Kempinski Hotel Chengdu (Chengdu, CHN): Reviews & Deals from NZ$111

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Luxury hotel connected to the convention centre in Chengdu with 3 restaurants

Dates

December 2024

January 2025

3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

Spa

Breakfast available

Gym

Housekeeping

includes taxes & fees

9 Dec - 10 Dec

Explore the area

Ren Min Nan Road 42, Chengdu, Sichuan, 610041

Sichuan University
4 min drive
Tianfu Square
6 min drive
People's Park
6 min drive
Chengdu (CTU-Shuangliu Intl.)
17 min drive

Room options

Executive Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Premium bedding

34 sq m
City view
Sleeps 3
2 Single Beds

Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Premium bedding

34 sq m
City view
Sleeps 3
1 King Bed

Executive Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Down duvet

68 sq m
City view
Sleeps 3
1 King Bed

Superior Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Premium bedding

34 sq m
City view
Sleeps 3
1 King Bed

Deluxe Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Down duvet

88 sq m
City view
Sleeps 3
1 King Bed

Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Premium bedding

34 sq m
City view
Sleeps 3
2 Single Beds

Executive Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Premium bedding

34 sq m
City view
Sleeps 3
1 King Bed

Standard Room (Standard Room King)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Premium bedding

30 sq m
Sleeps 3
1 King Bed

Family Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Down duvet

62 sq m
City view
Sleeps 3
1 King Bed

Superior Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Premium bedding

34 sq m
City view
Sleeps 3
2 Single Beds

Classic Double Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Premium bedding

34 sq m
City view
Sleeps 3
1 King Bed

Junior Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow menu

Select Comfort bed

Down duvet

66 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About the area

Chengdu

Kempinski Hotel Chengdu places you in the heart of Chengdu, connected to the convention centre and 1.4 km (0.9 mi) from Chengdu United States Consulate. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Jivana Spa can include hot stone massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The buffet restaurant, Seasons Restaurant, serves international cuisine and is open for breakfast and lunch. At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, gym, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 5-property class Wuhou hotel, you'll find Taikoo Li Shopping Center.

What's nearby

Sichuan University - 4 min drive - 3.0 km
Tianfu Square - 6 min drive - 5.8 km
Chengdu IFS - 7 min drive - 6.8 km
Wuhou Temple - 7 min drive - 6.4 km
Taikoo Li Shopping Center - 7 min drive - 6.5 km

Getting around

South Railway Station - 6 min drive
Nijiaqiao Station - 11 min walk
Chengdu (CTU-Shuangliu Intl.) - 17 min drive

Restaurants

‪云门锦翠 - ‬12 min walk
‪邱公馆咖啡烘焙屋 - ‬5 min walk
‪飞酒吧 - ‬5 min walk
‪快车道浪漫休闲吧 - ‬9 min walk
‪翡翠丽都商务会所 - ‬13 min walk

About this property

Kempinski Hotel Chengdu

Luxury hotel connected to the convention centre in Chengdu with 3 restaurants

Kempinski Hotel Chengdu offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a nightclub, and spa services are also featured at the luxury Kempinski Hotel Chengdu. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Chengdu hotel.

1 building

471 guestrooms or units

20 levels

3 dining venues

Conference rooms

Built in 2004

Nightclub

Deli

Poolside lounge chairs

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Lift

Smoking in designated areas

Bar or lounge

Kempinski Hotel Chengdu offers 471 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jivana Spa. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 118 for adults and CNY 78 for children
3 restaurants
A bar/lounge
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

DR Restaurant & Bar
Harmony Chinese
Kempi Deli
Seasons Restaurant

Family friendly

Arcade/game room
Children's pool
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Barbecue grill
Garden
Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa tub
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

1 building
20 floors
Ballroom
Banquet hall
Built in 2004
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Select Comfort mattress

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Minibar
Paper towels

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 8 March to 23 March:

Bar/Lounge
Dining venue

The following facilities are closed for Lunar New Year:

Bar/lounge

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 360.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 118.00 for adults and from CNY 78 for children
Airport shuttle fee: CNY 200 per vehicle (one-way)
Airport shuttle fee per child: CNY 200 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chengdu Hotel Kempinski

Chengdu Kempinski

Chengdu Kempinski Hotel

Hotel Kempinski Chengdu

Kempinski Chengdu

Kempinski Chengdu Hotel

Kempinski Hotel Chengdu

Kempinski Hotel Chengdu Hotel

Kempinski Hotel Chengdu Chengdu

Kempinski Hotel Chengdu Hotel Chengdu

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Chengdu?

