Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Exterior
Property amenity
Standard Room, 1 Queen Bed
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
400 Second Ave, South Charleston, WV, 25303
  • Charleston Coliseum & Convention Center
    5 min drive
  • Haddad Riverfront Park
    5 min drive
  • North Charleston Recreation Center
    6 min drive
  • Charleston, WV (CRW-Yeager)
    12 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 6
  • 1 Double Sofa Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Single Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communications/Mobility Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

South Charleston

At Holiday Inn Hotel & Suites Charleston West, an IHG Hotel, you'll be 5.4 km (3.4 mi) from Charleston Coliseum & Convention Center and 6.1 km (3.8 mi) from Charleston Town Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .Mosa's Bar and Grille serves American cuisine and is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free RV/bus/truck parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3.5-property class South Charleston hotel include Mountain Stage and Shawnee Sports Complex.

What's nearby

  • Charleston Coliseum & Convention Center - 5 min drive - 5.5 km
  • Charleston Town Center - 5 min drive - 6.2 km
  • Shawnee Sports Complex - 8 min drive - 9.0 km
  • Southridge Center - 8 min drive - 7.3 km
  • University of Charleston - 9 min drive - 8.2 km

Getting around

  • Charleston Station - 6 min drive
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Tippie's Tavern - ‬11 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Hardee's - ‬7 min walk
  • ‪Casa Garcia Mexican Restaurant - ‬3 min drive

About this property

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Suburban hotel with free airport shuttle and free local area shuttle
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Hotel & Suites Charleston West, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Free self parking is available.

This 3.5-star South Charleston hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers 150 accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mosa's Bar and Grille

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 30 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13.99 per person
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Charleston West
Holiday Inn Hotel Charleston West
Holiday Inn Hotel Suites Charleston West
Holiday Inn Hotel Suites Charleston West an IHG Hotel
"Holiday Inn Hotel Suites Charleston West an IHG Hotel"
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel on 15 Dec 2024 start from NZ$197.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Yep, Holiday Inn Hotel & Suites Charleston West, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Hotel & Suites Charleston West, an IHG Hotel have a pool?

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is Holiday Inn Hotel & Suites Charleston West, an IHG Hotel family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Hotel & Suites Charleston West, an IHG Hotel is a hit with families.

Does Holiday Inn Hotel & Suites Charleston West, an IHG Hotel serve breakfast?

Sure does, buffet brekkie is offered weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Furry friends are welcome at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel, with food and water bowls on offer.

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1008 reviews" "
Rating 8 - Good. 298 out of 1008 reviews" "
Rating 6 - Okay. 92 out of 1008 reviews" "
Rating 4 - Poor. 61 out of 1008 reviews" "
Rating 2 - Terrible. 29 out of 1008 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith

Stayed 1 night in Jul 2024

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were great and very helpful. The pool area was great and had many convenient options
Stayed 1 night in Aug 2024

10/10 Excellent

Miles T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Good stay. The kids liked the pool. We dont stay at holiday inns often, but we have not complaints
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and friendly atmosphere
We stayed overnight while waiting for our car to be repaired on our way home from vacation. The facility was clean, relaxing, staff was friendly. We enjoyed a relaxing stay from the shuttle service, restaurant, pool, and restful night. I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
There was a very friendly, chatty bird in the lobby that's worth giving a shout out to.
Stayed 3 nights in Aug 2024

4/10 Poor

Carie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was fantastic. The suite was very large.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with how clean my room and hotel facilities were!! We brought our dog ans she slept and played very well!!
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JIHEE

Liked: Cleanliness, staff & service, property conditions & facilities
everyone at hotel staffs very nice and kind try to help every ways!!! wonderful swimming pool.
Stayed 4 nights in Jul 2024

8/10 Good

Gail

Stayed 2 nights in Jul 2024

10/10 Excellent

Dja

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and location
Stayed 1 night in Jul 2024

6/10 Okay

Lorretta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Ian

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly, and very friendly staff!!
Stayed 1 night in Jul 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is great
Very frienly staff.
Stayed 1 night in Jul 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
This was a last minute booking due to local flooding. Everything was just fine.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway
Stayed 1 night in Jun 2024

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Extremely long wait at check-in, but the staf were friendly and comped us breakfast because of the long wait. The room was very good.
Stayed 1 night in Jun 2024

4/10 Poor

Sajjad

Stayed 1 night in Jun 2024

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a non smoking room but the room had a smokey smell. Air conditioning stopped working on the second night of our stay. Room was not cleaned but instead we were just given new towels.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was all extremely friendly!
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Comer

Stayed 4 nights in May 2024