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Tru by Hilton Gastonia

2.5 star property
Hotel with free parking, near Eastridge Mall

Photo gallery for Tru by Hilton Gastonia

Reception
Premium bedding, down duvets, desk, iron/ironing board
Indoor pool
Exterior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$182
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪14 min walk‬
  • CaroMont Regional Medical Center
    ‪3 min drive‬
  • Schiele Museum of Natural History
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Comfort Suites Gastonia - Charlotte

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1002)
The price is NZ$191
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Comfort Suites Gastonia - Charlotte

About the area

Gastonia

Tru by Hilton Gastonia puts you in the centre of Gastonia, 1.2 km (0.7 mi) from Eastridge Mall and 3.4 km (2.1 mi) from Schiele Museum of Natural History. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has multilingual staff. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. .Sights within a 15-minute drive of this Gastonia hotel include Belmont Abby College and Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 14 min walk
  • Schiele Museum of Natural History - 4 min drive
  • Rankin Lake Park - 6 min drive
  • U.S. National Whitewater Center - 15 min drive
  • Charlotte Douglas Airport Overlook - 19 min drive

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Eastridge Mall - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Cracker Barrel - ‬12 min walk

About this property

Tru by Hilton Gastonia

Hotel with free parking, near Eastridge Mall
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. There's an onsite 24-hour business centre.

WiFi is free in public spaces. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2023
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
  • Water dispenser
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Frequently asked questions

What is the cancellation policy at Tru by Hilton Gastonia?

Tru by Hilton Gastonia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Gastonia?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Gastonia on 2 Mar 2025 start from NZ$182.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Gastonia?

Yep, Tru by Hilton Gastonia has a free self car park.

Does Tru by Hilton Gastonia have a pool?

Tru by Hilton Gastonia has an indoor pool.

Is Tru by Hilton Gastonia family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Tru by Hilton Gastonia is a hit with families.

Is there a free airport shuttle available at Tru by Hilton Gastonia?

No, Tru by Hilton Gastonia does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Gastonia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Tru by Hilton Gastonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 273 reviews
Rating 8 - Good. 45 out of 273 reviews
Rating 6 - Okay. 28 out of 273 reviews
Rating 4 - Poor. 14 out of 273 reviews
Rating 2 - Terrible. 17 out of 273 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alison, Pelzer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was friendly and accommodating. The free breakfast was a plus!
Stayed 1 night in Nov 2024

10/10 Excellent

Fayah

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it here and will be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is sub-par.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcus

Stayed 2 nights in Oct 2024

4/10 Poor

Crystal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Daniela, Charleston

Business traveller
Liked: Cleanliness, property conditions & facilities
Beautiful, new property. But the breakfast was not tasty and it lacked variety. Scrambled eggs were terrible. And I stayed at the hotel 3 times in the last 5 months. The reception desk was empty last time I stayed ther- I had to wait for somebody to come and check me in - it was around 6:30pm.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Check in clerk very hospitable.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Oct 2024

6/10 Okay

Kuruvilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok stay in Gastonia
Stay was ok , rooms were very small for the price you pay, no closet , no space for clothes , hardly could live around in the room .
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. New, clean, nice large shower, big screen TV, beautiful lobby, and nice hot breakfast. It would have been nice to have had coffee available in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying at a Tru by Hilton hotel and I like it
Stayed 1 night in Oct 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and well designed. The rooms are definitely suited for our more modern life styles. Gone is the useless dresser and in is a walll bench for suitcases and shoes. No closet either but there is a wall of hooks near the door for coats and backpacks. Beds were comfortable and the rear facing rooms are quiet. The lobby has lots of space to gather and a good selection of snacks to purchase. There was however an issue. The hotel couldn't honor several reservations in our party. It was not the fault of the front desk but it's more likely because of the high number of displaced from Hurricane Milton that are staying in the area long term during the clean up. Be sure to call ahead to make sure your reservation is still confirmed.
Stayed 2 nights in Oct 2024

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

2/10 Terrible

Damian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad CS
Front lobby was a mess - checked in at 8 pm the front customer service clerk was sitting down in the lobby scrolling - baseball teams running all over - adults smoking blunts on back patio - left my ID up front they can not tell me if they mailed it after talking to the same rude unhelpful person the first two days of the following week will make a trip back to get it . The breakfast was stale Customer service is the worst
Stayed 1 night in Oct 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service, amenities
My first day was good I arrived at 9am and could not get a room until 3pm however the front desk founde a room at 11am. I was double charged $100. deposit, but that would be rectified on check out. But there are no clocks or microwaves in the hotel and I asked the staff who was on the floor at the time could she clean my room she mads the remark there's only two of us? Now what the heck does that have to do with me? Then she said ok. Came back to my room quess what? MY FREAKING ROOM WAS NOT CLEANED! No clean towels or hand towels. This is why my rating is low and the day before I arrived, I spoke to John and asked is it possible to get a early check-in because sent a request two weeks ago and no response. He was not very helpful or friendly and told me to speak to a manager in the morning. Everyone has a different experience this was mine.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mike

Stayed 1 night in Oct 2024

10/10 Excellent

Starr

Travelled with family
Liked: Amenities
Our stay was amazing! The staff were so helpful and kind. The pool was great. The rooms were very clean. Loved our stay!
Stayed 5 nights in Oct 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Shawn, North Scituate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean & well maintained. Staff was friendly & helpful. Bed was comfortable. Bathroom spacious with a great shower. I also loved that you could actually see a well-organized program/channel listing on the TV. However, the building is very close to a busy road. Nothing but sirens, large trucks, & motorcycles ALL NIGHT. Perhaps this effect is less noticeable on the opposite side of the building. The worst part of the room was the bright, flashing, white light on the smoke detector, which would flash about every 10 seconds & was a cross between a flash of lightning & having a strobe light in the room. This made sleep virtually impossible. That is why I gave an “average” rating. It’s too bad, because other than that, this place was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jolena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Storm Helene 2024
Stayed 2 nights in Sep 2024