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The Dial House

3.5 star property
Inn in Cheltenham with restaurant and bar/lounge

Photo gallery for The Dial House

Front of property
Premium Double Room
Reception
Superior Double Room
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
The current price is NZ$313
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN
  • Place, Cotswold Motoring Museum
    ‪1 min walk‬
  • Place, Bourton Model Railway Exhibition
    ‪1 min walk‬
  • Place, The Model Village
    ‪3 min walk‬
  • Airport, Oxford (OXF)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room

Desk, iron/ironing board, free WiFi

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Terrace/patio

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Cheltenham

At The Dial House you'll be within steps of River Windrush and Bourton Model Railway Exhibition. Highlights at this inn include a restaurant, free self-parking and a bar/lounge. .This smoke-free inn offers free WiFi in public areas, a terrace and a garden. Plus you'll find coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:30 AM and 10 AM. .Places within a 5-minute walk of this 3.5-property class Cheltenham inn include Cotswold Motoring Museum and The Model Village.
View more Inns in CheltenhamOpens in a new window

What's nearby

  • Cotswold Motoring Museum - 1 min walk - 0.0 km
  • Bourton Model Railway Exhibition - 1 min walk - 0.0 km
  • The Model Village - 3 min walk - 0.3 km
  • Birdland Park and Gardens - 6 min walk - 0.6 km
  • Dragonfly Maze - 12 min walk - 1.1 km

Getting around

  • Moreton-In-Marsh Station - 13 min drive
  • Oxford (OXF) - 36 min drive

Restaurants

  • ‪The Old New Inn - ‬3 min walk
  • ‪The Chip Shed - ‬1 min walk
  • ‪Box Bush - ‬1 min walk
  • ‪The Willow - ‬1 min walk
  • ‪The Kingsbridge Inn - ‬2 min walk

About this property

The Dial House

Inn in Cheltenham with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Dial House also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This 3.5-star Cheltenham inn is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Dial House offers 14 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Cheltenham inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Miscellaneous
The Old New Inn
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 267 reviews
The price is NZ$325
includes taxes & fees
4 Jan - 5 Jan 2026
The Old New Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10 AM for a fee: GBP 21.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 21.95 for adults and from GBP 12.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Dial House Cheltenham
Dial House Hotel Cheltenham
Dial House Inn Cheltenham
The Dial House Inn
The Dial House Cheltenham
The Dial House Inn Cheltenham

Frequently asked questions

What is the cancellation policy at The Dial House?

The Dial House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Dial House?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at The Dial House on 6 Jan 2026 start from NZ$312.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Dial House?

Yep, The Dial House has a free self car park.

Does The Dial House serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at The Dial House?

No, The Dial House does not offer an airport shuttle service.

Is there a bar or restaurant at The Dial House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Dial House?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Dial House?

No, only service animals are allowed.

The Dial House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 253 reviews
Rating 8 - Good. 67 out of 253 reviews
Rating 6 - Okay. 19 out of 253 reviews
Rating 4 - Poor. 3 out of 253 reviews
Rating 2 - Terrible. 1 out of 253 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall pictures online is not what we received, rooms were very small, right next to the bar so was alot of noise, mould on sealent around bathroom, marks on walls and marks on carpet, then the expense of it all, the rooms are not worth the price we paid for them and no breakfast included in price either and price they charge is way overpriced. We paid £10 for a pot of tea which is shocking especially seeing as we were staying with them like at least give us a discount. Then £21.50 we was told breakfast was even though online I read it was £23 but either way again way overpriced when we went to another hotel up the road and paid £15 and got an amazing breakfast including drinks and cooked food and buffet. We wouldn't return. The only positive really is the free parking they have and the staff were all very nice and seemed helpful. But just feel it's abit of a tourist trap and they know they can over charge because they have good parking facilities and in a good location.
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Staff were really friendly and location was perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

YOSEF

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Parker

We stayed in the family room and found it to be very comfortable and welcoming. The property, town, and surrounding area were idyllic, we would highly recommend a stay at the Dial House!
Stayed 2 nights in Aug 2025

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, perfect location and amazing staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely and charming place to stay!! Yes, the building dates to
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, The Villages

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was excellent and accommodating. Nice areas outside and inside to relax.
Stayed 2 nights in Aug 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities

