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Brookside

3.0 star property
Victorian hotel with coffee shop/cafe and restaurant
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Brookside

Front of property - evening/night
Garden
Room
Food and drink
Room | Bathroom

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Brook Lane, Chester, England, CH2 2AN
  • University of Chester
    7 min walk
  • Chester City Walls
    13 min walk
  • Countess of Chester Hospital
    15 min walk
  • Chester (CEG-Hawarden)
    25 min drive

Room options

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Attic Double/Twin

Room

Attic Double/Twin

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed)

Double Room (Four-poster bed)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Mercure Chester Abbots Well Hotel
Pool
Spa
Pet-friendly
Kids pool
3.7 out of 5, Good, (1011)
The price is NZ$175
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Mercure Chester Abbots Well Hotel

About the area

Chester

At Brookside you'll be within just a 15-minute stroll of Chester City Walls and University of Chester. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Brook View Restaurant, is open for breakfast and dinner. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 7:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Chester hotel include Chester Racecourse and Chester Zoo.

What's nearby

  • University of Chester - 7 min walk
  • Chester City Walls - 13 min walk
  • Chester Cathedral - 18 min walk
  • Chester Racecourse - 3 min drive
  • Chester Zoo - 4 min drive

Getting around

  • Bache Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • ‪The Bouverie Arms - ‬12 min walk
  • ‪Rileys Sports Bars - ‬9 min walk
  • ‪George & Dragon Chester - ‬8 min walk
  • ‪Istanbul BBQ - ‬18 min walk
  • ‪The Deva Tap - ‬16 min walk

About this property

Brookside

Victorian hotel with coffee shop/cafe and restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1900
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Brookside offers 28 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

What is the cancellation policy at Brookside?

Brookside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Brookside?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Brookside on 10 Nov 2024 start from NZ$183.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Brookside?

Yep, Brookside has a free self car park.

What makes Brookside a romantic place to stay?

A lounge bar and late-night room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Brookside.

Does Brookside serve breakfast?

Yep, English brekkie is on offer weekdays from 7:30 AM to 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Brookside?

No, Brookside does not offer an airport shuttle service.

Is there a bar or restaurant at Brookside?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Brookside?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Brookside?

No, only service animals are allowed.

Brookside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 365 reviews" "
Rating 8 - Good. 148 out of 365 reviews" "
Rating 6 - Okay. 50 out of 365 reviews" "
Rating 4 - Poor. 15 out of 365 reviews" "
Rating 2 - Terrible. 1 out of 365 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was perfect only fault was the water was cold
Stayed 1 night in Jun 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Amenities
I loved this Hotel. Very welcoming and friendly. I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return
Stayed 2 nights in Jun 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Single traveller perfect for my requirements. Doesn’t have any great pretensions but why should it. Very friendly and helpful staff. Will return.
Stayed 1 night in Jun 2024

10/10 Excellent

Cameron

Stayed 1 night in Jun 2024

8/10 Good

Kevin

Stayed 1 night in May 2024

6/10 Okay

James

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely independent hotel worth a visit.
I had a pleasant one night stay. It was clean and tidy, the shower was a little feeble but it did the job! Breakfast was very nice and the staff always willing to help. Would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room clean but small. Comfortable lounge area
Stayed 1 night in Mar 2024

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Reception, Housekeeping and Restaurant team. Comfortable unpretentious hotel without that corporate blandness. Great breakfast and WIFI.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff. Clean and well equipped.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikolaos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice stay for 1 evening. Had evening meal which was delicious
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

mark

Stayed 1 night in Jan 2024

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo room
Had the solo traveller room although it was a small room it had everything you needed. Ensuit bathroom was good size. Bed was a queen size which was big enough for one.
Stayed 1 night in Dec 2023

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mixed review
I received a really warm welcome on arrival and was directed to my room. The building has a lot of character, however, this does mean a lot of creaky floorboards. I stayed in an economy room. As such, it was tiny, but ample for one night. The bathroom was clean, the shower was hot with sufficient water from the shower head. Fabulous cooked breakfast, catered for my gluten and dairy allergy without prior notice. Negatives - Bald patches in the carpet. The bed was hard and very uncomfortable. The room was hot (it's December, so this shouldn't have been an issue!). I had to open the window overnight which exacerbated the noise from the traffic outside. On top of that, the duvet was thick, hot and heavy. I think I spent most of the night awake! The floorboards creaked from the room above. Walls are thin, so when the person next door comes in or goes out, it sounds like they are in the room with you! The beeper on the door is loud, so when your neighbour doesn't shut the door properly, it can go on for ages. All in all, the staff are great and the breakfast was lovely, but it's not enough to make me want to stay again.
Stayed 1 night in Dec 2023

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service
Lovely Hotel, cosy, friendly and helpful staff. Convenient ten minute walk into the town centre. Breakfast was ok. Evening meal was ok, far too salty. Rooms need updating, decor a bit tired and dated. Parking very tight but thankful there was parking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 15 minutes walk into Chester. Staff very freindly and helpful. Lovely breakfast. Free parking on site.
Stayed 1 night in Dec 2023

10/10 Excellent

lesley

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 1 night in Dec 2023