Waldorf Astoria Chengdu

5.0 star property
Luxury hotel connected to the convention centre in Chengdu with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldorf Astoria Chengdu

Lake
Exterior
Couples treatment room(s), steam room, body treatments, hydrotherapy
Indoor pool, pool loungers
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041
  • Jiufang Shopping Center
    6 min walk
  • New Century Global Center
    2 min drive
  • Century City International Exhibition Center
    5 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    21 min drive

Room options

King Deluxe with Study

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

King Premier Lifestyle Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

2 Queen Premier Lifestyle Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

King One Bedroom Waldorf Astoria Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 105 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

King Deluxe Skyline View Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

2 Queen Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

2 Queen Skyline View Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

King Accessible Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

King One Bedroom Ambassador Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 160 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

King Two Bedroom Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
LED TV
  • 215 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds

King Two Bedroom Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Minibar (some free items)
  • 377 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds

Similar properties

About the area

Chengdu

At Waldorf Astoria Chengdu, you'll be connected to the convention centre and 1.8 km (1.1 mi) from New Century Global Center. Highlights at this luxury hotel include 6 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include hot stone massages and body scrubs along with aromatherapy and Ayurvedic treatments. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. 20452 square feet (1900 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Wuhou hotel include People's Park and Chengdu IFS.

What's nearby

  • New Century Global Center - 2 min drive - 2.1 km
  • People's Park - 8 min drive - 8.3 km
  • Chengdu IFS - 8 min drive - 9.2 km
  • Wuhou Temple - 8 min drive - 8.9 km
  • Taikoo Li Shopping Center - 8 min drive - 9.3 km

Getting around

  • South Railway Station - 6 min drive
  • Financial City Station - 10 min walk
  • Chengdu (CTU-Shuangliu Intl.) - 21 min drive

Restaurants

  • ‪星巴克 - ‬1 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪舌尖记忆 - ‬3 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪太平洋咖啡 - ‬3 min walk

About this property

Waldorf Astoria Chengdu

Luxury hotel connected to the convention centre in Chengdu with 6 restaurants
Waldorf Astoria Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 20452 square feet (1900 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a library are also featured at the luxury Waldorf Astoria Chengdu. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Chengdu hotel.

  • 289 guestrooms or units
  • 14 levels
  • 52 buildings
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 20452 sq ft of conference space
  • 1900 sq. m of conference space
  • Built in 2017
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Waldorf Astoria Chengdu offers 289 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with cable channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Chengdu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per 24-hour period)
  • Available in some public areas: WiFi (CNY 40 per 24-hour period)

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee: CNY 258 for adults and CNY 129 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (20,452 square foot of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 14 floors
  • 52 buildings
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 for adults and from CNY 129 for children
  • Fee for in-room wireless Internet: CNY 40 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CNY 40 per 24-hour period (rates may vary)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Frequently asked questions

What is the cancellation policy at Waldorf Astoria Chengdu?

Waldorf Astoria Chengdu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waldorf Astoria Chengdu?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Waldorf Astoria Chengdu on 24 Nov 2024 start from NZ$311.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waldorf Astoria Chengdu?

Yep, Waldorf Astoria Chengdu has a free self car park. Onsite parking is limited.

Is there a spa on site at Waldorf Astoria Chengdu?

Yep, there is an onsite spa at Waldorf Astoria Chengdu. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Waldorf Astoria Chengdu have a pool?

Waldorf Astoria Chengdu has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Waldorf Astoria Chengdu?

Waldorf Astoria Chengdu features a full-service spa, an indoor pool and 6 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Waldorf Astoria Chengdu a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Waldorf Astoria Chengdu.

Is Waldorf Astoria Chengdu family-friendly?

You bet! With amenities such as supervised childcare and a playground, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Waldorf Astoria Chengdu is a hit with families.

Does Waldorf Astoria Chengdu serve breakfast?

Yep, buffet breakfast is available at Waldorf Astoria Chengdu.

Is there a free airport shuttle available at Waldorf Astoria Chengdu?

No, Waldorf Astoria Chengdu does not offer an airport shuttle service.

Is there a bar or restaurant at Waldorf Astoria Chengdu?

Yep, Waldorf Astoria Chengdu has 6 restaurants.

What time are check-in & check-out at Waldorf Astoria Chengdu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Waldorf Astoria Chengdu?

No, pets are not allowed.

Waldorf Astoria Chengdu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 11 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jiahui

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some bed bugs bite me, so sad about it 😭😭
Stayed 3 nights in Jul 2024

4/10 Poor

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities
Not up to the standard of this kind of hotel.
The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Linghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the hotels you should stay
It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Stayed 2 nights in May 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great service
Really enjoyed stay, nice service. We definitely will stay there again.
Stayed 1 night in Feb 2018

10/10 Excellent

Zhengjie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
奢华酒店
整体感觉很不错,设施服务等各方面都很好
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

ning

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
51樓餐廳享用了2次晚餐,第一次食物及服務非常好,當時的男經理非常細心安排沒有果仁的麵包,隔一天第二次真的不行,最基本麵包都是焦燶的,服務及當天的女經理非常怠慢,49樓餐廳更加不行,任由她人隨意拍照走來走去,影響人客用餐。這真的須要改善。
Stayed 4 nights in Jan 2024

8/10 Good

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 服務員很親切 是華爾道夫 !
Stayed 1 night in Aug 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 裝潢很華麗 服務員很親切:)
Stayed 1 night in Aug 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
位置很方便 前台接電話的服務員態度有待加強 ! 服務業不應該那麼沒有耐性
Stayed 4 nights in Jul 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
位置很方便
Stayed 1 night in Jul 2021

10/10 Excellent

Yixuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好, 旁邊就是商步行就可以到很方便
Stayed 1 night in Apr 2021

2/10 Terrible

Yixuan

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间视野开阔,可以看到金融城夜景,房间安静舒适。酒店楼下就是购物中心,很方便。
Stayed 1 night in Apr 2020

10/10 Excellent

jiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很喜欢这个酒店,下次还会来住
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
需注意餐饮卫生
Stayed 1 night in Mar 2019