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Best Western Plus Lower South End

2.5 star property
Hotel in Charlotte with free breakfast and a fitness center

Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom
Lobby
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym
The current price is NZ$157
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Billy Graham Library
    ‪4 min drive‬
  • SouthPark Mall
    ‪7 min drive‬
  • Spectrum Center
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

At Best Western Plus Lower South End you'll be 1.9 km (1.2 mi) from Tyvola Square and 2.4 km (1.5 mi) from Renaissance Park. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this York Road hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • Billy Graham Library - 4 min drive - 3.4 km
  • Charlotte Convention Center - 7 min drive - 7.2 km
  • Bank of America Stadium - 7 min drive - 8.1 km
  • SouthPark Mall - 7 min drive - 6.5 km
  • Spectrum Center - 7 min drive - 7.2 km

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

Hotel in Charlotte with free breakfast and fitness centre
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Lower South End. Free self parking is available.

This Charlotte hotel is smoke free.

  • 97 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq. m of conference space
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Is parking available at Best Western Plus Lower South End?

Yep, Best Western Plus Lower South End has a free self car park.

How much does it cost to stay at Best Western Plus Lower South End?

As of 17 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lower South End on 25 Mar 2025 start from NZ$157.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lower South End serve breakfast?

Yeah, complimentary continental brekkie is offered daily between 6:00 AM and 8:00 AM.

Is there a free airport shuttle available at Best Western Plus Lower South End?

No, Best Western Plus Lower South End does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Lower South End?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Lower South End?

No, only service animals are allowed.

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 321 out of 1007 reviews
Rating 8 - Good. 308 out of 1007 reviews
Rating 6 - Okay. 183 out of 1007 reviews
Rating 4 - Poor. 114 out of 1007 reviews
Rating 2 - Terrible. 81 out of 1007 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Giannela

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like it smell lile pot everywhere and the things didnt work in the rooms like telephones, coffee machines, etc
Stayed 3 nights in Dec 2024

6/10 Okay

Dawne

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I will not book with this hotel again
Elevators did not work had to use the steps, laundry room was not operational as well. Staff lied about given us a late checkout which caused a incident with housekeeping coming early and trying to walk in on us. Also housekeeping lied and said that we cussed her out which wasn't true. Management came to the front and stated that there was evidence of the room being smoked in by housekeeping which is not true because I'm very asthmatic and can't be around smoke without have asthma attack. My bf goes outside and was going outside to smoke and air out the whole 2 days of being there and I told the manager on duty she can definitely run the cameras and see that he went outside throughout the night and day to smoke. She was kond of rude and I was upset for not only being accused of cussing housekeeping out, not getting the late checkout and being accused of smoking in the room which I offered to walk back up there with the manager to see where thry smelled smoke at in the room.
Stayed 2 nights in Nov 2024

6/10 Okay

Keana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice rooms and good breakfast.
Stayed 1 night in Dec 2024

4/10 Poor

Masako

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out of service. Ither than that. It was cool
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Best Western should be the posterboy for false advertising.
Stayed 1 night in Dec 2024

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The area/parking lot is sketchy. Did not feel safe. Entry doors (not the main entrance) were not room key enforced, so, anyone can walk inside! Lot of marijuana smells around!
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Carin, Rock hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Aziya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Shady area
Stayed 1 night in Nov 2024

2/10 Terrible

Quadeera

Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Terrica

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just book at the Hilton And don’t be cheap!
Ghetto. The elevator was broken so we had to take the steps.
Stayed 1 night in Nov 2024

10/10 Excellent

Subramania siva, King of Prussia

Stayed 1 night in Oct 2024

2/10 Terrible

Allysson, Orlando

Stayed 2 nights in Oct 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Let’s start at the beginning… I will give high marks to the woman at the front desk. She was friendly and professional. We were given our key and arrived to a room that had unmade beds and a diarrhea filled toilet that didn’t flush. I called the front desk and we were given another room (kudos to front desk lady for handling). We arrived to a much better room, as in the toilet was functional and not full of feces and the beds were made. The next issue I encountered was that it took literally 5 minutes for the water to get hot. I actually started taking my lukewarm shower thinking this was as hot as it was going to get. Upon leaving in the morning, there was a mildew smell in the hallway. Honorable mention: Let me preface that this isn’t really the hotel’s fault, just annoying. The room we were given to replace the diarrhea room was an adjoining room and our neighbors were a family with two children (babies or toddlers) that quite literally cried all night and screamed all morning. I can speak to the thickness of the walls as I felt like I was in the same room as them they were so loud.
Stayed 1 night in Nov 2024

8/10 Good

Kadian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator wasn’t working and we had to take the stairs outside. It was fall so the weather was nippy I didn’t like walking the stairs at all.
Stayed 5 nights in Nov 2024

10/10 Excellent

Srinivas, Marietta

Stayed 2 nights in Oct 2024

4/10 Poor

Mickayla

Stayed 1 night in Oct 2024

4/10 Poor

nyle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Elevator broke. No vending. Security doors not working. Poor selection for breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024