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JW Marriott Charlotte

4.5 star property
Luxury Charlotte hotel in Uptown Charlotte with 2 restaurants

Photo gallery for JW Marriott Charlotte

Outdoor pool
Outdoor pool
Rooftop bar, poolside views, open daily
Banquet hall
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
The current price is NZ$526
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ā€Ŗ2 min walkā€¬
  • Mint Museum Uptown
    ā€Ŗ4 min walkā€¬
  • Charlotte City Center Visitor Info Center
    ā€Ŗ5 min walkā€¬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ā€Ŗ10 min driveā€¬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

City view

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
LED TV
  • 73 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
LED TV
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Rooftop terrace

Omni Charlotte Hotel

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1111)
The price is NZ$448
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Omni Charlotte Hotel

About the area

Charlotte

A luxury stay in the heart of Charlotte awaits you at JW Marriott Charlotte. Within just a 10-minute stroll, you'll find Charlotte Convention Center and Queen City Quarter. Highlights at this Art Deco hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. The steakhouse, Dean's Italian Steakhouse, is open for breakfast, lunch and dinner. Aura Rooftop Lounge is the hotel's own rooftop bar. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Uptown Charlotte hotel include NASCAR Hall of Fame and Bank of America Stadium.

What's nearby

  • Charlotte Convention Center - 2 min walk
  • Queen City Quarter - 7 min walk
  • NASCAR Hall of Fame - 8 min walk
  • Bank of America Stadium - 8 min walk
  • Spectrum Center - 11 min walk

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ā€ŖLatta Arcade - ā€¬6 min walk
  • ā€ŖBuffalo Wild Wings - ā€¬9 min walk
  • ā€ŖStarbucks - ā€¬5 min walk
  • ā€ŖDean's Italian Steakhouse - ā€¬1 min walk
  • ā€ŖWestin Lobby Bar - ā€¬1 min walk

About this property

JW Marriott Charlotte

Luxury Charlotte hotel in Uptown Charlotte with 2 restaurants
JW Marriott Charlotte offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafĪ˜. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury JW Marriott Charlotte also features a vending machine, a garden, and concierge services. For a fee, parking is available.

This Art Deco Charlotte hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and a safe. Tempur-Pedic beds feature down duvets and premium bedding. LED televisions come with premium digital channels and first-run films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults and USD 10 to 20 for children
  • Fee for in-room wireless Internet: USD 14.00 per day (rates may vary)
  • Valet parking fee: USD 48 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

Frequently asked questions

What is the cancellation policy at JW Marriott Charlotte?

JW Marriott Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Charlotte?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at JW Marriott Charlotte on 2 Mar 2025 start from NZ$525.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Charlotte?

Yep, JW Marriott Charlotte has covered valet parking for USD 48 per night.

Is there a spa on site at JW Marriott Charlotte?

Yep, there is an onsite spa at JW Marriott Charlotte. You'll enjoy services like facials.

Does JW Marriott Charlotte have a pool?

JW Marriott Charlotte has an outdoor pool.

What luxury perks are available at JW Marriott Charlotte?

JW Marriott Charlotte features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes JW Marriott Charlotte a romantic place to stay?

Poolside dining and couples dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott Charlotte.

Is JW Marriott Charlotte family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs and children's books in the guestrooms, it's no surprise that JW Marriott Charlotte is a hit with families.

Does JW Marriott Charlotte serve breakfast?

Yeah, full breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at JW Marriott Charlotte?

No, JW Marriott Charlotte does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Charlotte?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Charlotte?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at JW Marriott Charlotte?

No, only service animals are allowed.

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 573 out of 718 reviews
Rating 8 - Good. 72 out of 718 reviews
Rating 6 - Okay. 43 out of 718 reviews
Rating 4 - Poor. 12 out of 718 reviews
Rating 2 - Terrible. 18 out of 718 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here! Never disaapoints
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property we had a wonderful time!!
Stayed 2 nights in Nov 2024

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The concierge lounge is a great amenity and nice touch, but it is quite small for how many people it serves. It is a beautiful building. That is all the nice things I have to say frankly. The staff was rude or not helpful. Our bedroom's pillows were worthless, and the guests beside us kept us up being loud till 3am. Then we were awakened by the CLT marathon at 7am. The valet service took forever and messed with so much in our car and took apart my boyfriend's keys. Last time we stayed in CLT we stayed in a much less "nice" hotel, yet the experience there was much better.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice property but beware of duplicate charges
Great upscale property. However I have stayed here twice, and had a problem with valet parking both times. I pre-paid for valet parking, and the hotel charged me separately for valet parking. When I tried to dispute the charge, they responded that they had not charged me separately..? I have the statements to dispute it but it has been such a pain for something that never shouldā€™ve happened in the first place.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort
awful experience. Lovely hotel but there was a marathon outside that started at 6am. There was a DJ with giant speakers on the street so the music kept me up. I wasnt feeling well and the hotel staff allowed a late check out which was nice. My curtains also wouldnt shut all the way due to some buttons at the top not secured to overlap them. one other item to mention is when i ask the tstat to put the fan on high for sound and air movement, it doesnt work. it seems to be controlled from some eco setting that wont allow the fan to stay on.
Stayed 1 night in Nov 2024

10/10 Excellent

Mario Deshone, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for making my experiences seamless.
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in everything. Very professional staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shawntavea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was VERY peaceful. The only thing I regret is not going to Aura (I think thatā€™s the name of it) while I was there. I and my boyfriend was in complete heaven. The staff was very respectable to him as he came in and left out. Didnā€™t harass him. The staff left us in peace. I felt sooooo safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great Dining options
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Was there for music concerts. Room 1702 was fantastic excellent views. Hotel is perfect downtown location with excellent onsite restaurants.
View from room
Stayed 3 nights in Oct 2024

4/10 Poor

Todd

Liked: Cleanliness, property conditions & facilities
Air conditioner was so loud
Stayed 2 nights in Oct 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say Valet could be a bit quicker. Me and my husband waited at least 25 mins for our car to be pulled from the garage. Even after calling for our car prior to going down to the main lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place ā€¦
Stayed 2 nights in Oct 2024

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly front desk staff and friendly valet staff. We were stunned that we were able to check in early since we were night 2 of a concert at the Bank of America Stadium. The stadium was a short easy walk. Only downfall was when we arrived back to our room around midnight the AC had not been working and our room was hot. They quickly sent a technician up to our room but didnā€™t have a solution to fix it. The staff did what they could to accommodate us & we really appreciated that although we didnā€™t sleep the best due to no AC. The hotel was very clean, bed & pillows were comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024