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Courtyard by Marriott Chennai

4.0 star property
Family-friendly hotel connected to a railway/underground station in Chennai with a full-service spa

Photo gallery for Courtyard by Marriott Chennai

Premium bedding, minibar, desk, laptop workspace
Suite, 1 Double Bed, Non Smoking, Kitchenette | Living area
37-inch flat-screen TV with cable channels, TV
Cocktail bar
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Laundry
  • Parking included
The current price is NZ$181
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
564 Anna Salai, Teynampet, Chennai, Tamil Nadu, 600018
  • Consulate General of the United States, Chennai
    ‪12 min walk‬
  • Apollo Hospital
    ‪3 min drive‬
  • Marina Beach
    ‪15 min drive‬
  • Chennai (MAA-Chennai Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2019
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2019
Blackout curtains
Premium bedding
  • 26.4 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2019
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2019
Blackout curtains
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Kitchenette

View from room

Suite, 1 Double Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 43.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2019
  • 43.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 King Bed

Apartment, 1 King Bed | Living room

Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 King Bed

Premium bedding, minibar, desk, laptop workspace

Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 109 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Room with City View Non smoking

Premium bedding, minibar, desk, laptop workspace

Club King Room with City View Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Apartment

Premium bedding, minibar, desk, laptop workspace

King Apartment

  • Sleeps 3
  • 1 King Bed

King Studio-Non-Smoking

  • Sleeps 3
  • 1 King Bed

4 Bay Apartment, Concierge Lounge Access, 1 Bedroom Larger Apartment, 1 King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Club Corner Kitchenette King Suite Non smoking

Premium bedding, minibar, desk, laptop workspace

Club Corner Kitchenette King Suite Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with City view

Premium bedding, minibar, desk, laptop workspace

Deluxe King Room with City view

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Large King Room

Premium bedding, minibar, desk, laptop workspace

Large King Room

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite-Concierge Lounge Access

Premium bedding, minibar, desk, laptop workspace

King Suite-Concierge Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Large Room, Guest Room, 2 Twin

Premium bedding, minibar, desk, laptop workspace

Large Room, Guest Room, 2 Twin

  • Sleeps 3
  • 2 Single Beds

3 Bay Apartment, Concierge Lounge Access, 1 Bedroom Apartment, 1 King

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, minibar, desk, laptop workspace

Presidential Suite

  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Chennai

Courtyard by Marriott Chennai places you in the centre of Chennai, connected to a railway/underground station and within a 30-minute stroll of Consulate General of the United States, Chennai and Apollo Hospital. Highlights at this family-friendly hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and reflexology. Rhapsody is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 4792 square feet (445 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Central Chennai hotel, you'll be 3.2 km (2 mi) from Sankara Nethralaya and 3.7 km (2.3 mi) from Anna University.

What's nearby

  • Consulate General of the United States, Chennai - 12 min walk - 1.0 km
  • Pondy Bazaar - 2 min drive - 2.0 km
  • Apollo Hospital - 3 min drive - 2.5 km
  • Sankara Nethralaya - 4 min drive - 3.4 km
  • Marina Beach - 15 min drive - 5.0 km

Getting around

  • AG-DMS Station - 1 min walk
  • LIC Metro Station - 3 min drive
  • Chennai International Airport (MAA) - 35 min drive

Restaurants

  • ‪Amma Chettinadu Restaurant - ‬7 min walk
  • ‪Paprika - ‬1 min walk
  • ‪365 A.S @ Hyatt Regency - ‬5 min walk
  • ‪Lobby Lounge Bar - ‬5 min walk
  • ‪Rhapsody - ‬1 min walk

About this property

Courtyard by Marriott Chennai

Family-friendly hotel connected to a railway/underground station in Chennai with a full-service spa
Courtyard by Marriott Chennai offers its guests a full-service spa and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 4792 square feet (445 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the family-friendly Courtyard by Marriott Chennai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. A complete renovation of Courtyard by Marriott Chennai was completed in June 2019.

Smoking is allowed in designated areas at this 4-star Chennai hotel.

  • 242 guestrooms or units
  • 10 levels
  • 4792 sq ft of conference space
  • 445 sq. m of conference space
  • Built in 2005
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Chennai offers 242 accommodations, which are accessible via exterior corridors and feature minibars and free newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: WiFi (INR 499 per night); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 699 to 699 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Paprika
  • Rhapsody
  • The Muffin Tree

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Free cot
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,792 square foot of space)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in bathtub (76 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (79 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Courtyard by Marriott Chennai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 699 to 699 per person
  • Fee for in-room wireless Internet: INR 499 per night (rates may vary)
  • Airport shuttle fee: INR 1344 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chennai Courtyard
Chennai Courtyard Marriott
Chennai Marriott
Chennai Marriott Courtyard
Courtyard Chennai
Courtyard Chennai Marriott
Courtyard Marriott Chennai
Courtyard Marriott Hotel Chennai
Marriott Chennai
Marriott Courtyard Chennai
Courtyard By Marriott Chennai Hotel Chennai (Madras)
Courtyard Marriott Chennai Hotel
Courtyard Marriott Chennai
Courtyard By riott Chennai Ch
Courtyard by Marriott Chennai Hotel
Courtyard by Marriott Chennai Chennai
Courtyard by Marriott Chennai Hotel Chennai

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Chennai?

