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View all photos for Cozy Room

Cozy Room

Cozy Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | View from room

Deluxe Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Chania

A luxury stay in the heart of Chania awaits you at The Chania Hotel. Within steps you'll find Municipal Art Gallery of Chania and Historical Museum of Chania. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .Enjoy the gym, sauna and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 5-property class Chania Town hotel include Old Venetian Harbor and Port of Souda.

What's nearby

  • Chania Central Market - 4 min walk - 0.4 km
  • Old Venetian Harbor - 5 min walk - 0.5 km
  • Maritime Museum of Crete - 8 min walk - 0.7 km
  • Nea Chora Beach - 15 min walk - 1.3 km
  • Chania Lighthouse - 3 min drive - 1.8 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 23 min drive

Restaurants

  • ‪Funky's - ‬1 min walk
  • ‪Goody's - ‬2 min walk
  • ‪Παραδοσιακον by Θρακα - ‬3 min walk
  • ‪Il Lupo - ‬3 min walk
  • ‪Τα Καλαμακια - ‬2 min walk

About this property

The Chania Hotel

Luxury Chania hotel in Chania Town with bars
The Chania Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Chania Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Chania hotel.

  • 39 guestrooms or units
  • 2 bars or lounges
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
The Chania Hotel offers 39 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • Lift (100 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number 1279393

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

The Chania Hotel Hotel
The Chania Hotel Chania
The Chania Hotel Hotel Chania

Frequently asked questions

What is the cancellation policy at The Chania Hotel?

The Chania Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chania Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Chania Hotel on 26 Nov 2024 start from NZ$165.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chania Hotel?

Yep, The Chania Hotel has a self car park for EUR 15 per day. Onsite parking is limited.

Are there any beaches close to The Chania Hotel?

Yep, The Chania Hotel is a short 15-minute walk from Nea Chora Beach.

Does The Chania Hotel have a pool?

The Chania Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Chania Hotel?

The Chania Hotel features an indoor pool, a sauna and 2 bars.

Is there a free airport shuttle available at The Chania Hotel?

No, The Chania Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Chania Hotel?

Yep, you can grab a meal at The Chania Hotel's onsite restaurant.

What time are check-in & check-out at The Chania Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Chania Hotel?

No, pets are not allowed.

The Chania Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 61 out of 75 reviews" "
Rating 8 - Good. 10 out of 75 reviews" "
Rating 6 - Okay. 1 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel close to everything. The staff is super helpful and resourceful! Marina from the front desk gave me many restaurants and beach suggestions in Crete to discover. Polite and always smiling all of the staff deserve more than 5 stars! The location makes it so easy to walk to the old port of Chania! The rooms are very clean and well designed. Would recommend to anyone. Thanks Chania Hotel!
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer, Great Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3 night stay at the Chania hotel. I would definitely stay again. It is in such a fantastic location, walkable to so many shops and restaurants. The staff were always helpful and friendly and the breakfast was amazing. I really appreciated that they give you towels to use if you want to go to the beach. Many other hotels in Greece do not do this. We also enjoyed happy hour at the upstairs pool/bar most afternoons. The Chania Hotel is so quiet and comfortable. It was one of our favorite places we stayed on our trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tavaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Katy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel has the potential to be excellent but it is let down by the manager and the reservations team who failed to address their mistake. Some of the team fear their seniors, resulting in them not making the guests happy but making sure they do not get in trouble. On the plus side, most of the staff are lovely and the hotel itself is in a great location. The breakfast is great and it’s good to have a la carte options rather than buffet. The pool is much smaller than the photos - more like a large jacuzzi. I wish I could recommend this hotel but unfortunately I can’t and I shall never return.
Stayed 2 nights in Jul 2024