Super cute, but terrible bed

Incredible location in a super cute historical building. Charm to spare. While the room size was really small, it was manageable. The inexcusable thing was the cheap, hard, and painful mattress. I’m so happy we only were staying one night or I would have needed a full body massage.
Stayed 1 night in Jul 2025

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, really good it has parking, garden area really nice, staff were very friendly. Only negative was we were on the ground floor of the coach house and the noise from the room above and the slamming doors wasn't good and prevented a good sleep.
Stayed 2 nights in Jul 2025

10/10 Excellent

YUQI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I stayed at Dial House for 2 nights in June. We both loved it so much and felt right at home! The place was so cozy, the Sunday roast was divine, and the staff were welcoming and helpful. We would 100% recommend this place and would love to return someday!
Stayed 2 nights in Jun 2025

8/10 Good

Andres, Doral

Travelled with group
Liked: Cleanliness
Nice property and perfect location. Very good food, though a bit expensive. Owners were very nice. Parking easy and accessible. We would have love to stay in the main house; not on the side appartments. Did no enjoy arriving at 21hs (still daylight) and finding the place dark and closed. We had to phone called to have a person drive to the hotel and check us in while waiting outside. Room was very nice and convenient. Also comfortable, though the smaller room had a smell to it.
Stayed 2 nights in Jun 2025

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Right in the middle of town , walkable
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jul 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Meghna

Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the perfect location to explore Burton-on-the-Water as you are right in the center of town. Check-in was easy and so was parking. The staff are very friendly and the gentleman that makes the drinks has a great sense of humor. Our room was large and the bed was comfortable although the location of our room was very noisy as it is right where all the deliveries occur for the hotel so we could hear vans driving on the gravel and opening doors during the night (Room 10). I would stay here again but would request not to be in this room as our friends were upstairs and said it was quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Beautiful room in an incredible location. Loved the little patio off the room (Room #11). Staff were amazing!! Breakfast was wonderful with many choices including a delicious porridge and breakfast tea with little pastries. All outstanding!! Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 3 nights in Jun 2025

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most beautiful area to stay and amazing food options available. The hotel was very quaint and stylish and the restaurant was fabulous. Staff very friendly and available when needed. My only feedback would be that a fridge in the room would be a great thing to have access to.
Stayed 2 nights in Jun 2025

10/10 Excellent

AMAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and great staff
Stayed 2 nights in May 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can we say from booking this hotel to the end of our visit, we have found everyone has been very quick with responses to queries leading up to visiting, on arrival every member of staff has been very friendly and helpful, the location of the hotel is ideal, just set back enough from the busy street. Our room was super (we had the garden room) lots of room and then to finish it off a nice private garden space to sit in (nice weather did help), we had breakfast included in our stay which was lovely, the black pudding was one of the best I’ve had in a long time. We also had a lunch & a dinner- every dish we had was very nicely presented and was very tasty, quality ingredients used. I’d book this hotel for hubby’s 60th & definitely felt he was rather spoilt. Thank you so much for a fabulous stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
I liked almost everything about this property, it was walkable so the location was great, the food was excellent and so were the cocktails, the staff was friendly and professional and it had a great charm to it. Some of the things that weren't so great that can definitely be improved upon are: 1. The amount of staffing present, the Dial House is beautiful but it could do with more front desk staff (the front desk staff checks in people, and walks them to their rooms, and takes food orders in the main building and brings the food out and manages the bill; it's alot for them to do. With that said, it's not manageable for them, for example, we asked if the front desk can kindly call a car for us to take us to the nearby train station (Moreton-in-Marsh railway station that's 15 minutes away) and they were so busy that they handed us a list to make the call for ourselves, I'm sorry but that is just unacceptable, we paid almost 300 pounds per night to stay there and expected better front desk service, the staff was very kind about not having the time to assist which we appreciated and so we had to call ourselves but it was stressful because we were worried we wouldn't be able to find someone since all of the numbers on the list the staff gave us was booked. So instead of enjoying our time, we had to try to figure out bus schedules and potential Uber advance bookings which led us to checking out very early, way pass our check-out time. Note we only spent 2 nights at the Dial House
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Everything was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Fawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing we didn’t love about this place! Carl and Adam greeted us and helped with luggage. Dinner and drinks were fabulous. The interior is beautiful. Breakfast each morning was delicious. Walking distance for the town. This is my favorite place we stayed on our 2 weeks around the country. Would love to go back.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025