Courtyard by Marriott Chennai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Chennai?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Chennai on 1 Apr 2025 start from NZ$181.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Chennai?

Yep, Courtyard by Marriott Chennai has a free self car park and free valet parking.

Are there any beaches close to Courtyard by Marriott Chennai?

The closest beach to Courtyard by Marriott Chennai is Marina Beach (4.4 km).

Is there a spa on site at Courtyard by Marriott Chennai?

Yep, there is an onsite spa at Courtyard by Marriott Chennai. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

What makes Courtyard by Marriott Chennai a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Courtyard by Marriott Chennai.

Is Courtyard by Marriott Chennai family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Chennai is a hit with families.

Does Courtyard by Marriott Chennai serve breakfast?

You bet, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Courtyard by Marriott Chennai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Courtyard by Marriott Chennai?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Chennai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Chennai?

No, pets and service animals are not allowed.

Courtyard by Marriott Chennai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 309 reviews
Rating 8 - Good. 86 out of 309 reviews
Rating 6 - Okay. 27 out of 309 reviews
Rating 4 - Poor. 14 out of 309 reviews
Rating 2 - Terrible. 22 out of 309 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALOK

Stayed 1 night in Dec 2024

8/10 Good

Deepa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was really good, and the room was nice with good housekeeping staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nirmalkumar

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best places to stay in chennai
Stayed 6 nights in Aug 2024

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff and facilities. Great part of the city. Will definitely recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Kal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property excellent staff. Very courteous and polite
Stayed 5 nights in Jul 2024

10/10 Excellent

Alex

Stayed 3 nights in Jul 2024

10/10 Excellent

Basker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, all the staff are awesome , they are very helpful and very responsive . Will consider to stay again in the future .
Stayed 7 nights in Jul 2024

10/10 Excellent

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Deepa

Stayed 1 night in Jul 2024

8/10 Good

Ashwinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kandiah

Stayed 4 nights in Jul 2024

8/10 Good

Suhas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Aradhya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhygienic and stinky smell corridors. Food kept outside other rooms for hours. Receptionists Malvika was unprofessional and not skilled.
Stayed 1 night in Jul 2024

2/10 Terrible

Aradhya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Corridor outside the room had stinking smell and unhygienic. Never going to book this hotel again in Chennai.
Stayed 1 night in Jul 2024

2/10 Terrible

Vijeesh

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly, the amenities were shockingly unhygienic Even the common areas such as the lobby and hallways, were poorly maintained with visible dust and grime. The dinner at the hotel's restaurant was utterly wasteful. The food quality was subpar with dishes that were either overcooked or lacked flavor entirely. The presentation was unappealing and the buffet spread looked unappetizing and stale. Moreover, the staff exhibited a disappointing attitude throughout my stay. From the front desk to the restaurant servers there was a pervasive sense of indifference and rudeness. My requests for assistance were met with reluctance and even outright hostility at times. This kind of service is unacceptable for any hotel, let alone one with a five-star rating. The lack of hygiene, poor food quality and unprofessional staff attitudes made for an unpleasant visit. I would not recommend this hotel to anyone seeking a truly five-star experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

KAMALJOT

Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Amazing staff, bathroom could be cleaner
The staff was wonderful, kind and always eager to help. The elevators smelled strongly of food the entire stay. The fourth floor smelled musty as soon as you exited the elevator. The room was nice and organized well but the bathroom shower was moldy. I hate leaving anything negative since the staff was above and beyond amazing, but the condition of the shower was disgusting and the moldy smell was off-putting. I'd have forgiven the elevator smell if the other two hadn't be an issue.
Stayed 3 nights in Apr 2024

8/10 Good

Visagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom doors are noisy when we try to close it
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2024

4/10 Poor

Shanthi, Fullerton

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The property was ok The rooms were not maintained well We had issues with the tolilet not flushing The shower not draining The a/c did not work well. The power kept going out I. One of our rooms the power kept going out and we had a hard time changing rooms They were constantly asking us how the service was and it was getting difficult to have a conversation with family when having breakfast
Stayed 2 nights in Feb 2024

8/10 Good

KAPIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel poor transportation service.
Driver meeting us at the airport at 05:30 was 20 minutes late. No explanation or recompense. Then luggage was not delivered to room for over an hour until we went to reception to collect it ourselves. We just wanted to go to sleep. At the end of our stay we needed a taxi for a 4 minute drive. They wanted to charge 1200 plus tax. We took an Uber for 150. Housekeeping also took 2 days and repeated requests to provide an extra toilet roll. You may well expect a spare in a hotel of this standard!
Stayed 4 nights in Jan 2024