10/10 Excellent

stephany

Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in a great location in Chania. The only thing I missed was an outdoors pool. Breakfast was superb in a great setting on the 4th floor.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Chania was fabulous. The hotel staff was incredibly friendly and helpful. I loved the location of the hotel as well as the option for parking. My only suggestion is that the hotel team let the guests know that after 11pm there is no one available to park your car. So beware of this if you plan on returning to the hotel past 11:00pm. You will need to find parking on your own. Other than that, the entire experience was very desirable. A warm mention to the lovely staff at breakfast who greeted us daily with a smile and Cretan hospitality.
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but issues with staff
The hotel is really good but it’s not a 5 star hotel. The rooms are great and clean, but you can hear people on the hallway so they could improve sound isolation. Female ladies at reception and restaurant are very friendly as well as valet staff but one male at reception was very rude to us. My husband wanted to use the laundry service so we brought our clothes to the reception on saturday end of day and the guy was like “it’s saturday of course it doesn’t work today. Tomorrow is sunday, isn’t it obvious?” No, it’s not obvious, you claim to be a 5 star hotel, we never had this issue before in hotels. Secondly, HE CALLED US AT NEARLY 11PM to ask if we had returned the pool towels, which we had done in the afternoon. My husband complained about him calling us so late and he said “it’s only 10:40PM”. This is really not acceptable. Finally, while ladies at reception were nice and understood our frustration, the manager came to talk to me and I felt extremely gaslighted. And then said “ok sorry but you understand this is an isolated incident right?”, while I do understand that I would love him to tell us that he will speak to his rude staff and better train him to avoid other people going through similar situations. Finally they gave us a candle as a gift. Overall a disappointing stay in a good hotel. Positives: location, female staff being friendly, cleanness and breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Honestly one of the best hotels I have stayed at by far. Very convenient location which makes for a very walkable experience. It was a great feeling being able to shop and then drop my purchases off within minutes or heading home from "The Strip" of bars. The staff is very kind and Maximo and Anna were very kind. If you have the pleasure of meeting Andre as your bartender try the old fashion his are great and not your typical old fashion. Rooms are very clean well put together. Bed is bit firm (I prefer this) the bedding itself is quite soft. and if there is anything the last person before you damaged it is made know so you do not experience any unpleasant surprises. Cons: Honestly none. Retrospect: The only possible one is if you are a health nut and want to bench 600lbs or something along those lines. There is a treadmill, rowing machine ;please be aware that the straps are bit worn and tough to use so your feet will slide since the holders are a bit worn. Free weights: range up to about 15lbs but are of a sand bagged variety . There are towels for yourself but not to wipe down the equipment (Staff takes care of his ). there is also a bike and i recall a bosu ball and blocks If you want to use the sauna advise the staff 20 mins ahead as it takes time to warm and is not on indefinitely.
Stayed 1 night in Jun 2024

10/10 Excellent

Mansi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just at the border of Old Town where taxis could drop us off. Walk 5 minutes and you're in the heart of Old Town.
Stayed 3 nights in Jun 2024

2/10 Terrible

bella

Stayed 2 nights in May 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Centrally located , first class hotel Access to entrance is difficult due to worlds in square but once this is complete he much easier
Stayed 1 night in May 2024

10/10 Excellent

Natalie, kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Facility clean. Breakfast was amazing and sick location. We have been in Greece for our honeymoon and by far the best hotel thus far. 10/10 recommend
Stayed 1 night in May 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was wonderful!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a very busy area, right across from Chania market and very close to the Venetian Harbour. Safe and so many shops and restaurants close by. We arrived on a holiday so the streets were noisy and busy, but our room was relatively quiet. The room was beautiful and clean. The buffet breakfast was located in the same room as the pool. Breakfast service was excellent and food options were good and plentiful. The pool is very small, so I wouldn’t recommend swimming in it. Good place.
Stayed 3 nights in May 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Alison

Stayed 5 nights in Apr 2024

10/10 Excellent

Sheree

Stayed 1 night in Apr 2024

8/10 Good

orlando

Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
This hotel is beautiful and the customer service is great.
Stayed 1 night in Dec 2023

10/10 Excellent

Fady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very clean , and convenient. The rooms are a bit noisy from the traffic in the area.
Stayed 2 nights in Nov 2023