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The Palmetto Hotel

4.0 star property
Hotel with free breakfast, steps from Port of Charleston Cruise Terminal

Photo gallery for The Palmetto Hotel

Lobby
Premium Room, Multiple Beds, Balcony
Penthouse (Redemption)
Bar (on property)
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Housekeeping
The current price is NZ$592
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    ‪3 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Waterfront Park
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption)

Penthouse (Redemption)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Charleston

The Palmetto Hotel places you steps from Port of Charleston Cruise Terminal and within a short 5-minute stroll of Charleston City Market. Highlights at this hotel include free daily breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and free use of bicycles. Each morning free English breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a short walk of this 4-property class Charleston Historic District hotel include Waterfront Park and within a 15-minute walk you'll find College of Charleston.

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk - 0.3 km
  • Charleston City Market - 3 min walk - 0.3 km
  • Waterfront Park - 3 min walk - 0.3 km
  • College of Charleston - 11 min walk - 0.9 km
  • South Carolina Aquarium - 19 min walk - 1.6 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union Charleston - ‬2 min walk

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • Conference rooms
  • English breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

What is the cancellation policy at The Palmetto Hotel?

The Palmetto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palmetto Hotel?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on 6 Apr 2025 start from NZ$592.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palmetto Hotel?

Yep, The Palmetto Hotel has secured covered valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to The Palmetto Hotel?

The closest beach to The Palmetto Hotel is Folly Island Beaches (13.6 km).

What makes The Palmetto Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Palmetto Hotel.

Does The Palmetto Hotel serve breakfast?

Yep, our visitors are hooked on the free English brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Palmetto Hotel?

No, The Palmetto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Palmetto Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Palmetto Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 539 out of 671 reviews
Rating 8 - Good. 77 out of 671 reviews
Rating 6 - Okay. 34 out of 671 reviews
Rating 4 - Poor. 13 out of 671 reviews
Rating 2 - Terrible. 8 out of 671 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and cozy Charleston boutique hotel.
Amazing staff. Beautiful, clean rooms with comfortable beds! Lobby bar is very cozy with excellent espresso martinis. Nice continental breakfast too.
Stayed 3 nights in Dec 2024

8/10 Good

Cheryl

Stayed 4 nights in Dec 2024

8/10 Good

Terry, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping, walking, restaurants, etc. Helpful, friendly staff. Chilled bar area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and stayed at the Palmetto Hotel after Christmas to celebrate her 50th birthday. Hotel staff could not be more welcoming. Lots of little extras in the room and surprisingly good breakfast offered each morning. This included: biscuits & gravy, fresh pastries and stone ground grits. Definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, nice place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were incredibly well maintained. The property was gorgeous & the amenities were abundant. Cannot resist a fuzzy robe & slippers!
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, room comfort
Great Great great!!!!! The front desk gals
Stayed 4 nights in Dec 2024

8/10 Good

Roosevelt

Travelled with partner
Liked: Cleanliness, staff & service
I found the Palmetto very quaint and comfortable. The staff members were very pleasant and engaging. Didn’t mind not having a microwave in our room. However, I found the absence of a refrigerator in our room inconvenient, as the hotel has neither a restaurant or snack kiosk. At a minimum I believe a microwave in the lobby for quest, and a snack kiosk would prove to be an asset for all.
Stayed 2 nights in Dec 2024

8/10 Good

Terry, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chilled atmosphere and the helpfulness of the staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute!
Stayed 5 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Restaurants close by. Very friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Lori

Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Stayed 1 night in Dec 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Postage Stamp Room
My wife and I were excited to celebrate our 51st Anniversary in Charleston. Our sons had given us a gift card to Hotels.com so we booked a room at the Palmetto Hotel in downtown Charleston. The gift card did not nearly cover room costs because it was very expensive per night but we trusted Hotels.com in providing a nice size room in a quality hotel. We could not have been more disappointed! You hardly had room to walk on each side of the bed and there was a small sofa at the end. There was a small chifforobe with just enough room to hang a few clothes but no drawers to put anything. I had to ask for two stands so we would have a place to put our suitcases. Even though the ice machine was right next to our room, I had to ask twice for an Ice Bucket. There was no Microwave and to refrigerator and no Coffee Maker. When you cut the heat on it fogged up the bathroom mirror and there was mold growing around the bathroom vent. The lighting in the bathroom was horrible. I could hardly see how to shave. Even the small shampoo and soap dispensers in the shower didn't work very well. The valet gave us bad advice on a very good restaurant when we arrived and they were about 45 minutes late bringing our vehicle when we checked out. They did refund us our Valet charges because of that but even though I complained to the hotel and Hotels.com I was given only a small token refund. I can't believe Hotels.com would charge that amount for such a poor room. We would neve stay there again!
Stayed 3 nights in Nov 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, room and staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

hallie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was amazing only thing I would like would be that parking be included with stay .
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dinah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024