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Malmaison Cheltenham

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Bar (on property)
Club Deluxe Room
Junior Suite
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$222
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Imperial Gardens
    ‪4 min walk‬
  • Cheltenham Town Hall
    ‪7 min walk‬
  • The Promenade
    ‪9 min walk‬
  • Gloucester (GLO-Gloucestershire)
    ‪17 min drive‬

Room options

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Private bathroom
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

Similar properties

Bar (on property)

Hotel du Vin & Bistro Cheltenham

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (738)
The price is NZ$285
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Hotel du Vin & Bistro Cheltenham

About the area

Cheltenham

At Malmaison Cheltenham you'll be within just a 10-minute stroll of Imperial Gardens and Statue of Edward Wilson. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Cheltenham hotel, attractions include Cheltenham Racecourse and Gloucester Cathedral.

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • The Promenade - 9 min walk
  • Everyman Theatre - 10 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham Racecourse - 4 min drive

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Imperial Gardens - ‬6 min walk
  • ‪Côte - ‬3 min walk
  • ‪No. 131 - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk
  • ‪Munchies - ‬4 min walk

About this property

Malmaison Cheltenham

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the eco-certified Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Cheltenham offers 61 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Malmaison Cheltenham?

Malmaison Cheltenham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Cheltenham?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on 16 Feb 2025 start from NZ$222.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison Cheltenham?

Yep, Malmaison Cheltenham has a self car park for GBP 10.00 per night. Onsite parking is limited.

Is Malmaison Cheltenham family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Malmaison Cheltenham is a hit with families.

Does Malmaison Cheltenham serve breakfast?

You bet, full brekkie is available weekdays between 7 AM and 10 AM and weekends between 8 AM and 11:00 AM.

Is there a free airport shuttle available at Malmaison Cheltenham?

No, Malmaison Cheltenham does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Cheltenham?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Cheltenham?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Cheltenham?

Dogs are welcome at Malmaison Cheltenham, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Malmaison Cheltenham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 870 reviews
Rating 8 - Good. 279 out of 870 reviews
Rating 6 - Okay. 90 out of 870 reviews
Rating 4 - Poor. 58 out of 870 reviews
Rating 2 - Terrible. 18 out of 870 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort
2 night city break
2 night stay bed & breakfast. Room was spacious but a little dated. Breakfast was good. Great location as quiet but could do with a bit of TLC. Staff were friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities
Luxury feel but staff very friendly and welcoming . Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Classy
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Stayed 2 nights in Oct 2024

8/10 Good

joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room and facilities ,staff were really helpful,location perfect,quiet. The lighting was poor both in breakfast room and my bedroom (function more important than mood!). Cooked breakfasts good but continental means cheese,cold meats and a variety of breads not packets of cereals and toasts. Will stay again though-thank you.
Stayed 3 nights in Oct 2024

6/10 Okay

FIONA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Malmaison Cheltenham. It is a great location as in close proximity to Cheltenham - shops, restaurants etc. However, we stayed in a bigger room last time (club?) but this wasn’t available this trip. We stayed in a standard double which was compact with the same colour scheme and furniture, bathroom fittings as the other. The only criticisms being how dark the room and bathroom were - dark tiles added to this and the temperature of the room. It was very hot!!! Too hot for comfort. The window only opened slightly and access to the veranda/ balcony closed off so this was the only window and it afforded no ventilation. The air conditioning was ineffective so it made for an uncomfortable stay. Breakfast was as good as we remembered and fantastic quality. The price this time was top rate - I used some Expedia credit towards it which saved over £100 on the night’s stay. It would have been closer to £400 full price so higher end and not worth that for the room we got. Would not opt for the standard room again at this particular Malmaison in the future!
Stayed 1 night in Oct 2024

10/10 Excellent

Hoi Yee

Stayed 4 nights in Aug 2024

6/10 Okay

Kerry

Disliked: Room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

mr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Phoebe

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer Maria

Stayed 2 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Caroline, Bayside

Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Amenities
Staff were very good, polite, friendly and helpful, able to change a bedroom at short notice to help my mother with better accessibility
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024