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Malmaison Cheltenham

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Front of property
Club Deluxe Room
Breakfast, lunch, dinner served; British cuisine
Club Deluxe Room | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Imperial Gardens
    4 min walk
  • Cheltenham Town Hall
    7 min walk
  • The Promenade
    9 min walk
  • Gloucester (GLO-Gloucestershire)
    17 min drive

Room options

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds

Similar properties

Bar (on property)
Hotel du Vin & Bistro Cheltenham
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (702)
The price is NZ$301
for 1 night
includes taxes & fees
18 Nov - 19 Nov
Hotel du Vin & Bistro Cheltenham

About the area

Cheltenham

At Malmaison Cheltenham you'll be within just a 10-minute stroll of Imperial Gardens and Statue of Edward Wilson. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Cheltenham hotel, attractions include Cheltenham Racecourse and Gloucester Quays.

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • The Promenade - 9 min walk
  • University of Gloucestershire - 12 min walk
  • Pittville Park - 3 min drive
  • Cheltenham Racecourse - 4 min drive

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Imperial Gardens - ‬6 min walk
  • ‪Côte - ‬3 min walk
  • ‪No. 131 - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk
  • ‪Munchies - ‬4 min walk

About this property

Malmaison Cheltenham

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the eco-certified Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Cheltenham offers 61 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Malmaison Cheltenham?

Malmaison Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Cheltenham?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on 10 Nov 2024 start from NZ$173.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison Cheltenham?

Yep, Malmaison Cheltenham has a self car park for GBP 10.00 per night. Onsite parking is limited.

Is Malmaison Cheltenham family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison Cheltenham is a hit with families.

Does Malmaison Cheltenham serve breakfast?

You bet, full brekkie is available weekdays between 7 AM and 10 AM and weekends between 8 AM and 11:00 AM.

Is there a free airport shuttle available at Malmaison Cheltenham?

No, Malmaison Cheltenham does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Cheltenham?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Cheltenham?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Cheltenham?

Dogs are welcome at Malmaison Cheltenham, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 838 reviews" "
Rating 8 - Good. 273 out of 838 reviews" "
Rating 6 - Okay. 83 out of 838 reviews" "
Rating 4 - Poor. 53 out of 838 reviews" "
Rating 2 - Terrible. 16 out of 838 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Period property in a great location
Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bedroom was tiny (3rd floor) and lift was not working. Bed was uncomfortable too. Have stayed in other Malmaisons in the past and they were much much better.
Stayed 1 night in Jul 2024

4/10 Poor

Gina

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not Luxury, such a shame for the Name Brand.
Disappointed, luxury room but not clean, curtains didnt fit the windows , no TV remote, room 219, elevator broken, shame, was really looking forward to this stay. When i told the staff there were other guest complaining.
Stayed 1 night in Jul 2024

6/10 Okay

Raquel

Travelled with partner
Liked: Staff & service, amenities
Too many ups and downs to get to room
Stayed 1 night in Jul 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jul 2024

2/10 Terrible

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrific stay . The room was very tired and had multiple things wrong with it. There was a wedding on so the noise was horrific. The terraced area outside was dirty and gross. The whole hotel looks like it could do with an upgrade. Not worth the money paid. Night manager was not helpful and was smerking at me when we complained about the noise level. There didn't seem to be adequate staff for drinks and service was slow .
Stayed 1 night in Jul 2024

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 6 nights in Jun 2024

10/10 Excellent

Holly

Stayed 1 night in Jul 2024

6/10 Okay

Nabil

Disliked: Property conditions & facilities
Nice building. Now looking very shabby inside but reflected in the price.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained hotel in a good location except that the lift wasn’t working which was inconvenient. The room was rather smaller than we would have expected. They don’t offer marmalade at breakfast - bizarre! The basin taps were strange and didn’t work well. We had to get someone to fix one of the taps as it wouldn’t turn off.
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange room layout
Stayed 1 night in Jun 2024

8/10 Good

Florentia

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty environment and convenient
Stayed 2 nights in Jul 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Hotel is really friendly and a great location. Overall definitely a great stay. Only a couple of minor bits. The bed wasn’t made properly so the sheet wasn’t all the way to the top. We therefore had to remake it! Also, the grout/shower seals need a good clean and just looked a bit aged
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Travelled with partner
Spacious and airy rooms and communal areas. Great location quiet but very close to the centre. We had the privilege of being served by Greg who is an absolute delight. There should be more Gregs in the world. Thank you for making our stay special
Stayed 1 night in Jul 2024

6/10 Okay

David

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

JULIE

Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable - fabulous beds
My main gripe with Malmaison is that I’ve stayed at many of the Malmaison hotels all over the UK many times and nobody has ever once said “nice to see you again” - they seem to have no CRM whatsoever, which is annoying. However they are reliably clean and comfortable. Breakfast is pretty standard good quality but no good for healthy vegan food. Cofffee is awful and I was charged £5 for a coffee from a machine. Overall I do really like Malmaison - just a few little tweaks would make them so much better.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice location, very friendly and helpful staff.
Stayed 2 nights in Jun 2024

8/10 Good

Alison

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and staff was friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Darrell, Bristol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel. Superb breakfast with a quiet and comfortable nights sleep as well.
Stayed 1 night in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, room comfort
Great spot
The hotel is in the heart of Montpellier a lovely area of Cheltenham. Great bars and restaurants. The hotel is fantastic with a lovely terrace and orangery Will book again soon
Stayed 1 night in Jun 2024

8/10 Good

Alan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
An okay hotel, great location
Great staff but you need more, forever waiting at the bar. Wasn't impressed with the sandwich left inside foil in the very hot fridge which had obviously been there a while as it was black.
Stayed 3 nights in Jun 2024