6/10 Okay
Michael, Arvada
Business traveller
25 Oct 2023
Disliked: Amenities
This property has gone down hill since it opened as a Shangrila. It is now 20 years old and despite several branding changes (now VOCO an IIHG hotel) and a renovation, the service and remodel is substandard. The hotel claims it is a 5 star but the room service menu is a joke. The food is hust bad. And the inviting feeling to foreigners it once had with English speaking employees, currency exchange service, ann ATM on premises and a room service menu loaded with foreign options, there are much better options within a mile of this location including the Marriott Xinbei and the Sheraton. Both of these options are much superior.
Michael
Stayed 4 nights in Oct 2023