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Courtyard by Marriott Charlotte/Matthews

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Courtyard by Marriott Charlotte/Matthews

Property amenity
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
11425 East Independence Blvd, Matthews, NC, 28106
  • Bowlero Matthews
    13 min walk
  • Sportsplex at Matthews
    20 min walk
  • Novant Health Matthews Medical Center
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    27 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Charlotte Matthews
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1010)
The price is NZ$259
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

At Courtyard by Marriott Charlotte/Matthews you'll be within a 20-minute stroll of Bowlero Matthews and Sportsplex at Matthews. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The bistro, Courtyard Bistro, serves American cuisine and is open for breakfast and dinner. Enjoy the gym and seasonal outdoor swimming pool. 2 meeting rooms and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning to-go breakfast is served between 6:30 AM and 9:30 AM. .Sights within a 15-minute drive of this Matthews hotel include Bojangles' Coliseum and Ovens Auditorium.

What's nearby

  • Bowlero Matthews - 13 min walk
  • Sportsplex at Matthews - 20 min walk
  • Novant Health Matthews Medical Center - 4 min drive
  • Bojangles' Coliseum - 14 min drive
  • SouthPark Mall - 18 min drive

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas International Airport (CLT) - 27 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Courtyard by Marriott Charlotte/Matthews

Suburban hotel with fitness centre and 24-hour business centre
Courtyard by Marriott Charlotte/Matthews offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 2 meeting rooms. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Courtyard by Marriott Charlotte/Matthews. Free self parking is available.

This Matthews hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Charlotte/Matthews?

Courtyard by Marriott Charlotte/Matthews offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Charlotte/Matthews?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Charlotte/Matthews on 10 Nov 2024 start from NZ$200.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Charlotte/Matthews?

Yep, Courtyard by Marriott Charlotte/Matthews has a free self car park.

Does Courtyard by Marriott Charlotte/Matthews have a pool?

Courtyard by Marriott Charlotte/Matthews has a seasonal outdoor pool. The pool is open from May to September.

What makes Courtyard by Marriott Charlotte/Matthews a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Charlotte/Matthews.

Is Courtyard by Marriott Charlotte/Matthews family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Courtyard by Marriott Charlotte/Matthews is a hit with families.

Does Courtyard by Marriott Charlotte/Matthews serve breakfast?

You bet, to-go breakfast is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Courtyard by Marriott Charlotte/Matthews?

No, Courtyard by Marriott Charlotte/Matthews does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Charlotte/Matthews?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Charlotte/Matthews?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott Charlotte/Matthews?

No, only service animals are allowed.

Courtyard by Marriott Charlotte/Matthews Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1004 reviews" "
Rating 8 - Good. 307 out of 1004 reviews" "
Rating 6 - Okay. 116 out of 1004 reviews" "
Rating 4 - Poor. 54 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in great shape. Clean, everything worked, the staff was absolutely professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

8/10 Good

EMANUEL, Caguas

Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, staff & service
We did not realize when booking that there is no free coffee or breakfast downstairs. Somehow we missed that. We had to pay $6 for drip coffee downstairs. My star rating doesn’t reflect that we did not see that. When we checked in the clerk was nice, and asked if we wanted the 2nd or 3rd floor. We decided 3rd bc no one would be above us. They failed to mention the hallway air was out on the 3rd floor. When we came back from dinner I asked if they knew the air was out and they said they did. It would have been nice if they said when we made our choice of floors “By the way the air in the hallway is out on the 3rd floor, and the available room is very far from the elevator”. It was EXTREMELY HOT in the hall. Also, the room smelled like my grandmother’s basement. Musty. The air conditioner was excellent and kept us cool inside the room and the bed was comfortable. Other wise this would have been a one star review. Choose the other hotel nearby with better ratings and free coffee if you don’t need a bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
The room was very clean beds were comfortable. The pool area was clean and nice. Erin at the front desk when we checked in was very friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

doan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many places
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not safe
*DO NOT STAY HERE* Someone opened my room door two times. One in the afternoon and the middle of the night. Management said it was housekeeping checking rooms in the afternoon & they made a mistake. However housekeeping did not say “housekeeping” “sorry wrong room”“perdón” nothing. Just opened the door realized it was locked with the latch and walked away. When I got to the door there was no one in the general location. There are no cameras in the hallway only on the elevators. Seems extremely sketchy. I was also told no one accessed the room in the middle of the night even though my personal travel alarm went off. I felt dismissed when it was brought to the attention of management & heard excuses. Didn’t feel safe & will not stay there again when I come to visit family. It was giving “trafficking”. Not safe at all. I should be able to feel safe while visiting & not have to have 3 different locks on the door to sleep
Stayed 3 nights in Jul 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were not ready at 3 pm.
Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The curtain on the windows was ripped and the heavy window shade was not in good condition! The area around the drain in the bathtub was black and needed to be scrubbed! The poorest Courtroom room I have stayed in. Check in was wonderful as the staff was efficient and pleasant!
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Tia, Edgefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we visit Matthews . It's always reliable .
Stayed 2 nights in Jun 2024

6/10 Okay

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
I stayed only two nights. Many problems may have been due to large number of families with children. However, my room was not serviced at all, ice machine was always empty, elevator was out of order, and curtain would not close all the way. However, the front desk staff was most helpful at checkin.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was second time at this property and it was a great time they have great staff and clean hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024

8/10 Good

German

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Older vuilding
Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matthews
Very friendly staff. Quick check in and quick check out. Nice room. Would use this hotel again
Stayed 3 nights in Jun 2024

6/10 Okay

Taria, Jackson

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly!
Stayed 3 nights in Jun 2024

2/10 Terrible

Pilgrim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

britt

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping only every other day. Terrible location
Stayed 2 nights in May 2024

10/10 Excellent

Curtis

Stayed 1 night in May 2024