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Hyatt Place Charlotte Downtown

3.0 star property
Hotel with free breakfast, a short walk to Spectrum Center

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Lobby sitting area
Terrace/patio
View from property
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is NZ$271
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • 46.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

Hyatt Place Charlotte Downtown places you in the centre of Charlotte, within a short 5-minute stroll of popular places like Spectrum Center and NASCAR Hall of Fame. Highlights at this hotel include a complimentary breakfast, a restaurant and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. 2002 square feet (186 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3-property class Uptown Charlotte hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • Spectrum Center - 4 min walk - 0.4 km
  • Queen City Quarter - 4 min walk - 0.4 km
  • NASCAR Hall of Fame - 5 min walk - 0.4 km
  • Charlotte Convention Center - 5 min walk - 0.5 km
  • Bank of America Stadium - 17 min walk - 1.4 km

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Redeye Diner - ‬7 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬7 min walk

About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, a short walk to Spectrum Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • Conference rooms
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Full breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and a safe. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Renovations and closures

The property will be renovating from 3 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business centre
  • Exterior
  • Front desk
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Long-term renters welcome.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hyatt Place Charlotte Downtown?

Hyatt Place Charlotte Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Charlotte Downtown?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Downtown on 13 Apr 2025 start from NZ$271.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Charlotte Downtown?

Yep, Hyatt Place Charlotte Downtown has secured covered valet parking with in/out privileges for USD 38 per night.

Is Hyatt Place Charlotte Downtown family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Charlotte Downtown is a hit with families.

Does Hyatt Place Charlotte Downtown serve breakfast?

Yeah, travelers love the free full brekkie here! Served weekdays from 6:30 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt Place Charlotte Downtown?

No, Hyatt Place Charlotte Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Charlotte Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The property will be renovating its dining venue from November 3 2024 until March 31 2025 (completion date subject to change).

What time are check-in & check-out at Hyatt Place Charlotte Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Place Charlotte Downtown?

No, only service animals are allowed.

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 731 out of 1294 reviews
Rating 8 - Good. 291 out of 1294 reviews
Rating 6 - Okay. 133 out of 1294 reviews
Rating 4 - Poor. 67 out of 1294 reviews
Rating 2 - Terrible. 72 out of 1294 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Found something at the bottom of my glass after I finished my drink. Mold or something on the shower bars. It would have been nice to have an extra blanket in the closet. The pillows and mattress were exceptional. It was the most comfortable night's sleep I've had in a very long time. Thank you. 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Sherly M

Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Great view
Stayed 1 night in Dec 2024

4/10 Poor

Jethro

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Not a Business-friendly Hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Your staff were incredible accommodating, courteous and kind from check-in to check-out. This establishment will always be my first choice for a hotel stay in Charlotte.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Great
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovation in progress!
Hotel lobby and common areas are currently being renovated. I am rehabbing an ACL reconstruction, and I booked the hotel because it had a fitness center with bikes and treadmills. There was no mention of renovation on hotels.com or Hyatt website.
Stayed 1 night in Dec 2024

10/10 Excellent

MaryBrooks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities
The only reason why I couldn’t give 5 stars overall was because some of it was under construction. But staff couldn’t have been better, room was very clean & tidy. Breakfast was fine.
Stayed 1 night in Dec 2024

8/10 Good

JOANN

Liked: Property conditions & facilities, room comfort
Hyatt Place Charlotte
Nice stay - property in renovating mode. Close to Spectrum Center.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Amber

Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriel, Pittsburgh

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t stay again. Big difference between photos in physical space
Stayed 2 nights in Nov 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No curtains on windows in downtown. Was not a fan of that even if the windows are tinted. Otherwise five stars, newly renovated. Entrance to lobby difficult to find
Stayed 1 night in Nov 2024

10/10 Excellent

Derrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Stayed 1 night in Nov 2024

2/10 Terrible

Justin

Stayed 1 night in Nov 2024

2/10 Terrible

Chase

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was terrible. It was stinky and under construction. I had to go to the 5the floor to check in and they required you to do valet. Non of this was disclosed to me when booking originally.
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024