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The Chester Grosvenor

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for The Chester Grosvenor

Exterior
Suite
2 restaurants, breakfast served
Executive Room
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
The current price is NZ$345
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Eastgate Street, Chester, England, CH1 1LT
  • Chester Cathedral
    ‪2 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Racecourse
    ‪9 min walk‬
  • Manchester (MAN)
    ‪47 min drive‬

Room options

View all photos for Suite

Suite

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the area

Chester

A luxury stay in the heart of Chester awaits you at The Chester Grosvenor. Within just a 10-minute stroll, you'll find popular attractions like Chester City Walls and Chester Racecourse. Highlights at this boutique hotel include 2 restaurants, a full-service spa and free continental breakfast. .A day of pampering at Grosvenor Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, Simon Radley Fine Dining, is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of valet parking. .Within a 15-minute drive of this 5-property class Chester hotel, attractions include Chester Zoo and Cheshire Oaks Designer Outlet.

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

Luxury hotel with 2 restaurants and full-service spa
The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 10 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cots (infant beds) are available for GBP 17.5 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche and Barclaycard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

What is the cancellation policy at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chester Grosvenor?

As of 27 Mar 2025, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 30 Mar 2025 start from NZ$344.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chester Grosvenor?

Yep, The Chester Grosvenor has a self car park for GBP 10.00 per night.

Is there a spa on site at The Chester Grosvenor?

Yep, Grosvenor Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes The Chester Grosvenor a romantic place to stay?

A Michelin-starred restaurant and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Chester Grosvenor.

Is The Chester Grosvenor family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that The Chester Grosvenor is a hit with families.

Does The Chester Grosvenor serve breakfast?

Yeah, our guests adore the free continental breakfast here! Served daily, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Chester Grosvenor?

No, The Chester Grosvenor does not offer an airport shuttle service.

Is there a bar or restaurant at The Chester Grosvenor?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from January 01 until January 10.

What time are check-in & check-out at The Chester Grosvenor?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Chester Grosvenor?

No, pets are not allowed.

Is there a golf course on site at The Chester Grosvenor?

There isn't one on site, but Chester Golf Club is a short 18-minute walk away.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1038 reviews
Rating 8 - Good. 185 out of 1038 reviews
Rating 6 - Okay. 62 out of 1038 reviews
Rating 4 - Poor. 17 out of 1038 reviews
Rating 2 - Terrible. 16 out of 1038 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely! Large and very clean with a big bathroom and very comfortable king bed! The shower/bath combo would not be ideal for anyone who might have stability issues. The bath is quite narrow making one feel cramped and a bit unstable! Otherwise we loved our stay!
Stayed 2 nights in Feb 2025

8/10 Good

Martyn

Travelled with partner
Liked: Cleanliness
Sadly, this property is starting to look tired back stage – nice in the reception, brasserie etc, but the bedrooms could do with an upgrade. Heating in our system was so noisy we turned it off, but then woke up in the middle of the night with the room temp at 24C (even in December!) Staff were mixed. Some like the front doorman, or the waiter in the brasseries (a local lad from the Wirral) were warm and friendly. Many though were curt at best and didn't look overly enamoured with their job. Quite a few struggled with their English, which is not exactly helpful in the hospitality industry. We have stayed a few times over the years and it is a grand hotel, but it is starting to lose its lustre. We had a good time, (partly because we made sure we were going to), next time in Chester we will probably stay in another nice hotel. Food in the Brasserie was only average.
Stayed 1 night in Dec 2024

8/10 Good

Annette

Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the attention to detail superb
Stayed 1 night in Dec 2024

10/10 Excellent

Manjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely location in centre of Chester, lovely staff, lovely spa and lovely breakfast!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Chester
Very nice comfortable hotel in superb location. Excellent room and service.
Stayed 1 night in Dec 2024

8/10 Good

Sheila

Travelled with partner
Lovely hotel with superb location and beautiful Christmas decorations. Thought the festive menu in the Brasserie was way overpriced
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Stayed 3 nights in Dec 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Stayed 2 nights in Dec 2024

10/10 Excellent

VAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEEDS UPDATING
GETS QUITE WARM IN ROOM AND CANNOT OPEN THE WINDOWS. ROOMS DATED BUT VERY COMFORTABLE. HAD A LOVELY STAY MRS VAL DARCY
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ALASTAIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from the kids
Weve had an excellent stay, nothing was ever too much trouble, excellent staff, room was excellent excellent breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cristiano

Stayed 1 night in Nov 2024

10/10 Excellent

Gwen

Liked: Staff & service, amenities, property conditions & facilities
The staff were the jewel in this crown . Friendly, professional and attentive to detail
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas at The Grosvenor Chester
Beautiful hotel and staff just perfect. Christmas decorations very dpecial
Stayed 1 night in Dec 2024

10/10 Excellent

William, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived quite late for a one-night stay, but the experience was truly memorable thanks to the exceptional staff. From the evening check-in to the morning team, everyone was incredibly friendly and welcoming—it’s clear they are well-trained and dedicated to providing top-notch service. I was pleasantly surprised to be upgraded to a stunning suite that made my visit all the more special. The only minor hiccup? The half bottle of wine from the mini bar was priced at £22, which felt a bit steep for what it was. Overall, though, my stay was fantastic, and Chester is fortunate to have such a gem as the Grosvenor!
Stayed 1 night in Dec 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I treated my husband to a night at the Chester Grosvenor for his birthday, and what a special night it was. Check in was smooth, and I was pleasantly surprised to be told continental breakfast was included in my rate (I had forgotten), or you can upgrade to a full cooked for around £12pp. The room was large, with a huge bed and a nice large clean bathroom. Our meal in La Brasserie was just delightful, my husband is still raving about the pig cheeks starter, the venison main he had, and the artisan cheeses to finish off with. Our first time to have a bottle of Lebanese wine too! All very nice. We finished off with a night cap at the bar. The hotel was decked out all Christmassy as our stay was end of November and it looked so pretty. All the staff are so friendly and like to have a joke with you. We will definitely be back here.
The hotel foyer
La Brasserie main
La Brasserie starter
Stayed 1 night in Nov 2024