Kempinski Hotel Chengdu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Chengdu?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Chengdu on 9 Dec 2024 start from NZ$110.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Chengdu?

Yep, Kempinski Hotel Chengdu has a free self car park.

Is there a spa on site at Kempinski Hotel Chengdu?

Yep, Jivana Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Kempinski Hotel Chengdu have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Kempinski Hotel Chengdu?

Kempinski Hotel Chengdu features a full-service spa, a nightclub and an indoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Kempinski Hotel Chengdu a romantic place to stay?

A hot tub and a lounge bar, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Kempinski Hotel Chengdu.

Is Kempinski Hotel Chengdu family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that Kempinski Hotel Chengdu is a hit with families.

Are there hot tubs in the rooms at Kempinski Hotel Chengdu?

No, but there are deep-soaking baths in the guestrooms.

Does Kempinski Hotel Chengdu serve breakfast?

You bet, buffet breakfast is on offer weekdays from 6:30 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Kempinski Hotel Chengdu?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Kempinski Hotel Chengdu?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from March 8 until March 23. The bar/lounge is closed on Lunar New Year.

What time are check-in & check-out at Kempinski Hotel Chengdu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Chengdu?

No, pets are not allowed.

Kempinski Hotel Chengdu Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Good

Wing Fai

7 Apr 2024

Stayed 3 nights in Mar 2024

10/10 Excellent

Rares-Mihai

Business traveller

1 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Mar 2024

10/10 Excellent

Wen, Vancouver

Business traveller

7 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great amenities, room was a little small. Overall its a great place to stay!

Stayed 1 night in Dec 2019

8/10 Good

John

Business traveller

21 Sept 2019

Liked: Staff & service

Nice hotel but needs renovation - looking a bit tried

Stayed 1 night in Sep 2019

8/10 Good

Stephen

Business traveller

29 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

19 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2019

10/10 Excellent

Robyn

17 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and comfort

The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.

Stayed 13 nights in May 2019

10/10 Excellent

Melissa

3 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Chengdu

A good stay helpful staff . Good hotel although rooms slightly dark

Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

13 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

nice hotel with full facilities.

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

6 Nov 2018

Liked: Staff & service

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

21 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2018

6/10 Okay

Qihong

9 Aug 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Good hotel, poor service!

Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.

Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

30 Jul 2018

Liked: Cleanliness, room comfort

Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

17 Jun 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2018

4/10 Poor

Poh

26 May 2018

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel too old

Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

19 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

Their service was great! They helped English-speakers with all their concerns!

Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

23 Apr 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dispointed, dirty room/bad food/awful service

This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.

6/10 Okay

Jingjing

13 Apr 2018

Liked: Cleanliness

10/10 Excellent

Verified traveller

21 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Overnight stay while transiting through China

Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

5 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near shopping area

This was a nice hotel to stay in. The room was comfy and the price was good. A couple of the employees spoke some English, but it was better than other places that I stayed at.

Stayed 1 night in Sep 2017

10/10 Excellent

michael

19 Jun 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel one of the best I've stayed in China

Stayed 1 night in Jun 2017

10/10 Excellent

michael

14 Jun 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service around

We will start going to Chengdu on a regular basis. After our stay this will be our home in Chengdu. One of the best hotels we have stayed in

Stayed 3 nights in Jun 2017

10/10 Excellent

ROBERT CV

18 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star location. Great Staff. Comfortable bed.

Great Breakfast. Cordial staff. Very good location

8/10 Good

Leanne, Sydney, Australia

18 Sept 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Good location to the pandas

Good hotel in a good location for going to see the pandas - only 30 minutes by car. Loved that the room has a Phillips docking station to charge your phone. The shower is fabulous with all the different jet sprays. Only negative is that the staff makes quite a lot of noise in the corridors when cleaning and chat loudly to each other very early in the mornings.

2/10 Terrible

Verified traveller

11 May 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible environment. Horrible service. Bad room condition.

Kempinski Hotel Chengdu

Photo gallery for Kempinski Hotel Chengdu

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Executive Room

Executive Room

Highlights

View all photos for Deluxe Room

Deluxe Room

Highlights

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for Superior Room

Superior Room

Highlights

View all photos for Deluxe Suite

Deluxe Suite

Highlights

View all photos for Deluxe Room

Deluxe Room

Highlights

View all photos for Executive Room

Executive Room

Highlights

Standard Room (Standard Room King)

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Superior Room

Superior Room

Highlights

View all photos for Classic Double Room

Classic Double Room

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

Similar properties

Shangri-La Chengdu

About the area

Chengdu

What's nearby

Getting around

Restaurants

About this property

Kempinski Hotel Chengdu

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types