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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property
Hotel with a 24-hour fitness centre, a short walk to Tennessee Aquarium

Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Exterior
Exterior
Suite, 1 Bedroom
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • Pool
The current price is NZ$214
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    ‪2 min walk‬
  • AT&T Field
    ‪5 min walk‬
  • Tivoli Theatre
    ‪5 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, City View

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobil, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications Accessible)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1002)
The price is NZ$204
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG

About the area

Chattanooga

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG places you in the centre of Chattanooga, within just a 15-minute stroll of popular places like Tennessee Aquarium and Chattanooga Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The steakhouse, Rodizio Grill, serves Brazilian cuisine and is open for brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. A meeting room, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 3-property class Downtown Chattanooga hotel include University of Tennessee at Chattanooga and Chattanooga Choo Choo.

What's nearby

  • Creative Discovery Museum - 2 min walk
  • Tennessee Aquarium - 7 min walk
  • Chattanooga Convention Center - 12 min walk
  • University of Tennessee at Chattanooga - 13 min walk
  • Chattanooga Choo Choo - 3 min drive

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 24 min drive

Restaurants

  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Taco Mac Chattanooga - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬8 min walk
  • ‪Agave & Rye - ‬6 min walk
  • ‪Ruby Sunshine - ‬4 min walk

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Hotel with a 24-hour fitness centre, a short walk to Tennessee Aquarium
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown by IHG. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with MP3 docking stations and a safe. 40-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 16.38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.38 per person
  • Valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG?

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG on 9 Mar 2025 start from NZ$214.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG?

Yep, Holiday Inn Hotel & Suites Chattanooga Downtown by IHG has covered valet parking with in/out privileges for USD 25 per night.

Does Holiday Inn Hotel & Suites Chattanooga Downtown by IHG have a pool?

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG has an indoor pool. The pool is open 10:00 AM to 10:00 PM.

Does Holiday Inn Hotel & Suites Chattanooga Downtown by IHG serve breakfast?

Yep, buffet breakfast is served daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG?

No, Holiday Inn Hotel & Suites Chattanooga Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG?

No, only service animals are allowed.

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Avel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to the Aquarium and a ton of great dining spots. Lover this place. The staff were so nice and genuinely sincere in welcoming us when we arrived and when we departed bidding us safe travels. The room was spacious, very clean and the bed was comfortable. We enjoyed our stay and got plenty of sleep and rest.
Stayed 1 night in Nov 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the aquarium. Inside pool was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and the staff was awesome. The quietness and qu was great. I will be staying here agin because everything was in walking distance and so easy to get to places
Stayed 2 nights in Nov 2024

10/10 Excellent

Melody, Waukegan

Travelled with group
Hotel and staff were excellent! Restaurant and bar attached not the greatest!
Stayed 2 nights in Nov 2024

6/10 Okay

Kelli

Travelled with family
Stayed 2 nights in Nov 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately I stayed at a Holiday inn last night
Hotel was nice, bed was comfortable. I do have a few suggestions. Outside seating area for smokers, better parking instructions and signage. The street/car noise was terrible until early morning hours. It was just a very "blah" experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Zamarieuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Kaushik

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were never told that there was a parking charge on the property When asked we were told that only free parking was a public parking in a in unsafe neighborhood. After paying $162 night, we weren't given a single bottle of water complimentary. Sleeping matress were were worn out and very uncomfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for downtown visits. Dissapointed that breakfast was not included.
Stayed 1 night in Oct 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. I was in town for a conference so I didn’t get to experience much, but the staff here was extremely friendly and helpful. I was a little disappointed in the parking situation ($25 a night to valet at the hotel or $15-$20 in lots around the hotel) but I understand this isn’t the hotel’s fault and is common with the majority of hotels in the area as it is in downtown. The room was nice and clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Jun 2024

6/10 Okay

James

Stayed 1 night in Oct 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service, room comfort
Chattanooga
We have had a good time
Stayed 6 nights in Oct 2024

8/10 Good

hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Valet parking is used very loosely.
Stayed 2 nights in Oct 2024

4/10 Poor

Christin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a king bed and they changed our room to two queen beds so we had to sleep separately in order to be comfortable. They didn’t tell us about the change and when we showed up they said all of their king beds are taken. Why was I able to book this then? It was obviously given away to a more important guest. Will not stay here again, the staff just sat around the lobby on their phone. The only good customer service given was from the valet gentlemen.
Stayed 2 nights in Oct 2024

6/10 Okay

Jay

Disliked: Staff & service
Room was spacious
Stayed 1 night in Oct 2024

4/10 Poor

RENEE, KNOXVILLE

Liked: Cleanliness, property conditions & facilities
When i got here, the confirmed my reservation. But that added a $75 charge to my card, in case i had "incidentals". I would not have stayed here if i had known that. Really put a damper on things. I will be more careful next time
Stayed 1 night in Oct 2024

4/10 Poor

Mildred

Liked: Cleanliness, property conditions & facilities
I did not like the problems with checking in. My husband and I lost time waiting for our room when we had planned only one day to visit attractions nearby.
Stayed 1 night in Oct 2024

2/10 Terrible

Mitchel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Not alerted about Forceded Valet. Room switch, we were supposed to have a large suite and received a small room. Then we were informed no other rooms available. Not choosing this hotel ever again.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the parking and our carpet was dirty. My granddaughters feet were black from walking in the carpet barefoot. It was extremely noisy. The people next to us got into a scream, cussing fight at 1:30am waking up my 1 year old granddaughter. Some of the staff were great. One in particular staff member was loud and very unprofessional.
Stayed 1 night in Oct 2024