Best Western Plus Lower South End

2.5 star property
Charlotte hotel in York Road with free breakfast and fitness centre

Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym
The current price is NZ$158
includes taxes & fees
19 Feb - 20 Feb

Explore the area

Map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Billy Graham Library
    ‪4 min drive‬
  • United States Citizenship and Immigration Services office
    ‪5 min drive‬
  • Park Road Park
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Charlotte

At Best Western Plus Lower South End you'll be 1.9 km (1.2 mi) from Tyvola Square and 2.4 km (1.5 mi) from Renaissance Park. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this York Road hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • Billy Graham Library - 4 min drive
  • Charlotte Convention Center - 7 min drive
  • Bank of America Stadium - 7 min drive
  • SouthPark Mall - 7 min drive
  • Spectrum Center - 7 min drive

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

Charlotte hotel in York Road with free breakfast and fitness centre
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Lower South End. Free self parking is available.

This Charlotte hotel is smoke free.

  • 97 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq. m of conference space
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Is parking available at Best Western Plus Lower South End?

Yep, Best Western Plus Lower South End has a free self car park.

How much does it cost to stay at Best Western Plus Lower South End?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lower South End on 19 Feb 2025 start from NZ$157.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lower South End serve breakfast?

Yeah, complimentary continental brekkie is offered daily between 6:00 AM and 8:00 AM.

Is there a free airport shuttle available at Best Western Plus Lower South End?

No, Best Western Plus Lower South End does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Lower South End?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Lower South End?

No, only service animals are allowed.

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 114 out of 1004 reviews
Rating 2 - Terrible. 82 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Property conditions & facilities
Let’s start at the beginning… I will give high marks to the woman at the front desk. She was friendly and professional. We were given our key and arrived to a room that had unmade beds and a diarrhea filled toilet that didn’t flush. I called the front desk and we were given another room (kudos to front desk lady for handling). We arrived to a much better room, as in the toilet was functional and not full of feces and the beds were made. The next issue I encountered was that it took literally 5 minutes for the water to get hot. I actually started taking my lukewarm shower thinking this was as hot as it was going to get. Upon leaving in the morning, there was a mildew smell in the hallway. Honorable mention: Let me preface that this isn’t really the hotel’s fault, just annoying. The room we were given to replace the diarrhea room was an adjoining room and our neighbors were a family with two children (babies or toddlers) that quite literally cried all night and screamed all morning. I can speak to the thickness of the walls as I felt like I was in the same room as them they were so loud.
Stayed 1 night in Nov 2024

8/10 Good

Kadian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator wasn’t working and we had to take the stairs outside. It was fall so the weather was nippy I didn’t like walking the stairs at all.
Stayed 5 nights in Nov 2024

10/10 Excellent

Srinivas, Marietta

Stayed 2 nights in Oct 2024

4/10 Poor

Mickayla

Stayed 1 night in Oct 2024

4/10 Poor

nyle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Elevator broke. No vending. Security doors not working. Poor selection for breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 1 night in Oct 2024

8/10 Good

Brandi

Liked: Staff & service
Disliked: Property conditions & facilities
Coffee pot shouldn't be in the bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Evni isel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Plaza

Liked: Cleanliness, staff & service, property conditions & facilities
feel a little unsafe
Stayed 2 nights in Nov 2024

6/10 Okay

Roodly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

vincent

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

linda

Disliked: Staff & service, property conditions & facilities
The hotel did not have wi-fi for the first 6 hours we were here. The staff had me ( the customer!) call the Best Western tech staff to discuss the fact that there was no internet. I was connected to a person with such a heavy Indian accent, I couldn't make out much of what he was saying. But he was asking specific details about my phone registration and ip address, it made me very uncomfortable. The staff simply shrugged their shoulders. This is a hotel close to the airport and I'm flying out tomorrow and was planning to download a couple of movies. Out of the question now, since it's midnight and the internet finally came back.
Stayed 1 night in Nov 2024

10/10 Excellent

Briauna

Stayed 1 night in Oct 2024

6/10 Okay

Travis

Disliked: Staff & service, amenities
Staff was rude and we had to ask 3 times for a shower curtain
Stayed 1 night in Oct 2024

10/10 Excellent

Dmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

2/10 Terrible

Britta

Stayed 1 night in Oct 2024

10/10 Excellent

jaylen

Stayed 1 night in Oct 2024

2/10 Terrible

Corey

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My friend and I stayed here for a concert. The elevator didn't work. The HVAC didn't work in our room. The bathroom outlet didn't work for us to do our hair. We had three employees in our guest room while we were trying to get ready for an event REMOVING the old hvac and installing a new one, so we couldn't even use our room. The alarm went off at 6am waking us up. I called the hotel and asked for some sort of compensation and was told the GM would call me back which never happened. I'm a Best Western Rewards Member and expected better. I don't want a free night but half off of our stay or a call back was expected. I've never had such a bad experience at a hotel.
Stayed 1 night in Oct 2024

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We deserve a refund!
The elevator was not working so we a senior couple had to take the stairs back and forth, and coming an and leaving carrying suitcases up and down the stairs. It should have been listed on hotel.com website that the elevator was out of order. The desk staff at check in said the elevator was out because of construction improvements and city licensing, did not have any idea when it would be fixed. We should have had an informed choice if we wanted to pay the rate for a hotel room without a working elevator.
Stayed 1 night in Oct 2024

8/10 Good

Gaurang

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Excellent service from staff.
Stayed 3 nights in Oct 2024

2/10 Terrible

tony

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Elevator was broke. Neighbors partied until 5am. Hallways smell, room smells, bed is iver used. Towels had stains.
Stayed 3 nights in Oct 2024

6/10 Okay

Kayla

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Last minute choice for booking. It served its purpose. However after paying for the entire stay with fees etc they also require an additional $100 hold upon arrival. Check in was a fiasco. I understand they were sold out the night before but we showed up after our scheduled check in time only to be told rooms were not clean or ready. After waiting we were brought to our room (mind you the elevator was out and we were the third floor) and we stood outside the room waiting for house keeping to finish. Once inside upon initial glance it was clean however after getting into bed that night I noticed there were holes in the sheets. Like multiple holes almost looked like a rat had chewed them. Again for one night it served its purpose. The surrounding areas are also sketchy but it still served its purpose. Probably won’t be back to this one if I had other options.
Stayed 1 night in Oct 2024

8/10 Good

Curtis

Liked: Cleanliness, room comfort
not a overal bad experience
Hotel was ok room was nice and clean . the gym was decent. only problem I had was I was there for 5 days and the elevator was out of service for the whole stay ! and @ breakfast watching people walk in off the street helping themselves !
Stayed 5 nights in Oct 2024

8/10 Good

Venisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024