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Crabwall Manor & Spa, BW Signature Collection

3.0 star property
Hotel in Chester with full-service spa and health club

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Indoor pool, pool loungers
Lobby
Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
The current price is NZ$177
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Chester City Walls
    ‪5 min drive‬
  • Chester Racecourse
    ‪5 min drive‬
  • Chester Zoo
    ‪5 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (View)

Suite, 1 Double Bed, Non Smoking (View)

Suite, 1 Double Bed, Non Smoking (View)

Highlights

Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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Exterior

Hotel Indigo Chester by IHG

Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,007 reviews
The price is NZ$202
includes taxes & fees
27 Apr - 28 Apr
Hotel Indigo Chester by IHG

About the area

Chester

At Crabwall Manor & Spa, BW Signature Collection you'll be 3.2 km (2 mi) from Chester Zoo and 2.5 km (1.5 mi) from University of Chester. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at ESPA can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Chester hotel include Chester City Walls and Chester Racecourse.

What's nearby

  • University of Chester - 4 min drive - 3.0 km
  • Chester City Walls - 5 min drive - 3.9 km
  • Chester Cathedral - 5 min drive - 4.2 km
  • Chester Racecourse - 5 min drive - 4.5 km
  • Chester Zoo - 5 min drive - 5.5 km

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪The Oakfield - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel in Chester with full-service spa and health club
Crabwall Manor & Spa, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a sauna, and spa services are also featured at the business-friendly Crabwall Manor & Spa, BW Signature Collection. Free self parking is available.

This 3-star Chester hotel is smoke free.

  • 48 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Polish

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Exterior

The Mill Hotel & Spa

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  • Breakfast included
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4.4 out of 5, Excellent, 1,871 reviews
The price is NZ$160
includes taxes & fees
30 Apr - 1 May
The Mill Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 16.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Frequently asked questions

Is parking available at Crabwall Manor & Spa, BW Signature Collection?

Yep, Crabwall Manor & Spa, BW Signature Collection has a free self car park.

How much does it cost to stay at Crabwall Manor & Spa, BW Signature Collection?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Crabwall Manor & Spa, BW Signature Collection on 21 Apr 2025 start from NZ$176.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Crabwall Manor & Spa, BW Signature Collection?

The closest beach to Crabwall Manor & Spa, BW Signature Collection is Tranmere Beach (18.5 km).

Is there a spa on site at Crabwall Manor & Spa, BW Signature Collection?

Yep, ESPA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Crabwall Manor & Spa, BW Signature Collection have a pool?

Crabwall Manor & Spa, BW Signature Collection has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crabwall Manor & Spa, BW Signature Collection?

Crabwall Manor & Spa, BW Signature Collection features a full-service spa, a health club and an indoor pool.

What makes Crabwall Manor & Spa, BW Signature Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Crabwall Manor & Spa, BW Signature Collection.

Does Crabwall Manor & Spa, BW Signature Collection serve breakfast?

Yep, travelers give a thumbs up to the to-go brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Crabwall Manor & Spa, BW Signature Collection?

No, Crabwall Manor & Spa, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Crabwall Manor & Spa, BW Signature Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crabwall Manor & Spa, BW Signature Collection?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Crabwall Manor & Spa, BW Signature Collection?

No, only service animals are allowed.

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 388 out of 884 reviews
Rating 8 - Good. 279 out of 884 reviews
Rating 6 - Okay. 132 out of 884 reviews
Rating 4 - Poor. 61 out of 884 reviews
Rating 2 - Terrible. 24 out of 884 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

jerzy

Travelled with family
Liked: Cleanliness, amenities
Room large and airy, spa very welcome, breakfast ample if unexciting, staff helpful when asked. Restaurant menu limited, and ability to cope with more than 6 guests in a party poor. Ability to pay, poor; card machine in reception "unable to connect to host" for multiple cards (whereas bar one OK, meaning paying for meals a time consuming and tortuous process)
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Rhian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Receptionist was new to his role but was really helpful, welcoming and professional.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful hotel. We stayed in a Junior Suite and the room was spacious, well equipped and comfortable with a large bathroom and a separate seating and eating area. We had some nice food from Room Service and the service was excellent. Wouldn’t hesitate to stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

Graeme

Liked: Cleanliness, room comfort

Ok but not great.

