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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and fitness centre

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Front of property
Family Suite
Hallway
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
The current price is NZ$136
includes taxes & fees
14 Mar - 15 Mar

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Tennova Healthcare
    ‪11 min walk‬
  • Cleveland State Community College
    ‪16 min walk‬
  • Create & Celebrate Studio
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
Sofa bed - queen
Separate bedroom
  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$132
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includes taxes & fees
18 Mar - 19 Mar
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About the area

Cleveland

At Douglas Inn And Suites you'll be within a 15-minute walk of Tennova Healthcare and 1.4 km (0.8 mi) from Cleveland State Community College. Highlights at this Mediterranean motel include free continental breakfast and free self-parking. .This business-friendly motel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, a 24-hour front desk and express check-out. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Cleveland motel, you'll be 1.9 km (1.2 mi) from Create & Celebrate Studio and 2.6 km (1.6 mi) from Tennova Healthcare - Cleveland.
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What's nearby

  • Tennova Healthcare - 11 min walk - 1.0 km
  • Cleveland State Community College - 16 min walk - 1.4 km
  • Lee University - 3 min drive - 3.5 km
  • Bradley Square Mall - 4 min drive - 5.0 km
  • North Cleveland Church of God - 5 min drive - 4.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and fitness centre
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Lift
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature free newspapers and a hairdryer. Premium digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

What is the cancellation policy at Douglas Inn And Suites?

Douglas Inn And Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Inn And Suites?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on 14 Mar 2025 start from NZ$136.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Inn And Suites?

Yep, Douglas Inn And Suites has a free self car park.

Is Douglas Inn And Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Douglas Inn And Suites is a hit with families.

Does Douglas Inn And Suites serve breakfast?

You bet, free continental brekkie is offered daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Douglas Inn And Suites?

No, Douglas Inn And Suites does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Inn And Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1006 reviews
Rating 8 - Good. 302 out of 1006 reviews
Rating 6 - Okay. 102 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Chad

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
The property is a smaller hotel, so we didnt expect 5 star amenities. With that said, the property is dated. It desperately needs a facelift in the hallways and lobby. One of our rooms needed to be changed due to stains on the bed and bedding, and mold & mildew in the shower. The shower is luke warm at best so that was pretty difficult. We had to ask for an iron and blow dryer from the front desk as they were not in the room. The TV did not work at first so I had to figure out how to restart the satellite service. It was quiet mostly because there werent many guests. It was ok. Definitely nothing special. If you need a decent room for a night at a relatively inexpensive price, you can do worse, but you could definitely do better. I probably would not stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

Jody

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Property conditions & facilities
New renovated, clean and an easy stop off of I75 for an overnighter. Amenities match the price point. Comfortable bed and shower. Lady at evening reception, super friendly, quick and very helpful. We would definitely stay again.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Fair rate.
Stayed 1 night in Nov 2024

8/10 Good

Pablo

Stayed 1 night in Nov 2024

4/10 Poor

Jake

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel
The room we stayed in smell terrible. Says non smoker but sure did smell like it was a smoker room. Bed sheets had hair all over it like it was never change. Pillow cases were yellow and did not look clean. Luckily we had our own pillows from our road trip. Would have brought it to service attention but it was almost midnight when we checked in. Suprise this hotel has positive reviews. Either it’s fake reviews or we just got a bad room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
why did you direct this rto my husband when I made
I had reserved a King bed room, but the hotel did not provide.
Stayed 1 night in Nov 2024

6/10 Okay

Corrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth A

Disliked: Property conditions & facilities, room comfort
Not a keeper - disappointing
We were disappointed with the "suites". The most disconcerting was the security/ room safety. The door to the room did not fit well and there was light showing through from the hall on 3 sides - questioned the safety in a fire - no seal of the room from the hall. Overall it was a tired hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne, Allenford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to crash at the end of day one and excellent value
Stayed 1 night in Oct 2024

8/10 Good

Marita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff excellent, very considerate. Room was corner room, clean, but the door stuck so badly, making it hard to open and then close again to lock it. Guy next door was on the phone until after midnight, and we could hear every word he was saying, even though he was in the next room.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Àll was good
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

6/10 Okay

albert, las vegas

Liked: Amenities
Disliked: Cleanliness
Roaches, spiders. Place needs pest control otherwise it would have been ok. Told desk when checking out.
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean value
Exceeded expeditions for the price. Wonderful customer service day and night. Decent breakfast and clean updated room!
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Staff was friendly and efficient. The room was clean and comfortable. There was plenty of places to eat close by. Nice place for the affordable price. I would definitely recommend it to others and stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Tepid hot water in the shower and none at the sink. Told we didn’t turn knob far enough. There was no way we could have turned it any further. Hair in the sink and it wasn’t mine. Breakfast choices okay. Won’t stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Curtis

Liked: Staff & service
Review for Douglas Inn & Suites I recently stayed at Douglas Inn & Suites, and while it offered a bit more comfort than a Super 6, it didn't quite reach the standards of a Howard Johnson. Upon checking in, I was greeted by a friendly gentleman at the front desk, which was a nice touch. However, despite being the only guest at the motel during my visit, I was placed in a room on the second floor. This presented some challenges, as my room was situated between an elevator on one side and a very loud Coke machine with an ice maker on the other. The noise made it challenging to relax at times. The bathroom, unfortunately, had some brown stains on the shower floor that looked like mildew. This was disappointing and detracted from the overall cleanliness of the room. As for breakfast, I was expecting a continental spread but found the offerings to be somewhat limited. They served pre-made biscuits, fake eggs, gravy, waffles, oatmeal, cereal, apple and orange juice, and coffee and milk. However, there were no meats, fruits, or vegetables, which felt like a missed opportunity for a more satisfying meal. Overall, Douglas Inn & Suites has its merits, especially with its friendly staff and decent accommodations. However, improvements in room placement, cleanliness, and breakfast variety could elevate the experience significantly. If you're looking for a budget-friendly stay with some comforts, it might be worth considering, but just be aware of these quirks.
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Clean, nice, great breakfast, and affordable. Loved it!.
Stayed 1 night in Sep 2024

10/10 Excellent

Leonid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new modern rooms, great location.
Stayed 1 night in Oct 2024

8/10 Good

Amitabho, Fishers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean. You will not regret staying here. A small thing - Shampoo and body wash wasn't there in our room & possibly there is not a daily room service (as we did not get one) - cross check this if you plan longer stays.
Stayed 2 nights in Oct 2024