Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel in Charlotte with free breakfast and free airport shuttle
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Billiards
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
The price is NZ$211
includes taxes & fees
5 Jan - 6 Jan

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Billy Graham Library
    3 min drive
  • Salsarita's Fresh Mexican Grill
    15 min walk
  • Scaleybark Station
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    7 min drive

Room options

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Charlotte

At Tru by Hilton Charlotte Airport Lake Pointe you'll be 1.7 km (1 mi) from Billy Graham Library and 2.9 km (1.8 mi) from Charlotte Regional Farmers Market. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a free airport shuttle. .Tru Lobby Bar is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Charlotte hotel include Bank of America Stadium and Spectrum Center.

What's nearby

  • Billy Graham Library - 3 min drive
  • Bank of America Stadium - 7 min drive
  • Charlotte Convention Center - 7 min drive
  • Spectrum Center - 8 min drive
  • Charlotte Douglas Airport Overlook - 9 min drive

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas International Airport (CLT) - 7 min drive

Restaurants

  • ā€ŖTequileria - ā€¬3 min drive
  • ā€ŖMcDonald's - ā€¬4 min drive
  • ā€ŖKosta's Kitchen - ā€¬3 min drive
  • ā€ŖCoffey Creek Cafe - ā€¬4 min drive
  • ā€ŖThe Olde Mecklenburg Brewery - ā€¬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and free airport shuttle
Tru by Hilton Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with a hairdryer and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.Ā Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Tru by Hilton Charlotte Airport Lake Pointe?

Tru by Hilton Charlotte Airport Lake Pointe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on 5 Jan 2025 start from NZ$210.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Charlotte Airport Lake Pointe?

Yep, Tru by Hilton Charlotte Airport Lake Pointe has a self car park for USD 10 per day.

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Tru by Hilton Charlotte Airport Lake Pointe has a seasonal outdoor pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Does Tru by Hilton Charlotte Airport Lake Pointe serve breakfast?

Yep, our travelers give a thumbs up to the free buffet brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Charlotte Airport Lake Pointe?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 795 out of 1069 reviews" "
Rating 8 - Good. 154 out of 1069 reviews" "
Rating 6 - Okay. 61 out of 1069 reviews" "
Rating 4 - Poor. 25 out of 1069 reviews" "
Rating 2 - Terrible. 34 out of 1069 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff. And very clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience all the way around. Would def come back here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay however we did not like the fact that we had to pay for parking!
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah, Black Mountain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to airport.
Stayed 1 night in Sep 2024

4/10 Poor

richard

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No restaurants on property. Credit card readers in bar areas did not work. Rooms were very clean and staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Isaias, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great conditions, quiet, pleasant
Stayed 1 night in Sep 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Geovonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Liked: Amenities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Tamaria

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there very much! The breakfast was awesome. The room was great and it was great being able to actually control the temperature and the bed slept great. We loved the shower!
Stayed 1 night in Sep 2024

10/10 Excellent

Leila, Lumberton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a great breakfast. The beds were too soft.
Stayed 1 night in Sep 2024

4/10 Poor

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel. Had to go to a sister property across the street due to restaurant being closed but otherwise itā€™s a nice hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Angela

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There were multiple issues that were not acceptable nor were they resolved.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dietrich

Stayed 1 night in Aug 2024

10/10 Excellent

Petra, Baldwin City

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the shuttle service and their warmth when extra accommodation was needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Rudys

Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant accommodations, staff were professional and very nice, tasty breakfast, and reliable airport shuttle. The shuttle left the hotel exactly on time and dropped us off less than minutes later. I realize traffic conditions can definitely have an effect on this, but to me it indicated I made a good choice based on the hotelā€™s proximity to the airport and good shuttle service provided. Excellent overall, and my second good experience with Tru in Charlotte- the other location had similar good qualities. Weā€™ll be using Tru every time we fly out of Charlotte now!
Stayed 1 night in Sep 2024

10/10 Excellent

Amethyst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Derrick

Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024