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Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and full-service spa

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Superior Double Room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • River Dee
    ‪7 min drive‬
  • Chester Racecourse
    ‪8 min drive‬
  • Chester Golf Club
    ‪9 min drive‬
  • Chester (CEG-Hawarden)
    ‪24 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

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Exterior

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for 1 room
includes taxes & fees
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About the area

Chester

At Grosvenor Pulford Hotel & Spa, you'll be 16.2 km (10 mi) from Chester Zoo. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Spa By Kasia can include massages, facials and body treatments along with aromatherapy and mani/pedis. The restaurant, Palm Court Restaurant, serves British cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna as well as access to aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Chester hotel include Chester Racecourse and Chester City Walls.

What's nearby

  • River Dee - 7 min drive
  • Chester Racecourse - 8 min drive
  • Chester Cathedral - 9 min drive
  • Chester City Walls - 10 min drive
  • Chester Zoo - 12 min drive

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • Liverpool (LPL-John Lennon) - 35 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Hotel in Chester with 2 restaurants and full-service spa
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and complimentary slippers. LCD televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

What is the cancellation policy at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grosvenor Pulford Hotel & Spa?

Yep, Grosvenor Pulford Hotel & Spa has a free self car park.

Is there a spa on site at Grosvenor Pulford Hotel & Spa?

Yep, Spa By Kasia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Grosvenor Pulford Hotel & Spa have a pool?

Grosvenor Pulford Hotel & Spa has an indoor pool.

What luxury perks are available at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa features a full-service spa, an indoor pool and 2 restaurants.

Is Grosvenor Pulford Hotel & Spa family-friendly?

You bet! With amenities such as children's meals, a picnic area and an indoor pool, it's no surprise that Grosvenor Pulford Hotel & Spa is a hit with families.

Does Grosvenor Pulford Hotel & Spa serve breakfast?

You bet, full brekkie is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Grosvenor Pulford Hotel & Spa?

No, Grosvenor Pulford Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grosvenor Pulford Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grosvenor Pulford Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grosvenor Pulford Hotel & Spa?

Furry friends are welcome at Grosvenor Pulford Hotel & Spa, with food and water bowls on offer.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Stayed 2 nights in Oct 2024

8/10 Good

Maria

We loved the Palm Court and our Superior room. The pool and changing rooms need updating and making more space to put more loungers as there is nowhere to go after you have used the pool and sauna. The jacuzzi is too small for the size of the hotel and its clientele.
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
Hotel is stunning! Beautifully decorated, bed was very comfy, friendly service and went above and beyond for our anniversary. Thank you so much, will definitely be coming back
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Stayed 1 night in Nov 2024

10/10 Excellent

ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Patricia, Trinidad

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Not what I expected. Wrong room on arrival. Late wake up call. Lifts outrageously placed and organised. Hair dryer in drawer unusable unless on the floor level. Coffee tray on bottom shelf of unit had to stoop to ankle level to raise onto room unit. Kettle coudnt fit under tap neither could the cups. Only mirror was on a dresser pushed into a corner by the wall. Had to step out of or back into lift to allow staff bringing food across your path from 3 feet away in kitchen. Really. No lift or exit signs for lift, that are in kitchen area. Holds only 3 without bags! All show no comfort. Paid for 3 nights left on the early morning after 2 nd night. Coudnt do another night. TV rediculious. Not a handle or bar to hold onto in shower. 3 disabled parking spaces for whole hotel. One wet room. Really. Never stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty building and lovely interiors, staff welcoming, interested in what they are doing and G
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay meeting friends
We had a great time, rooms was nice and comfy, the food at both dinner an breakfast was very good with lots of choice
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise from the wedding was very loud in the room
Stayed 1 night in Nov 2024

10/10 Excellent

Joshila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a deluxe double for my partners birthday. The room was clean, fresh and well decorated. A little birthday treat and card left on the side for my paryner. The bathroom beautiful with a freestanding double ended bath. The photos didn't actually do it justice. The meal at The Palm was outstanding, my partner also had a sparkler and brownie bites complementary, and breakfast hot and fresh. Thank you for an amazing stay!
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and spa, we initially had a small room downstairs which was quite noisy but we asked for a room upstairs and was pleased they could accomodate. Again quite a small room but we were pleased and booked at a discounted price so well worth the price we paid.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely botel
Lovely hotel, room was great
Stayed 1 night in Nov 2024

4/10 Poor

Nikita

Stayed 1 night in Oct 2024

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Miss Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Hotel is very nice, could benefit from a map as some areas of the hotel (eg the rear garden) seen inaccessible. Also it seemed that the spa could only be reached by going outside and around the car park, I’m sure there is another way through the hotel but not sign posted or detailed on the app that you get for hotel info. Other than this small point the hotel is very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sally

Stayed 1 night in Sep 2024

10/10 Excellent

SATINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024