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Comfort Inn Matthews - Charlotte

2.5 star property
Hotel in Matthews with free breakfast and 24-hour fitness centre

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Down duvets, pillow-top beds, desk, laptop workspace
Down duvets, pillow-top beds, desk, laptop workspace
Seasonal outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
The current price is NZ$162
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • Carolina Courts Indian Trail
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2014
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2014
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Fairfield Inn & Suites by Marriott Charlotte Matthews

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1006)
The price is NZ$183
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

At Comfort Inn Matthews - Charlotte you'll be 2.4 km (1.5 mi) from Novant Health Matthews Medical Center and 3.5 km (2.2 mi) from Sportsplex at Matthews. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .Enjoy the gym and seasonal outdoor swimming pool. 1798 square feet (167 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Matthews hotel include Spectrum Center and Charlotte Convention Center.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive
  • Sportsplex at Matthews - 5 min drive
  • Bojangles' Coliseum - 11 min drive
  • Spectrum Center - 14 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Hibachi Buffet - ‬7 min walk
  • ‪Miki's Restaurant - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and 24-hour fitness centre
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1798 sq ft of conference space
  • 167 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

What is the cancellation policy at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on 16 Mar 2025 start from NZ$162.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Matthews - Charlotte?

Yep, Comfort Inn Matthews - Charlotte has a free self car park and free RV/bus/truck parking.

Does Comfort Inn Matthews - Charlotte have a pool?

Comfort Inn Matthews - Charlotte has a seasonal outdoor pool. The pool is open from September to October.

Is Comfort Inn Matthews - Charlotte family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn Matthews - Charlotte is a hit with families.

Does Comfort Inn Matthews - Charlotte serve breakfast?

Yeah, travelers love the free buffet brekkie here! Served daily, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Comfort Inn Matthews - Charlotte?

No, Comfort Inn Matthews - Charlotte does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Matthews - Charlotte?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn Matthews - Charlotte?

No, only service animals are allowed.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1018 reviews
Rating 8 - Good. 301 out of 1018 reviews
Rating 6 - Okay. 122 out of 1018 reviews
Rating 4 - Poor. 65 out of 1018 reviews
Rating 2 - Terrible. 47 out of 1018 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good and clean
Stayed 16 nights in Nov 2024

10/10 Excellent

David

Stayed 10 nights in Oct 2024

6/10 Okay

Jeanette

Travelled with family
Clean, Low Priced Stay
They upgraded us to the Presidential Suite. Not sure if that was because they didn't have any other rooms or the reason behind it, but was a different experience. The room was big but the whole hotel is out of date. Clean, but out of date and in need of some basic repairs, so not nearly as impressive as it sounds.
Stayed 1 night in Nov 2024

10/10 Excellent

REGINALD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get new pillows
They need new pillows
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
I really enjoy my stay and it was really close to family and shopping stores.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamir

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very comfortable and I’m very pleased with my stay. I will be back next month before the holidays..
Stayed 3 nights in Nov 2024

8/10 Good

VZ

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Maxwell

Stayed 3 nights in Oct 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly There were 2) separate charges that the receptionist couldn’t explain both were for Xpedia ? 10/23/24 $39.86 &. $89.22 ?
Stayed 1 night in Oct 2024

2/10 Terrible

Veronica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome. Room was clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Connie

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy that checked us in at night awesome guy
Stayed 2 nights in Nov 2024

8/10 Good

Dianne T

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great bed!
This was an older property,very small bathroom. It could use a cosmetic sprucing up,however,the most important thing to me in any hotel is the bed. My bed was absolutely perfect. I haven’t slept so well in a hotel bed in a very long time. Front desk staff were very friendly and helpful.
Stayed 1 night in Nov 2024

4/10 Poor

ian

Disliked: Staff & service, property conditions & facilities
Run down
Stayed 3 nights in Nov 2024

6/10 Okay

Stephanie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Think Again About Staying. Pics are not accurate!
I was very disappointed when I checked in and entered my room. There was a strong musky smell that worsened when I turned on the air conditioning, prompting me to request a room change. The front desk attendant seemed agitated by my request. The second room still had a musky odor, but it was not as bad. Overall, neither room was as nice as the pictures on the website. Both rooms were cleaned but felt unclean. I would never stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Linda

Stayed 3 nights in Oct 2024

10/10 Excellent

Juarissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are truly COMFORTABLE,CLEAN and AFFORDABLE
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell
The people were very nice. The issue i had was the smell. It was terrible. The front desk lady was very nice and gave us a new room, but same smell. Then while staying, i saw air freshensers in the hall, the elevator. So they know its a problem for whatever reason.
Stayed 2 nights in Nov 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Faisal

Liked: Staff & service
Disliked: Property conditions & facilities
The check-in process was efficient, and the receptionist greeted me in a friendly manner. I was required to provide a security deposit of $50. However, the cleanliness of the room was not satisfactory, particularly in the bathroom and on the bedroom carpet.
Stayed 2 nights in Nov 2024