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Crowne Plaza Chengdu West by IHG

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Crowne Plaza Chengdu West by IHG

2 restaurants, breakfast, lunch, dinner served; Asian cuisine
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Housekeeping
The current price is NZ$146
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
No. 1, Xixin Avenue, High-Technology West Zone, Chengdu, Sichuan, 610041
  • Jinsha Site Museum
    ‪7 min drive‬
  • University of Electronic Science and Technology of China
    ‪8 min drive‬
  • Jinli Street
    ‪15 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite

1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard

Premium bedding, minibar, in-room safe, desk

1 King Standard

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Lounge Access

Premium bedding, minibar, in-room safe, desk

Standard Room Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 Bedroom Suite Balcony

Bathtub, hair dryer, bathrobes, slippers

1 Bedroom Suite Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Standard Room

Premium bedding, minibar, in-room safe, desk

Upgrade Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Double Standard

Premium bedding, minibar, in-room safe, desk

2 Double Standard

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Standard Balcony

Premium bedding, minibar, in-room safe, desk

2 Double Standard Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza Chengdu City Center by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (190)
The price is NZ$151
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Crowne Plaza Chengdu City Center by IHG

About the area

Chengdu

A luxury stay in Chengdu awaits you at Crowne Plaza Chengdu West by IHG. You'll be 7.5 km (4.6 mi) from Jinsha Site Museum and 10.3 km (6.4 mi) from University of Electronic Science and Technology of China. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at 悦水疗 can include massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The restaurant, Garden Cafe, serves Asian cuisine and is open for breakfast, lunch and dinner. 1982 Lobby Lounge is the hotel's own lobby lounge. 26910 square feet (2500 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include limo/town car service. Added amenities include free Wi-Fi in public areas and a 24-hour gym. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4.5-property class Pidu District hotel include Mt. Fenghuang Park and Taikoo Li Shopping Center.

What's nearby

  • Jinsha Site Museum - 7 min drive - 7.5 km
  • Wide and Narrow Street - 10 min drive - 10.7 km
  • Tianfu Square - 13 min drive - 13.6 km
  • Taikoo Li Shopping Center - 14 min drive - 15.0 km
  • Chengdu Research Base of Giant Panda Breeding - 19 min drive - 20.6 km

Getting around

  • Hongpailou Railway Station - 13 min drive
  • Baicao Road Station - 13 min walk
  • Chengdu (CTU-Shuangliu Intl.) - 35 min drive

Restaurants

  • ‪秘食采 - ‬13 min walk
  • ‪四叶草时尚餐吧 - ‬11 min walk
  • ‪龙凤抄手 - ‬8 min walk
  • ‪电子科技大学成都学院.晨曦餐厅 - ‬11 min walk
  • ‪麦田量贩ktv - ‬11 min walk

About this property

Crowne Plaza Chengdu West by IHG

Luxury hotel with 2 restaurants and full-service spa
Crowne Plaza Chengdu West by IHG offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include 11 meeting rooms and limo/town car service. Event space at this hotel measures 26910 square feet (2500 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Crowne Plaza Chengdu West by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.

  • 347 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Conference rooms
  • 26910 sq ft of conference space
  • 2500 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Chengdu West by IHG offers 347 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a bath, bathrobes, slippers and hairdryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 悦水疗. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 148 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 1982 Lobby Lounge
  • Garden Cafe
  • Yi dufu

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 26,910 square feet of conference space

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 293.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 148 per person
  • Rollaway bed fee: CNY 293.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Chengdu West
Crowne Plaza Hotel Chengdu West
Crowne Plaza Chengdu West Hotel
Crowne Plaza Chengdu West
Crowne Plaza Chengdu West by IHG Hotel
Crowne Plaza Chengdu West an IHG Hotel
Crowne Plaza Chengdu West by IHG Chengdu
Crowne Plaza Chengdu West by IHG Hotel Chengdu

Frequently asked questions

What is the cancellation policy at Crowne Plaza Chengdu West by IHG?

Crowne Plaza Chengdu West by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Chengdu West by IHG?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chengdu West by IHG on 4 Apr 2025 start from NZ$146.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Chengdu West by IHG?

Yep, Crowne Plaza Chengdu West by IHG has a free self car park.

Is there a spa on site at Crowne Plaza Chengdu West by IHG?

