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Sonesta Charlotte Lower South End

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Sonesta Charlotte Lower South End

Lobby lounge
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Meeting facility
Suite, 1 King Bed with Sofa bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
The current price is NZ$157
includes taxes & fees
4 May - 5 May

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

At Sonesta Charlotte Lower South End you'll be within a 20-minute walk of Tyvola Square and 2.8 km (1.7 mi) from United States Citizenship and Immigration Services office. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Food for Thought, serves American cuisine and is open for breakfast and dinner. 15000 square feet (1394 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Continental breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Executive Park hotel include Bank of America Stadium and Spectrum Center.

What's nearby

  • United States Citizenship and Immigration Services office - 4 min drive - 3.1 km
  • Billy Graham Library - 6 min drive - 5.5 km
  • SouthPark Mall - 8 min drive - 6.8 km
  • Bank of America Stadium - 9 min drive - 10.3 km
  • Spectrum Center - 10 min drive - 10.2 km

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas International Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Carolina Country Barbeque - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wingstop - ‬8 min walk
  • ‪Club Onyx - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 18 meeting rooms. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Sonesta Charlotte Lower South End. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 18 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1983
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

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Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, 1,001 reviews
The price is NZ$188
includes taxes & fees
1 May - 2 May
Sonesta ES Suites Charlotte Arrowood

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 17 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Sonesta Charlotte Lower South End?

Sonesta Charlotte Lower South End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Charlotte Lower South End?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Sonesta Charlotte Lower South End on 4 May 2025 start from NZ$157.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Charlotte Lower South End?

Yep, Sonesta Charlotte Lower South End has an uncovered self car park with in/out privileges for USD 14 per night.

Does Sonesta Charlotte Lower South End serve breakfast?

You bet, continental brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sonesta Charlotte Lower South End?

No, Sonesta Charlotte Lower South End does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Charlotte Lower South End?

Yep, you can grab a meal at Sonesta Charlotte Lower South End's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sonesta Charlotte Lower South End?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Charlotte Lower South End?

Dogs are welcome at Sonesta Charlotte Lower South End, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 541 out of 1004 reviews
Rating 8 - Good. 193 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 87 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shistazia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
overrated
Stayed 2 nights in Jan 2025

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Very Bad

No breakfast included. Person serving breakfast was extremely rude and condescending. Breakfast was a dried out egg croissant that we threw away. Elevators were dirty with food and coffee on the floor. So was the hallway. No lock on bathroom door. Extremely poor lighting.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to the airport
Stayed 1 night in Jan 2025

8/10 Good

Bukole, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel will stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property we stay here often.
Stayed 1 night in Sep 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property we stay here often
Stayed 2 nights in Oct 2024

8/10 Good

Schanequa

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Lance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Sonesta Charlotte Lower South End Hotel, and I can confidently say it was a wonderful experience! From the moment I walked in, I was impressed by the modern and stylish design of the lobby and common areas. The staff was incredibly friendly and accommodating, always ready to assist with a smile. My room was spacious, clean, and well-appointed with all the necessary amenities for a comfortable stay. The bed was especially comfortable, ensuring a restful night's sleep. I also appreciated the large windows that offered plenty of natural light and a nice view of the surrounding area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Smit

Stayed 1 night in Jan 2025

10/10 Excellent

Katrel

Stayed 1 night in Jan 2025

4/10 Poor

FEI

Stayed 1 night in Dec 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charge extra for parking

Was not aware the property charged an extra $12 to park. Would have looked elsewhere had we known.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Shanice

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

10/10 Excellent

Clarence L

Stayed 1 night in Dec 2024

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties outside doesn’t look anything like the inside (I think there getting something’s worked on). The inside is VERY nice. You can tell it’s kept up very well. They have a starbucks in the morning time and then a bar in the evening. The staff members were also very nice and helpful. I loved how you didn’t have access into the hotel after a certain time without key and you couldn’t get up the elevator without a key as well. We had a room on the 16th floor, it was very quiet, peaceful, and the balcony gave great views to the fall building downtown. Overall I would definitely stay here when we come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Kayla

Stayed 1 night in Dec 2024

10/10 Excellent

D

Liked: Cleanliness
It was clean
Stayed 1 night in Dec 2024