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Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Front of property
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
The price is NZ$203
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • River Dee
    7 min drive
  • Chester Castle
    8 min drive
  • Chester Racecourse
    8 min drive
  • Chester (CEG-Hawarden)
    24 min drive

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

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The price is NZ$221
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includes taxes & fees
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About the area

Chester

At Grosvenor Pulford Hotel & Spa you'll be 4.6 km (2.8 mi) from Pontcysyllte Aquaduct and 4.6 km (2.9 mi) from Eaton Park. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Spa By Kasia can include massages, facials and body treatments along with aromatherapy and mani/pedis. The restaurant, Palm Court Restaurant, serves British cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna as well as access to aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Chester hotel include Chester City Walls and Chester Zoo.

What's nearby

  • River Dee - 7 min drive - 7.5 km
  • Chester Racecourse - 8 min drive - 8.6 km
  • Chester Cathedral - 9 min drive - 8.9 km
  • Chester City Walls - 10 min drive - 9.6 km
  • Chester Zoo - 12 min drive - 16.2 km

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • Liverpool (LPL-John Lennon) - 35 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Hotel in Chester with 2 restaurants and full-service spa
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and complimentary slippers. LCD televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

What is the cancellation policy at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grosvenor Pulford Hotel & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grosvenor Pulford Hotel & Spa on 24 Nov 2024 start from NZ$202.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grosvenor Pulford Hotel & Spa?

Yep, Grosvenor Pulford Hotel & Spa has a free self car park.

Is there a spa on site at Grosvenor Pulford Hotel & Spa?

Yep, Spa By Kasia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Grosvenor Pulford Hotel & Spa have a pool?

Grosvenor Pulford Hotel & Spa has an indoor pool.

What luxury perks are available at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa features a full-service spa, an indoor pool and 2 restaurants.

Is Grosvenor Pulford Hotel & Spa family-friendly?

You bet! With amenities such as children's meals, a picnic area and an indoor pool, it's no surprise that Grosvenor Pulford Hotel & Spa is a hit with families.

Does Grosvenor Pulford Hotel & Spa serve breakfast?

You bet, full brekkie is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Grosvenor Pulford Hotel & Spa?

No, Grosvenor Pulford Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grosvenor Pulford Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grosvenor Pulford Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grosvenor Pulford Hotel & Spa?

Furry friends are welcome at Grosvenor Pulford Hotel & Spa, with food and water bowls on offer.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1001 reviews" "
Rating 8 - Good. 232 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs Suzanne

Travelled with family
Stayed 2 nights in Aug 2024

8/10 Good

KJ

Travelled with family
Liked: Cleanliness, staff & service
Our room, despite it being a deluxe one, was inadequate in a number of ways. It was a large room with a small window at one end letting in very limited natural light. Moreover, it was impossible to open the window more than a few centimetres so the room was very stuffy and claustrophobic. The bathroom was very badly designed. It had an open shower so everything got wet including the toilet, the minute you stepped under the shower. There was no brush to push the water back into the shower so we had to use towels to soak it up. There was no soap dish to put shampoo or soap so everything was on the floor, which was difficult for my 80 year old mother. And there were no handles to hold in the shower or bath so it was dangerous. The WC and sink were so low it was uncomfortable to use them, again, for an elderly lady, it was complicated. There were no shelves so bottles and tubes ended up around the bath, which made no sense. The ventilation didn't work in the bathroom so it got very stuffy and given that there was no window and the one in the bedroom was woefully inadequate, it was unpleasant. It needn't have been so uncomfortable but the way the room and bathroom are designed does not lend itself to the room qualifying as luxury.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amit

Travelled with partner
Liked: Amenities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Kirstie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy and welcoming. Lovely staff.
Stayed 1 night in May 2024

10/10 Excellent

sue

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, good food and great room
It was our first hotel stay with our 10 month old baby we were worried about being on top of each other and disturbing the baby but the room had plenty of space. I did book the larger room to be fair but we were delighted with it. The food in the bar was great we had lunch and dinner there, had the Sunday roast and a few picky bits. We had breakfast in the Palm court restaurant which is lovely, and great breakfast selection. My wife used the pool and the Japanese garden through the spa is lovely and relaxing. Would definitely book again.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosvenor hotel stay
Lovely hotel and would definitely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel with amazing facilities
We stayed at the hotel for my Daughters Spa/Hen party(family). We had the afternoon tea(with fizz), used the spa facilities and had treatments. We sampled the cocktails,evening meal and breakfast….what can I say “WOW” just fantastic hotel. Just stunning and the staff really can’t do enough for you. We all agreed the hotel and its facilities make this hotel the nicest we’ve ever stayed at. Definitely recommend and will definitely go back
Stayed 1 night in Jul 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Elaine

Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant and eager to help ar all times.
Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel
Absolutely lovely hotel. Very friendly staff and very good facilities. Food was lovely although drinks were somewhat expensive, but aren’t they everywhere nowadays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Theresa

Travelled with family
We very much enjoyed staying at the Grosvenor & Pulford Hotel. For our 50th Wedding Anniversary, .
Stayed 2 nights in Jul 2024

6/10 Okay

Marie

Stayed 1 night in Jun 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel and restaurant
Excellent standard
Stayed 1 night in Jun 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities and amazing staff
Stayed 1 night in Jun 2024

8/10 Good

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist that checked me in was so lovely! She had only just started working on the reception after leaving air-hostessing and we got to talking because i’m a hotel receptionist too and she really is made for reception! The restaurants were lovely and the spa too! our treatments were amazing and the therapists really listened to our requests on pressure / firmness and what areas we wanted to be focused on more. Overall a really lovely stay, and would love to come back <3
Stayed 1 night in Mar 2024

10/10 Excellent

PATRICIA

Stayed 3 nights in Jun 2024

10/10 Excellent

Ian

Stayed 2 nights in Feb 2024

8/10 Good

A

Stayed 1 night in Jun 2024