aug 2024

Hotel didn’t really have Mexican food which was the primary reason for visiting tulum

Stayed 5 nights in Aug 2024

10/10 Excellent

Mercedes Berenice

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I absolutely loved the resort! Karen was the best! Luis Miguel from Enclave bar and Lucy were the best! We loved them! They all treated us like family! We were sad to leave! Definitely coming back!

Stayed 4 nights in Aug 2024

10/10 Excellent

Gerald

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 5 nights in Aug 2024

6/10 Okay

TaReionn

Travelled with partner, Travelled with group

12 Aug 2024

Liked: Staff & service, amenities

food was ok

Stayed 4 nights in Aug 2024

10/10 Excellent

Jaime

Travelled with family, Travelled with group

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time. There could be more food options but overall food was good. We were bummed waterpark was not open amd one of the pools was closed while we were there but we still had a great time and can't wait to go back. The staff was very nice and accommodating.

Stayed 4 nights in Aug 2024

10/10 Excellent

Edwin

7 Aug 2024

Liked: Cleanliness

Nice

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

6 Aug 2024

Liked: Cleanliness

Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with group

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, food was delicious at the fine dining restaurants. Definitely would recommend longer hours at the lobby bar as this was the only place for drinks and dancing

Stayed 4 nights in Aug 2024

10/10 Excellent

George

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Renita

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

8/10 Good

Quiala

4 Aug 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful view, clean, great customer service and delicious food.

Stayed 2 nights in Jul 2024

10/10 Excellent

Hector, pico rivera

Travelled with family, Travelled with family and small children

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with a beautiful beach.

Stayed 4 nights in Jul 2024

10/10 Excellent

dhanikka

Travelled with partner

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay. Its so relaxing

Stayed 4 nights in Apr 2024

4/10 Poor

Madison

Travelled with group

1 Aug 2024

Disliked: Cleanliness, property conditions & facilities

2/10 stars this hotel is great when it comes to views but the food here is horrible no taste, seasoning , flavor at all. The best food was the churros and ice cream. We experienced some issues upon check-in with a cockroach in our room as soon as we walked in and immediately requested another room.

Stayed 4 nights in Jul 2024

8/10 Good

KELLY

Travelled with family and small children

31 Jul 2024

Liked: Cleanliness, staff & service, amenities

The service here was amazing. Every employee went above and beyond to make sure your needs were met. They addressed us by name and made us feel welcome. The only negative or drawback for us was the kids pool and a few other pools were closed, I assumed this was in result to damages from a recent hurricane, just a bummer for our kids who were so looking forward to using the kids water park area.

Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family

31 Jul 2024

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Meh at best

The main pool was closed and the main attraction for the kids was closed. Won’t be going back.

Stayed 3 nights in Jul 2024

Hilton Tulum Riviera Maya All-Inclusive Resort

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Room, 2 Queen Beds, Resort View, Partial Ocean View

Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

View all photos for Club Room, 1 King Bed, Nature View

Club Room, 1 King Bed, Nature View

Highlights

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

View all photos for Room, 1 King Bed, Nature View

Room, 1 King Bed, Nature View

Highlights

View all photos for Family Room, 1 King Bed, Ocean View

Family Room, 1 King Bed, Ocean View

Highlights

View all photos for Room, 2 Queen Beds, Nature View

Room, 2 Queen Beds, Nature View

Highlights

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

Club Room, 2 Queen Beds, Resort View, Ocean View

Highlights

View all photos for Club Room, 2 Queen Beds, Nature View

Club Room, 2 Queen Beds, Nature View

Highlights

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Highlights

View all photos for Family Room, 1 King Bed, Nature View

Family Room, 1 King Bed, Nature View

Highlights

View all photos for Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

View all photos for Family Room, 2 Queen Beds, Nature View

Family Room, 2 Queen Beds, Nature View

Highlights

View all photos for Family Room, 2 Queen Beds, Ocean View

Family Room, 2 Queen Beds, Ocean View

Highlights

View all photos for Club Suite, 1 King Bed, Partial Ocean View

Club Suite, 1 King Bed, Partial Ocean View

Highlights

View all photos for Family Room, 2 Queen Beds, Ground Floor

Family Room, 2 Queen Beds, Ground Floor

Highlights

View all photos for Club Room, 1 King Bed, Partial Ocean View

Club Room, 1 King Bed, Partial Ocean View

Highlights

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Highlights

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

Highlights

View all photos for Suite, 1 King Bed, Accessible, Partial Ocean View

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View

Room, 1 King Bed, Accessible, Partial Ocean View

Highlights

View all photos for Family Suite, 1 King Bed, Ground Floor

Family Suite, 1 King Bed, Ground Floor

Highlights

View all photos for Family Suite, 1 King Bed, Ocean View

Family Suite, 1 King Bed, Ocean View

Highlights

View all photos for Family Room, 1 King Bed, Ground Floor