The heating wasn't working in the bedroom. Electric heaters were already in the room so they knew about it. Not enough space for breakfast. Had a long wait even though we had booked a slot. They struggled to keep the breakfast topped up. Reception area isn't big enough for more than one receptionist so had a wait to be attended to. Not enough beds around the pool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here a few nights ago, no issues at all, my room was clean and tidy, breakfast was great. Every interaction with staff members was pleasant. My only tiny issue is and it may be my fault just as much - but the signage to the property isn’t fantastic and even though I know the area very well with living there for 8 years and I missed the turn off in thick fog granted, but it can be misleading. Apart from that issue I cannot fault the place
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Christmas stay

Crabwall Manor looks stunning as you arrive. We visited during the Christmas period and it was decorated beautifully with lights and trees. Checkin was easy and staff helpful with ordering a tax so we could visit the Christmas market. The room was spacious and clean. Bed was really comfortable too. The blinds on the skylights were broken so, had to use a coat hanger to reach to close them. We also had a leak on the extractor fan in the bathroom. This was following a tremendous amount of rain. Reported to reception. Breakfast was really lovely. Great choice and even better quality. Dining area was decorated for Christmas. Nice environment to eat. The spa is betting ready for an overall. The changing rooms look tired with a few locker doors in desperate need of repair. The pool and pool area was clean with a small sauna and larger steam room. The steam room wasn’t working so, was simply a room unfortunately. There wasn’t any hot water for showers either due to a maintenance issue. Overall, we enjoyed the stay and the value for money was good. A little love and care in some areas and the hotel and spa will be even better!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel looked really nice from the outside but was abit outdated inside. Was a great location for the price to get a uber into Chester for the Xmas markets. Was decorated for Xmas which we liked. Staff were not very friendly on check in , didn’t even tell us that there was a spa or gym to use or where to go for breakfast. Room was nice and clean , bed comfy. Would recommend for price and location and parking.
Stayed 1 night in Dec 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel wouldn't hesitate to return. Friendly staff,good food excellent service and a fantastic room great value.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

We found the hotel comfortable and clean . Staff are friendly but needs some entertainment in the evening. There were no Magazines newspapers or games to play. No welcome package in room ie places to visit and hotel facilities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great and in beauitful area spa looks great definitely stay again
Stayed 1 night in Dec 2024

6/10 Okay

Jane

Travelled with family

Good. Would stay again. Could be amazing with work

Nice place. Stayed in Very large suite. Great value for money. Lacking touches like tissues, no fridge, couldn’t stream from tv. Everything slightly tatty. Bed massive but quite hard and pillows like concrete. My nephew had soft pillows in his room so maybe I just lucked out. Paint splashes on dressing table and bedside tables that could have been cleaned off. Staff friendly. Helpful organising taxis but didn’t really provide any info on hotel when checking in eg WiFi code, restaurant and bar and heads up on pool availability for my young niece ( she couldn’t go swimming as it was adult time and we didn’t find out till we went along to the pool) No lift. Had to lug everything up 2 flights of stairs. No offer of help from reception. If I’d come with older relatives they would’ve struggled.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Excessively noisy & tired.

The room was large and spacious and the WiFi was fast and reliable. The bed was comfortable and the shower was hot and powerful. The downstairs area was nicely decorated for Christmas. The bar area was ok but service poor. David, the bartendender, was amiable but lacked any ability to multitask, often disappearing for a simple item like a spoon only to leave customers waiting for 10 minutes, seemlingly as if he had forgotten them entirely with drinks poured but not served. The biggest downfall was the ridiculous banging and crashing of doors and hotel infrastructure that was evident whilst in the room. This may be thin walls and creaky floors but was endless with only a couple of hours respite during the night. I may have been unlucky with my room allocation, even though I went superior, but restful it was not. Bring ear plugs as a necessity.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here! The staff were lovely and very helpful. We had 2 spa treatments, massage and Indian head massage, which was amazing, very relaxing. The hotel was decorated for Christmas which made the stay extra special. We did notice some areas of the hotel that could do with touching up and very squeaky floor boards while walking around the hotel. The spa facilities had everything especially loved the sauna. We did noticed again that the area around the pool could do with a clean throughout the day and the changing room, maybe just need to be kept on top off but noting that would stop me coming back.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly, relaxed, gorgeous spa, spacious, gorgeous views... we loved it
Stayed 2 nights in Nov 2024

8/10 Good

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall, think the spa changing rooms could do with some TLC but other than that was enjoyable. The room was lovely!
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty duvet.

We enjoyed our stay, the hotel is lovely and the staff on breakfast service were very accommodating. However, my husband had to go to reception on the first night because we spotted a dark patch through the duvet cover, on pulling the cover back there was a patch of blood bigger than my hand. The lady who came in to remove the duvet didn't apologise, she just looked embarrassed. I was uncomfortable after this and went and bought my own cover to sleep under. I know this can be seen as an over-reaction, but that's how I felt. I do have a photo, but I dont think it's family friendly. It is ashame because this is the first time in 10 years since we've been away for my birthday.
Stayed 3 nights in Nov 2024

8/10 Good

Cathie

Travelled with family
This was a lovely place. Could do with some lighting outside in the parking area as was very dark. You could also do with some more decent music in the bar area - that was a bit flat and no atmosphere. Other than that a lovely stay.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Paul John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable trip.

Stayed 1 night in Nov 2024

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024