Yep, 悦水疗 is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Crowne Plaza Chengdu West by IHG have a pool?

Crowne Plaza Chengdu West by IHG has an indoor pool.

What luxury perks are available at Crowne Plaza Chengdu West by IHG?

Crowne Plaza Chengdu West by IHG features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Chengdu West by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Chengdu West by IHG.

Is Crowne Plaza Chengdu West by IHG family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Chengdu West by IHG is a hit with families.

Does Crowne Plaza Chengdu West by IHG serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza Chengdu West by IHG?

No, Crowne Plaza Chengdu West by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Chengdu West by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Chengdu West by IHG?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Chengdu West by IHG?

No, pets are not allowed.

Crowne Plaza Chengdu West by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 42 reviews
Rating 8 - Good. 16 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They went above and beyond to make my family and I feel welcome. The rooms were nice, but some aspects felt past their prime. While the room was non-smoking, there was a lingering smell of smoke in some areas. The hotel is well away from the city center and required a long walk to get to any food options. However, it was very convenient for our trip out of Xipu Station.
Stayed 1 night in Jul 2024

6/10 Okay

Mani

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Shower stall was very moldy (black) and the carpet was full of stain. Smelled like beer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mani

Liked: Cleanliness, staff & service
V
Stayed 5 nights in Sep 2023

6/10 Okay

Mani

Stayed 7 nights in Sep 2023

8/10 Good

Yueh Huei, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
city vicinity clean and safe
Stayed 1 night in May 2023

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Changdu
Excellent hotel at a good price (western standards). Hotel is very modern, clean. Rooms are spacious, modern and high quality. Breakfast buffet was outstanding, with extensive selection.Highly recommend.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Not a 5-star hotel in some regards
The hotel has excellent facilities like a swimming pool and a well equipped gym. The only downside is that the exterior part of the hotel was undergoing some road work and renovation. There was no proper signage on the way to access the hotel. As the entrance is on the second floor, the path to get to the lobby is not clearly labelled and I had to travel a fair distance to get to the lobby. It was inconvenient when I had a luggage to lug. A few days before I checked out, the road to access the lobby was sealed off and again no access sign was placed to guide the hotel guests to access the main road. I think the hotel needs to be pre-emotive in ensuring that signage is clearly placed to guide the exit and entrance into the lobby from the main road. The staircase also need to be lit properly. On the night when the earthquake tremor was felt, I could not access the ground floor using the staircase because it was poorly lit.
Stayed 13 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business
The hotel felt luxurious & it was well maintained. Room was large & comfortable. Breakfast spread was quite good. Overall a pleasant stay.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, OK breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Joo Huan

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, a good stay.
1) English language skill can be improved 2) Service (waiting time for food to be served) can be improved. Overall, a good stay.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
It is a nice hotel to stay in
Stayed 4 nights in Nov 2017

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unwelcoming reception from front desk
Front desk checking in did not see to needs and request of guests despite repeated reminders. Just turn a deaf ear and allocate twin bedroom on different floor for two rooms when we booked and paid for King bedroom. Most unsatisfactory.
Stayed 3 nights in Nov 2017

10/10 Excellent

Cheryl, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel
This is a beautiful hotel with very helpful staff. The "single" beds are actually queen size so there is plenty of room for 4 in a room. Although the hotel is not downtown, it is walking distance to a street full of restaurants (especially hot pot restaurants, for which Chengdu is famous) and shops. We were in Chengdu to see the panda research center at Wolong and our guide suggested this hotel as it is located near the freeway and cut an hour off of our drive to the panda research center, allowing us to get there ahead of the crowds. It was an excellent suggestion. I would recommend this hotel to anyone not wanting to stay in downtown Chengdu.
Stayed 2 nights in Sep 2017

10/10 Excellent

Vadim, Tel-Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Chengdu
Very nice hotel in Chengdu

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sudarsono

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Xingzao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Dong-hyun

출장
단순 출장지 숙박으로는 괜찮아요
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適ではある
とても快適なホテルですが、周りに店が何も無いので、車がないと厳しいと思います。
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
惜しい
非常に快適なホテルですが、周りに店が何も無いので、車が無いと厳しいと思います。
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的選擇
服務好，早餐菜色多樣，房價稍貴了一點，但還可以接受。
Stayed 2 nights in Mar 2019