Doubletree by Hilton Cheltenham

4.0 star property
Hotel in Cheltenham with full-service spa and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Doubletree by Hilton Cheltenham

Indoor pool
Front of property - evening/night
Room, 2 Single Beds, Non Smoking
Dinner served, international cuisine, garden views
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Cirencester Road, Cheltenham, England, GL53 8EA
  • Cheltenham General Hospital
    4 min drive
  • Cheltenham Playhouse
    4 min drive
  • University of Gloucestershire
    5 min drive
  • Gloucester (GLO-Gloucestershire)
    27 min drive

Room options

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Non Smoking (Cosy)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cheltenham

At Doubletree by Hilton Cheltenham you'll be 2.6 km (1.6 mi) from Walks With Hawks and 3 km (1.9 mi) from Cheltenham General Hospital. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at BEAUTY AT CHELTENHAM can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Lake 52, serves international cuisine and is open for dinner. Lilleybrook Bar is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the gym, Hot tub and sauna as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. On weekday mornings full breakfast is served between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 20-minute drive of this 4-property class Cheltenham hotel, attractions include Cheltenham Racecourse and Gloucester Quays.

What's nearby

  • Cheltenham General Hospital - 4 min drive
  • Cheltenham Town Hall - 5 min drive
  • University of Gloucestershire - 5 min drive
  • The Promenade - 5 min drive
  • Cheltenham Racecourse - 8 min drive

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

Doubletree by Hilton Cheltenham

Hotel in Cheltenham with full-service spa and fitness centre
Doubletree by Hilton Cheltenham offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2874 square feet (267 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at Doubletree by Hilton Cheltenham. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cheltenham hotel.

  • 148 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2874 sq ft of conference space
  • 267 sq. m of conference space
  • Built in 1848
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Doubletree by Hilton Cheltenham offers 148 accommodations with laptop-compatible safes and a safe. This Cheltenham hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) are also available.
BEAUTY AT CHELTENHAM has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lake 52
  • Lilleybrook Bar

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 22 July 2024 to 15 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Secured self-parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham Hotel
Doubletree by Hilton Cheltenham Cheltenham
Doubletree by Hilton Cheltenham Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Doubletree by Hilton Cheltenham?

Doubletree by Hilton Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Doubletree by Hilton Cheltenham?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Cheltenham on 1 Dec 2024 start from NZ$158.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Doubletree by Hilton Cheltenham?

Yep, Doubletree by Hilton Cheltenham has a secured self car park for GBP 5 per night.

Is there a spa on site at Doubletree by Hilton Cheltenham?

Yep, BEAUTY AT CHELTENHAM is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Doubletree by Hilton Cheltenham have a pool?

Doubletree by Hilton Cheltenham has an indoor pool.

Is Doubletree by Hilton Cheltenham family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Doubletree by Hilton Cheltenham is a hit with families.

Does Doubletree by Hilton Cheltenham serve breakfast?

Sure does, full breakfast is served weekdays from 6:30 AM to 10 AM and weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at Doubletree by Hilton Cheltenham?

No, Doubletree by Hilton Cheltenham does not offer an airport shuttle service.

Is there a bar or restaurant at Doubletree by Hilton Cheltenham?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Doubletree by Hilton Cheltenham?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Doubletree by Hilton Cheltenham?

Dogs are welcome at Doubletree by Hilton Cheltenham, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

Is there a golf course on site at Doubletree by Hilton Cheltenham?

There is a golf course next to Doubletree by Hilton Cheltenham.

Doubletree by Hilton Cheltenham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 1003 reviews" "
Rating 8 - Good. 363 out of 1003 reviews" "
Rating 6 - Okay. 167 out of 1003 reviews" "
Rating 4 - Poor. 88 out of 1003 reviews" "
Rating 2 - Terrible. 41 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice size rooms and lovely views over the back. We didnt use the spa in the end ao csnt comment Really close to the golf course
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Amazing staff, front desk, bar &welcome guy brkfst
First l give credit to Front desk staff who were amazing by rearranging my dates mixup although l ended up paying more than l had expected. The manageress was brilliant and her colleague.✨ Thewas good and my room was on the quiet side which really helped as l am a light sleeper. The hotel looked dated when going up to your rooms. Cleanliness needs improving in rooms. Everything else was great.
Stayed 1 night in Jul 2024

4/10 Poor

Edward

Stayed 4 nights in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a travel cot and for the first time in ages there was one in the room when we arrived. Stayed in the suite which was perfect for a two year old to run around in and burn some energy before bed time. The only issue was the suite was right above the terrace bar area. Due to the old windows, could hear everything being said below us including the drunken guy shouting at the kids playing cricket at 11pm.
Stayed 2 nights in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was great. The additional facilities is the spa area where great especially as the weather wasn’t great
Stayed 2 nights in Mar 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kerrie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room was freezing and no additional duvet was available. We were able to obtain a small electric heater to warm our room. We were so far from reception that we had no wifi. Could be better for the money.
Stayed 1 night in Jun 2024

8/10 Good

Euan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Check in was quick and easy. Room was comfortable, no air con but it was July in the UK so raining:/ Had evening meal in the Bar (really nice) and breakfast had plenty of choice. Saw a couple of dog guests too, so might bring ours next time.
Stayed 1 night in Jul 2024

4/10 Poor

Roxanne

Liked: Cleanliness
Average
Swimming pool was out of use I understand that they are doing works to it no communication of this before arrival and hen on checking was told they are offering free cancellation if unhappy, would of been nice to know before hand via email, phone signal and WiFi was terrible for the first night couldn’t even connect. It just wasn’t the usual standard of a Hilton hotel, stayed in much better.
Stayed 2 nights in Jul 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite perfect
Everything would have been perfect but we have an ongoing problem with an over payment.
Stayed 1 night in Jun 2024

6/10 Okay

Natalie

Liked: Cleanliness, room comfort
Disappointed couple
Hi we're on our anniversary weekend on arrival no swimming available Also unable to book into the much advertised restaurant on both nights
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Inaccessible Acessible Room
We booked an accessible room that was not accessible. We could not stay and left. In addition, the room was not ready when we arrived at 4 p.m. and to top everything off it was nit air conditioned, even though the temperature was 80 degrees.
Stayed 3 nights in Jun 2024

10/10 Excellent

XINDONG

Stayed 1 night in Jun 2024

10/10 Excellent

Ruth

Stayed 1 night in Jun 2024

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms need Air Conditioning for the hotter temperatures. Shame the swimming pool was out of action due to upgrades.
Stayed 4 nights in Jun 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

wen

Stayed 4 nights in May 2024

10/10 Excellent

Dean

Stayed 2 nights in Jun 2024

4/10 Poor

Linda

Travelled with partner
This hotel has no lifts and lots of stairs. It is no good for anyone who finds stairs difficult. The rooms have no air conditioning and few sockets. Would only rate it 2/5
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and bed was comfortable. Staff were amazing, Gary from Maintenance was a funny guy. All staff at this property are friendly and helpful. Definitely stay again and recommend highly
Stayed 1 night in Jun 2024